Skip to main content
Skip to footer
Accessibility Commitment
40% off custom holiday print 
Holiday savings are here 
$38.99 member price select K-Cup pods, 80-96/pk 
Pickup in storeFind a store near you
Sign In
New customer?
Create an account
Orders
0
Shop
Deals
Print & Marketing
Plans & Services
Page 1 of 1
Holiday Center
Document Printing
Ink & Toner
New & Trending
Get it Today
AutoRestock
  • Recycling & Shredding
  • Ink & Toner Finder
  • Document Printing
  • School Supplies
  • Gift Cards
  • Shop by Brand
  • Plans & Services
  • Safety Supplies
  • Printers & Scanners
  • Cleaning Supplies
  • Promotional Products
  • Print & Marketing
  • Food & Breakroom
  • Office Supplies
  • Coupon Corner
  • All Services
  • Envelopes & Stationery
  • Office Supplies
  • Clearance
  • Breakroom
  • Travel
  • Bin Wins
  • Get it Today
  • My Deals
  • Find the Right Solution
  • Travel
  • Facilities Maintenance
  • Cleaning Supplies
  • Holiday Cards
  • Computers & Accessories
  • Bin Wins
  • All Print & Marketing
  • Signs, Banners & Posters
  • Get it Today
  • Furniture
  • New & Trending
  • Furniture
  • Event Printing
  • Computers
  • Food & Breakroom
  • Plans & Services
  • Cards & Invitations
  • Office Supplies
  • Travel Services
  • Marketing Materials
  • Facilities Maintenance
  • Paper
  • Business Solutions
  • Electronics
  • Party Supplies & Décor
  • Business Solutions
  • Holiday Prep for Business
  • Business Cards
  • Tech Services
  • Travel
  • School Supplies
  • Labels & Stickers
  • Shop Diversity Products
  • Printers
  • My Deals
  • Print & Marketing
  • Ink & Toner
  • Paper
  • Photo Gifts
  • Electronics
  • Tech
  • Same-Day Print
  • Business Center
  • Print & Marketing
  • Ink & Toner
  • AutoRestock Subscriptions
  • Print Deals & Offers
  • Furniture
  • Cleaning Supplies
  • Shipping & Mailing Supplies
  • Paper
  • Shipping & Mailing Supplies
  • Sustainable Products
  • Safety Supplies
  • All Services
  • Gift Shop
  • Promotional Products
  • Shipping Services
  • Party City Designs
  • Printers & Scanners
  • Easy Rewards Offers
  • Computers & Accessories
  • Easy Rewards Offers
App Exclusive: Extra 10% off your purchase. Redeem in-app or in-store. Get the app
  • Home
    /
  • Help Center 

Help Center

Quick Links

Page 1 of 1
ACCOUNT
  • Reset a password
  • Manage stored payment methods
  • Add or update tax exempt status
  • Manage order status notifications
  • Manage AutoRestock subscriptions
EASY REWARDS
  • View Easy Rewards dashboard
  • View Easy Rewards points history
  • Activate Easy Rewards offers
  • Recycle ink & toner
  • Manage bonus categories
TRACKING & RETURNS
  • Cancel an order
  • Track an order
  • Return an item
  • Exchange damaged/defective item
  • Report missing item or order
ORDER HISTORY & RECEIPTS
  • View order history
  • View or print order receipt
  • View/print refund details
  • View your store receipts
  • Report wrong item received

Help Topics

  • Recommended Articles
  • Managing Your Account
  • Staples Easy Rewards
  • Products & Services
  • Ordering
  • Shipping & Delivery
  • Payment, Tax Exempt & Coupons
  • Returns & Exchanges
  • Legal & Policies
  • Privacy & Security
  • Mobile App
  • Additional Resources
    • Payment, Tax Exempt & Coupons
      /
    • Get a Tax Exempt Customer Number 

    Get a Tax Exempt Customer Number

    To receive a Staples® tax exempt customer number, you must email (taxexempt@staples.com) or fax (877-326-8557) the following information to our tax department:

    • Tax Exempt Documentation
    • Name, phone and email
    • Staples Account #
    • Company Name
    • Order number which requires a tax credit (if applicable)

    For government agencies to become tax exempt, you must email  (taxexempt@staples.com) or fax (877-326-8557) our tax department a letter on government agency letterhead containing the appropriate Federal Tax ID number, name, and your signature.

    NOTE: There may be a delay in your request if the information sent in is incorrect or incomplete. If your contact information is included with the request, our tax department will contact you and provide the specific requirements needed to continue with your application.

    Contact Information

    Email: taxexempt@staples.com (response within 1-3 business days)

    Fax: 877-326-8557 (response within 1-5 business days)

    Phone: 1-800-611-4060

    Click here for steps on adding your tax exempt number to your account profile.

    Was this article helpful?

    Need more help?

    Click to Chat with a Staples Expert
    Mon - Fri, 8 am - 8 pm ET
    Sat - Sun, 10 am - 7 pm ET
    Click to email a Staples Expert
    help@staples.com
    Call a Staples Expert
    1 (800) 333-3330
    Mon - Fri, 8 am - 10 pm ET
    Sat - Sun, 9 am - 8 pm ET
    Let us know how we're doing!
    Unlock EXCLUSIVE offers and deals
    Sign up for email and text to get exclusive offers and special deals.
    By clicking continue you agree to sign up to receive emails from Staples about special offers, products and services. See our privacy policy for more details.

    Customer Service

    • Help Center
    • Returns
    • Shipping
    • Orders
    • Track an Order
    • Contact Us
    • Account Overview
    • AutoRestock Subscriptions
    • Store Locator
    • Warranty
    • Recalled Items
    • Legal & Policies
    • Privacy & Security
    • Feedback

    Company Information

    • About Staples
    • Staples in the News
    • Meet Our Experts
    • Supplier Diversity
    • Financial Information
    • Patents
    • Media Information
    • Community Relations
    • Accessibility Commitment
    • Staples Media Network
    • Affiliate Program
    • CA Transparency in Supply Chain Act

    Other Staples Sites

    • Print & Marketing
    • Promotional Products
    • Quill.com
    • Federal Government Customers

    Staples for Business

    • For Business
    • Breakroom Solutions
    • Facility Solutions
    • Furniture Solutions
    • Office Products & Services
    • Print Solutions
    • Tech Solutions
    • Contact Staples Business

    Careers

    • Staples Inc
    • Corporate/Warehouse/Delivery
    • Retail
    • Corporate/Warehouse/Print Facility
    • Retail Stores

    Staples Programs

    • Easy Rewards Overview

    Services

    • All Services
    • Print & Marketing
    • Copies
    • Recycling
    • Shipping Services
    • Tech Services & Support
    • Warranties & Protection Plans
    • Passport & TSA Services
    • Promotional Products
    • Online Notary Services
    • Custom Packaging
    • Primo Water Delivery Services
    • Virtual Mailing Address

    Join us on

    Download our mobile app

    This website is intended for personal use by US residents only.
    See our delivery policy for full details.
    Copyright 1998-2026, Staples, Inc., All Rights Reserved.
    Site Map
    Feedback
    Privacy NoticeTerms & Conditions
    Cookie Preferences
    Do Not Sell or Share My Personal Information
    California Notice
    *By clicking Instacart links, you will leave staples.com and enter the Instacart site, which they operate and control. Item prices may vary from in-store prices. Service fees may apply. Available in select zip codes or location.