• This Y-style headset cable adapter is ideal for stable connectivity of two headsets to one phone
  • Wired connectivity
  • Connector on first end: one Quick Disconnect

Plantronics Trainer Cord Adapter Cable, Black (27019-03)

Item #: IM1HF4587Model #: 85S07AA
Final price is $60.69

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  • About this product

    Monitor agent calls with this Plantronics Y-connector adapter cable.

    Evaluate training calls by connecting two headsets with this cable. It allows both agents to listen to conversations while keeping only one microphone live to avoid call confusion. This Plantronics Y-splitter adapter has a toggle switch that lets the supervisor control which microphone should be muted to provide trainee guidance.

    • This Y-style headset cable adapter is ideal for stable connectivity of two headsets to one phone
    • Wired connectivity
    • Connector on first end: one Quick Disconnect
    • Connector on second end: 2 x Quick Disconnect
    • The Quick Disconnect (QD) capability allows the headset to detach without losing the call
    • Compatible with: Plantronics M12, P10, P10A, and Plantronics A 20
    • Comes in black color
    • Microphone mute switch and QD clamp are included in the pack
    • Manufacturer's 1-year limited warranty


    Connect Headsets
    Use this Plantronics adapter training cable to hook up two headsets to one adapter or amplifier, to enable a trainer to listen while an employee takes calls. The employee receives valuable one-on-one training, improving performance and ensuring that they follow proper procedures.

    Switch the Live Microphone
    Flip the red toggle switch on this Plantronics adapter training cable to switch the live microphone and enable a trainer to jump onto a call if the caller needs additional assistance. Since only one microphone is live at any time, this adapter cable lets the trainer help an employee during a call without the caller's awareness.

    Easy to Use
    Set up this Plantronics adapter training cable by plugging it into the adapter or amplifier and then connect the two headsets. This quick and easy set-up lets trainers quickly make the connection between calls if immediate training is needed.

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    Product specifications table
    Attributes Plantronics Trainer Cord Adapter Cable, Black (27019-03) Plantronics U10P Headset Cable, Black (784Q5AA) Plantronics APS-11 Electronic Hook Switch Cable, Black (85Q78AA) Plantronics Poly PTT Headset Adapter, Black (8K7H3AA#AC3) GN Unamplified Headset Cord
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    GN Unamplified Headset Cord
    Price is $25.44
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    Free delivery by Mon, Jun 23
    Free delivery by Tue, Jun 24
    Free delivery by Tue, Jun 24
    Delivery by Mon, Jun 23
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    Phone Accessory Type
    Adapters
    Cords
    Adapters
    Adapters
    Amplifiers
    True Color
    Black
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