Customer Reviews for Pampers Baby Clean Wipes, Baby Fresh Scented, 72 Wipes/Pack, 6 Packs/Carton (73278)

Thanks for sharing your message, Paul. We understand your concern, and we assure you this isn't typical. We hope your son's symptoms have improved. Please know that we work extensively with parents, pediatric professionals, and safety experts through every step of the wipes-making process to ensure they are safe for all little ones. However, we understand a baby's skin can be very delicate. Unfortunately, many factors can contribute to an unusual reaction like this, and we want to learn more about your experience and share it with our Safety and Quality Assurance Teams. Call us at 1-800-726-7377 so we can assist you further.

Thank you, Christina, for sharing your experience with Pampers Complete Clean Baby Wipes. We’re glad you’re liking their fragrance, but do apologize that you had to use so many to finish clean-up. Our Quality Team shares that every little one’s needs change as they grow, and sometimes babies need more wipes to get things clean and sanitary than they regularly need. The only changes we have in our history for these wipes is that in March 2024, Pampers Baby-Clean became Pampers Complete Clean Wipes and the packaging artwork was updated, so what you’ve questioned didn’t occur. That being said, we’d be happy to further look into your purchase, and make sure everything is as it should be, just in case your package was missed in our many quality checks. Call us any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 726-7377.

We’re sorry to hear about your family’s discomfort. We work very hard alongside parents, pediatricians, pediatric dermatologists, and safety experts to ensure our products are safe. All of our products are thoroughly tested during the manufacturing process to ensure they reach you in the best possible condition. Wipes may have an unusual smell if the product is past its intended shelf life. We have scented and unscented wipes. For nonscented wipes we would suggest the Sensitive wipes or Aqua Pure wipes. We understand this is hard on you and your baby. We'd be grateful for the opportunity to learn more about your experience and to help you further. We hope you will find a moment to call us at 1-800-726-7377.

We're sorry to your baby experienced a rash. We hope your baby is feeling better. Please know that a great deal of work goes into the development and testing of all our products to ensure they are safe for babies. We have careful and thorough procedures in place to ensure this. Still, as fellow parents, we understand that every baby is unique, and a baby’s skin can be especially delicate. Please give us a call at 1-800-726-7377. for further assistance.

We’re sorry to hear about your little one’s discomfort. We work very hard alongside parents, pediatricians, pediatric dermatologists, and safety experts to ensure our products are safe. We understand this is hard on you and your baby. We'd be grateful for the opportunity to learn more about your experience and to help you further. We hope you will find a moment to call us at 1-800-726-7377.

Thank you for sharing your concern, Ahmed. All of our ingredients are listed on the package and on SmartLabel.org. Alcohol is not listed because we don't use any type of alcohol in our wipes. We'd be glad to help you further. If you have any other concerns, please give us a call at 1-800-726-7377.

We’re sorry to hear about your little girl's discomfort. We work very hard alongside parents, pediatricians, pediatric dermatologists, and safety experts to ensure our products are safe. We understand this is hard on you and your daughter. We'd be grateful for the opportunity to learn more about your experience and to help you further. We hope you will find a moment to call us at 1-800-726-7377.

Melissa, we're sorry to hear you didn't care for the smell and the wipes were hard to separate. Our wipes refill packs are designed to be emptied into a wipes tub. We also offer fragrance-free wipes in pop-top packs designed with a plastic lip to separate the wipes as they come out. We’d like to learn more about your experience so we can help you further. Please reach out to us when you can by calling 1-800-726-7377.

We're glad to hear how much you love our wipes, but we also expect they should come out one a time. We have many quality checks in place during manufacturing to make sure the wipes are easy to use so you'll love everything about them. We’d like to learn more about your experience so we can help you further. Please reach out to us when you can by calling 1-800-726-7377.

We’re sorry to hear about your little guy's discomfort. We work very hard alongside parents, pediatricians, pediatric dermatologists, and safety experts to ensure our products are safe. We understand this is hard on you and your baby boy. We'd be grateful for the opportunity to learn more about your experience and to help you further. We hope you will find a moment to call us at 1-800-726-7377.

Mirna, we're sorry to hear you don't care for the new Complete Clean Baby Fresh scent. We test our fragrances with thousands of parents just like you in hopes of offering a scent that is pleasing to as many people as possible. We’d like to learn more about your experience so we can help you further. Please reach out to us when you can by calling 1-800-726-7377.

Lorena, we're glad to hear your baby is comfortable and clean with our wipes. Thank you for your loyalty to Pampers and for sharing your experience with other parents.