Customer Reviews for Brother DR-221 Drum Unit, 4/Pack (DR221CL)
1600 reviews
Most helpful positive review
Posted Mar 2, 2020
Drums only - No toner
These are 4 drums only. There is NO toner. If you need toner, this is not what you are looking for.
VS
Most helpful critical review
Posted Feb 1, 2019
Waste of money lack of providing what was needed!
Wanted one drum and had to buy 4 - what a waste!
CherP
Reviewed at:
Brother
Posted Aug 5, 2024
DR221CL
Works well. Had got generic set first, tried one, terrible , set sent back ad ordered Brother 4 pack DR221CL.
0up votes 0
0down votes 0
Report
LEONARD P.
Verified Buyer
Posted May 1, 2024
Old very peaceful. I ordered and it wá delivered promptly
0up votes 0
0down votes 0
Report
Staples Customer
Verified Buyer
Posted Apr 22, 2024
Original Brother parts, worked great
These are the factory parts from Brother. Worked great, as expected.
0up votes 0
0down votes 0
Report
Staples Customer
Verified Buyer
Posted Apr 21, 2024
as ordered
Product came to me in a timely fashion and as ordered thank you
0up votes 0
0down votes 0
Report
MICHELE K.
Verified Buyer
Posted Mar 26, 2024
Drum Unit for a printer
The printer is working well now that we replaced the drum unit. It is not hard to replace, just follow the directions of where the colors go and the black one goes.
0up votes 0
0down votes 0
Report
Staples Customer
Verified Buyer
Posted Jan 15, 2024
Product worked great! Definitely recommend it!
0up votes 0
0down votes 0
Report
Will2579
Reviewed at:
Brother
Posted Oct 30, 2023
Easy to change/ printing not great
Changing the drums was fairly easy. The packaging is clearly marked. My issue is there is an area in the middle of pages that is lighter than the rest of the pages. Some words are difficult to make out. The toner is fairly new. I don’t want to buy a new printer after investing in new drum units.
0up votes 0
0down votes 0
Report
Elisa
Reviewed at:
Brother
Posted Oct 5, 2023
stressfully situation
I had difficulty getting the printer to recognize the drums were new. I had to reset some settings and now I get continuous errors that one or more cartridges is not installed properly. I believe the drums were defective and when trying to get the representatives to acknowledge that I go no where
0up votes 0
0down votes 0
Report
pokeyjoe
Reviewed at:
Brother
Posted Sep 4, 2023
Only needed one
Works fine, but I didn't need a full set of four. I only needed one (for the black toner).
0up votes 0
0down votes 0
Report
Staples Customer
Verified Buyer
Posted Aug 26, 2023
As promised
Delivery on time. Installation esdy except for a few steps at the end where Brothers support had to be called.
0up votes 0
0down votes 0
Report
Staples Customer
Verified Buyer
Posted Apr 23, 2023
printer cartridge holder
Holder was perfect and met my expectations.
0up votes 0
0down votes 0
Report
Staples Customer
Verified Buyer
Posted Mar 28, 2023
Brother drum unit replacements
I ordered the wrong part numbers and Staples was very timely with the return and refund policy. The correct part numbers were ordered and printer was up and running and refund was back to me. Very clean process. Thanks
0up votes 0
0down votes 0
Report
Staples Customer
Verified Buyer
Posted Mar 8, 2023
Seems to be working but installation was a nightmare
It’s hard to review these. They either work or they don’t. They seem to be working now but installation was a nightmare. A 4-pack box of drums should contain 4 identical drums. I installed the first one. Easy. Then I installed the second and third ones. Easy as well. But when I tried to put the toner into the fourth one it would not set into place. I finally figured out...
Read full review
1up votes 1
0down votes 0
Report
Staples Customer
Verified Buyer
Posted Dec 11, 2022
Drum unit replacement
The replacement was straightforward for anyone who has replaced toner cartridges. However, the “instructions” for removal of the “change drum roll” message seem to have been written in Sanskrit or binary code or something. I have no idea how to get rid of the message. The printer is working well.
0up votes 0
0down votes 0
Report
Staples Customer
Verified Buyer
Posted Oct 13, 2022
Excellent service at Staples.
I will certainly shop at Staples again
0up votes 0
0down votes 0
Report
Staples Customer
Verified Buyer
Posted Oct 9, 2022
Easy to replace
It was easy to replace the drums. Instructions with pictures helped. Been years since I bought original copier!
0up votes 0
0down votes 0
Report
Staples Customer
Verified Buyer
Posted Oct 6, 2022
It works
It works as designed
0up votes 0
0down votes 0
Report
Staples Customer
Verified Buyer
Posted Aug 27, 2022
MFC-9340CDW
Very happy with our new drum replacement, did not have to configure any numbers or registration, just install and ready to use.
0up votes 0
0down votes 0
Report
Staples Customer
Verified Buyer
Posted Jul 27, 2022
Great buy for me
Arrived on time, easy to install, print is so much cleaners now.
0up votes 0
0down votes 0
Report
Sherry
Reviewed at:
Brother
Posted Jun 3, 2022
Terrible Drums
I bought these exact drums last year. They did not even last 5000 copies. Plus the printer continued to say replace the drum even when they were brand new.
0up votes 0
0down votes 0
Report