Customer Reviews for 1y Virus Protection and Removals (in-store only)
1y Virus Protection and Removals (in-store only) is In-store only
Item # : 1541202
Model # : 1541202
EasyTech Virus Shield Plus provides industry leading Internet security software to help protect you while you are online. Although Internet security software is effective, new threats are being created continuously and you may need a plan B. In the event that your PC does get a virus, we’ve got your back. We’ll remove any virus at your local Staples store or remotely online at no extra charge.
- Includes top rated Internet Security software
- Includes Unlimited Virus Removals
Price is $109.99
280 reviews
Most helpful positive review
Posted Oct 29, 2025
new laptop computer
Staples employee installed new software in purchased computer and transferred my data.
VS
Most helpful critical review
Posted Apr 3, 2025
I'm not sure what you are asking about.
I bought a new Lenovo computer and specifically asked that McAfee virus protection NOT be put on it. When I got home I noticed that it WAS on my computer. I removed it and but on my own virus protection. The next day in looking over the mass of paperwork I noticed that I was also charged $109 for it. Customer service responded to my survey and said they would reve...
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JOANN N.
Posted Oct 29, 2025
new laptop computer
Staples employee installed new software in purchased computer and transferred my data.
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R.T.
Posted Oct 21, 2025
Exceptional service
Exceptional service and advice from your associate who handled our daughter’s new computer that we purchased from staples and did the transfer from her old computer. I apologize to the young man who helped us I’ve forgotten his name
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MORELLY M.
Posted Sep 18, 2025
I was helped by two associates Pedro and Quicy who were excellent. Both were patient courteous and very competent. I highly recommend them.
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C.P.
Posted Sep 10, 2025
Virus Shield Plus Protection Plan
I am a new purchaser for this protection plan but I feel more secure knowing that I have it.
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JACK F.
Posted Aug 23, 2025
Computer & Virus protection
Mark (the Oakland store mgr.) was EXTREMELY helpful with his advice - getting a new laptop computer. He took his time - explaining EVERYTHING & had my old one 'downloaded' into the new one - in 2 days time & AGAIN Explained & demonstrated it's use. THANKS!!
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JERALDINE J.
Posted Jul 31, 2025
Virus Removal
I had a question about a virus on my new computer and the problem was solved with a trip to the store!
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V.D.
Posted Jul 19, 2025
Satisfaction
I was happy with the results Jake gave me. He explained things well and I am very satisfied. I would highly recommend them.
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G.B.
Posted Jul 5, 2025
Great
Good
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T.C.
Posted Jun 27, 2025
Jacob is a champ! Work through my dropbox problem like a Fran didn’t get flustered.
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BRUCE N.
Posted Jun 19, 2025
Seth always does a great job putting it all together.
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JEFF F.
Posted May 28, 2025
Virus protection?
Good I think. Never was told or provided by staples if this software updates or not or if I need to manually do anything
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MARTY B.
Posted May 20, 2025
Service
Service was great !!!
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ELAINE S.
Posted May 17, 2025
The tech people in the store we very helpful.
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STEVEN W.
Posted Apr 8, 2025
Like Protection
Virus protection is a crucial aspect of utilizing any computer.
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P.M.
Posted Apr 3, 2025
I'm not sure what you are asking about.
I bought a new Lenovo computer and specifically asked that McAfee virus protection NOT be put on it. When I got home I noticed that it WAS on my computer. I removed it and but on my own virus protection. The next day in looking over the mass of paperwork I noticed that I was also charged $109 for it. Customer service responded to my survey and said they would reve...
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SUSAN C.
Posted Feb 28, 2025
8 viruses from the 19 thru 22. All while in your h
I had to pay an additional 399.oo a year. Could not use computer until I had this issue fixed. Charging me for McFee garbage that protected nothing.
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Response from Staples :
Hi I regret to hear this happened and I understand your frustration. Our Retail Relations team would like to hear your concerns so that we can help. Please call (800) 338-0252 option 4 M-F between 9am-5pm EST (excluding holidays). ^MS
, March 3, 2025
RYAN N.
Posted Dec 30, 2024
Great!+❤️+
Great service!!!!!+❤️+
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KEN B.
Posted Dec 26, 2024
5
It is very important to me to have this protection. Very appreciative.
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CARLBRIAN H.
Posted Dec 6, 2024
cece was superb very kind very helpful very patient along the process. Helped me along the way with setting up my email for me and explaining the laptop to me she was extremely friendly customer service was so amazing that the whole purchase from staples was most pleasant to say the least. The cherry on top was the turnaround time that my new device was ready 10 out ...
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EDWARD S.
Posted Nov 22, 2024
Not what I need.
I made the mistake of buying a laptop whose keys aren’t backlit.
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