Customer Reviews for Staples Remanufactured Black Extra High Yield Ink Cartridge Replacement for Canon PG-240 XXL (TR5204B001/ST5204B001)
351 reviews
Most helpful positive review
Posted Apr 29, 2023
Staples replacement cartridge performs as well, if not better than original!
I have installed this cartridge a few days ago, and have already printed off a hundred pages without the ink level showing a measurable difference.
VS
Most helpful critical review
Posted Mar 23, 2021
Tru Red remanufactured ink cartridge Replacement
This product is sub par. Once out of the box, it leaked all over me and the copier.
Wendy J.
Verified Buyer
Reviewed at:
Staples Advantage
Posted Mar 26, 2025
1 of 2 worked
I ordered 2 black cartridges and out of the 2. One was seen by the printer. I was able to send it back for a refund but was hoping not to have to send anything back and have it work properly. Customer service was great
0up votes 0
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Response from Staples :
Thank you so much for taking the time to write a review- this made our day! We value our customers’ feedback. If you ever have questions, feel free to please email us at [email protected] or contact our customer support team at 866.734.6548.
Linda H., June 9, 2025
Staples Customer
Verified Buyer
Posted Oct 31, 2023
good value for the price
Good value, much cheaper than the name brand
1up votes 1
0down votes 0
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Response from Staples :
Dear Dina Thank you so much for your review! We value our customer's feedback. If you ever have questions, feel free to contact our dedicated ink and toner support team at 1-877-228-3128
Linda H., November 1, 2023
Staples Customer
Verified Buyer
Posted Apr 29, 2023
Staples replacement cartridge performs as well, if not better than original!
I have installed this cartridge a few days ago, and have already printed off a hundred pages without the ink level showing a measurable difference.
2up votes 2
0down votes 0
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Staples Customer
Verified Buyer
Posted Mar 2, 2022
240xxl
My Canon printer would not accept.
1up votes 1
0down votes 0
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Response from Staples :
Dear Earlene We truly apologize you are experiencing issues. This sounds like a firmware related issue due to your Canon printer forcing a firmware update. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product. Thank you!
Linda H., March 3, 2022
Staples Customer
Verified Buyer
Posted Apr 12, 2021
TRU RED INK
GREAT INK AT A GREAT PRICE
1up votes 1
0down votes 0
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Staples Customer
Verified Buyer
Posted Apr 7, 2021
Surprise! It works!
Lower cost and it fit perfectly.
1up votes 1
0down votes 0
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Staples Customer
Verified Buyer
Posted Dec 26, 2020
Great buy!
Works just like I expected. Good deal for the money!
1up votes 1
0down votes 0
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Staples Customer
Verified Buyer
Posted Dec 15, 2020
Tru Red ink cartridge
so far it's working properly. Still early to see the yield.
0up votes 0
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Staples Customer
Verified Buyer
Posted Nov 3, 2020
Tru-Red replacements.
I've used other ink replacements companies in the past and they worker fine but Tru-REd was a disaster. Staples was out of ink for 240 XL Black both in the store and online so the sales associate recommended the remanufactured Tru-Red but when I installed it in my printer it would not be acknowledged and I got an error message. I called the tech dept and they could no...
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2up votes 2
0down votes 0
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Staples Customer
Verified Buyer
Posted Nov 3, 2020
It didn't work
I can't adequately rate the product as it didn't work in my printer.
1up votes 1
0down votes 0
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Staples Customer
Verified Buyer
Posted Oct 27, 2020
lower cost alternative!
appreciate the alternative to new Canon cartridges
1up votes 1
0down votes 0
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sunnyknollfarms
Verified Buyer
Reviewed at:
Quill
Posted Sep 29, 2020
True Red remanufactured ink cartridge
This seems to work as good as the originals do.
0up votes 0
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Staples Customer
Verified Buyer
Posted Aug 18, 2020
nice ink
I'm always skeptical about unfamiliar ink brands, but this worked just fine.
0up votes 0
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Staples Customer
Posted Aug 5, 2020
Not compatible
Says compatible with canin and it is not.
Staples should not sell this garbage
Staples should not sell this garbage
0up votes 0
0down votes 0
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Response from Staples :
Thank you for your review, we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Melanie R., August 13, 2020
Staples Customer
Verified Buyer
Posted Jun 1, 2020
Doesn't print well
Print is light and splotchy
0up votes 0
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Staples Customer
Verified Buyer
Posted May 21, 2020
I feel cheated.
Not very much ink in each cartridge. That’s why I stick to name brands.
Once bitten, twice shy.
Once bitten, twice shy.
0up votes 0
0down votes 0
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Response from Staples :
Thank you for your review, we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Melanie R., May 26, 2020
Staples Customer
Verified Buyer
Posted Mar 27, 2020
The order was received within 48 hrs.
The order was received within 48 hrs.
0up votes 0
1down votes 1
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Staples Customer
Verified Buyer
Posted Aug 20, 2018
the second one was defective, and I returned it to the store
I stopped using the remanufactured cartridges after the defective cartridge. It JUST WOULD NOT PRINT ANYTHING!!!
0up votes 0
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Staples Customer
Verified Buyer
Posted Aug 12, 2018
Great Product and Great Buy!!!!
First time buying this ink cartridge. I didn't see any difference between HP Brand and the Staples Brand. Except it was cheaper on the wallet. I would definitely buy again.
1up votes 1
0down votes 0
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Staples Customer
Verified Buyer
Posted Aug 10, 2018
good product
the ink cartridge is a good product that does what is expected of it.
0up votes 0
0down votes 0
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