Customer Reviews for Staples Driscott Ergonomic Fabric Managers Big & Tall Chair, 400 lb. Capacity, Black (28354)
Item # : 1680262
Model # : 28354
WARRANTY
5 Year
MATERIAL
Fabric
WEIGHT CAPACITY
400 lbs
Full Assembly Required
No Recline
Ergonomic
Price is $235.74, Regular price was $409.99, You save 42%
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Over 30
428 reviews
Most helpful positive review
Posted Sep 10, 2025
Comfortable adjustable great chair
Great meeting room chair especially for larger bodies. Very comfortable great adjustability.
VS
Most helpful critical review
Posted Aug 19, 2025
Not the Same Chair Anymore
I’ve bought this chair before and loved it which is why I ordered it again. Unfortunately this most recent purchase has been one of the worst experiences. The cushion is low quality – soft and lightly padded – and it already feels like I’m sitting directly on the wood base. No matter how I adjust it the chair leans forward in an uncomfortable way and it constantly m...
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J.B.
Posted Sep 10, 2025
Comfortable adjustable great chair
Great meeting room chair especially for larger bodies. Very comfortable great adjustability.
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John
Posted Aug 19, 2025
Not the Same Chair Anymore
I’ve bought this chair before and loved it which is why I ordered it again. Unfortunately this most recent purchase has been one of the worst experiences. The cushion is low quality – soft and lightly padded – and it already feels like I’m sitting directly on the wood base. No matter how I adjust it the chair leans forward in an uncomfortable way and it constantly m...
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3up votes 3
0down votes 0
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annette
Posted Aug 6, 2025
Great desk chair
This chair is very comfortable ample seating size and looks very nice. It appears to be well made. I have been using it for a few hours a day for three weeks and have no complaints at all. I'm using it on a carpeted floor and it moves well and adjsuts easily for different sized users.s
0up votes 0
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MICHAEL J G.
Posted Jul 29, 2025
Top Quality Made Office Chair for 400 Lb. Weight Capacity!
Just Received this Amazing Office Chair great easy installation instructions Lumber and Seat Back adjustments Armrest adjustments up & down Description by Seller is right on have to mention Seat Back DOESNT TILT BACK which is good for me got a better Price at Staples then competitors.
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A.B.
Posted Jul 10, 2025
Love this chair
I’ve had this ordered for me at 3 diff companies I worked at and just ordered it for myself at home. Very comfy roomy and easy to assemble. Can’t go wrong
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Schmidt
Posted Jul 6, 2025
Chair is junk
The "lumbar" support while adjustable in combination with the mesh back is curved in such a way it is massively uncomfortable and unnatural feeling. The seat makes you feel like you're constantly being pushed off of the edge and isn't deep enough to support it's own design. The seat isn't comfortable in the slightest. It's weighted up to 400 pounds but in all honest...
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2up votes 2
1down votes 1
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GLENN Z.
Posted Jul 2, 2025
Staples Driscott Ergonomic Fabric Managers Big & Tall Chair
Very nice product. Very easy to assemble with clear instructions.
0up votes 0
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KATHERINE L.
Reviewed at:
Staples Business
Posted Jun 30, 2025
Great Purchase
Was looking for a comfortable chair that was built for larger people. This chair meets my expectations it's roomy comfortable and sturdy. The mesh backing offers flexibility as well as airflow which is preferred when at a desk most of the day. I would recommend this chair to others without hesitation.
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CINDY R.
Posted Jun 23, 2025
Not as comfy as I was hoping
The lumbar supporter doesn't go down far enough so my back is not supported in the right place. The cushion is not very comfy either. The chair does move easily across the floor.
0up votes 0
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KAREN W.
Posted Jun 11, 2025
Too Large
We returned the chair because it was enormous. We could have fit two people in it.
0up votes 0
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CMS
Posted Jun 9, 2025
Does not hold up!!
Third chair I have purchased. Dumb move. I am not 400lbs!! and chair does NOT hold up!! So aggravating!! Barely even 8 months old and the cylinder WILL NOT STAY UP!!
1up votes 1
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DINA B.
Posted Jun 6, 2025
Chair is still in box as the the assembl
We have not heard from the assembly people so the chair is still in the box. No communication from staples or the assembly company.
0up votes 0
2down votes 2
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Response from Staples :
Hi Dina I'm disappointed to hear this happened and I understand your frustration. In-home furniture assembly takes place by appointment after the order is delivered. You should be contacted by the installer to arrange appointment if you have not yet been contacted please call SPAR at 1-866-826-6622. If you have any questions or concerns please contact us at 1-800-333-3330 or via Chat on Staples.com. ^MS
, June 12, 2025
JOICE H.
Posted Jun 5, 2025
This is a very nice chair
I got this chair for my husband as a Father's Day Gift. I'm sure he'll love it I do. It's nice and strong.
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Rick
Posted May 11, 2025
Office Chair
This is a good office chair. I almost didn't buy it because the photo makes it look a bit odd like it had a wide seat with a low back. I found the instructions online that revealed all the adjustment features. This information was enough to convince me to make the purchase. The assembly instructions were easy to follow. I spent some time adjusting the back height ...
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0up votes 0
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JON F.
Posted Apr 7, 2025
Desk Chair
Nice Big & Tall chair. Great fit. Comfortable. Nice height to get out of.
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PAT W.
Reviewed at:
Staples Business
Posted Mar 17, 2025
Good Buy
These chairs have been good so far. Only issue is that they are heavy to move even with the roller bottom. Very sturdy for daily use.
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LAURIE R.
Posted Mar 12, 2025
Big man/lady chair
It’s a great chair so far. It’s comfortable for work all day
1up votes 1
0down votes 0
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Supergoose
Posted Feb 7, 2025
Great chair for tall or heavy; stongly recommend
I bought this chair for several reasons - first because it can handle the weight of a heavy person but have also found that it is fabulous for taller people. It's a solid and well-designed chair. The width is more than generous and the back support is both solid and in the right spot. This is a fairly heavy chair which makes sense but it glides smoothly on the wh...
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1up votes 1
0down votes 0
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ANTHONY C.
Posted Jan 27, 2025
big and tall suppose to support 400 lbs
not good bad chair cant even support 300lbs cylinder went out after 2 months bad not good
0up votes 0
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Jane C.
Posted Oct 25, 2024
Customer service spectacular!
I bought the Driscott back in 2020 for my son. He is a big guy 6’2” and 300 lbs. The chair has been comfortable for him (actually the seat is super wide even wider than he needed) and has performed well with heavy use for study and gaming until June of this year. At that point the seat plate cracked and wasn’t operating properly causing the seat to wobble. I wondered i...
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3up votes 3
0down votes 0
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