Customer Reviews for Staples Carpet Chair Mat, 36" x 48'', Low-Pile, Clear (28593)
21789 reviews
Summary of reviews
The chair mat is generally well-received for its durability and fit, with many appreciating that it arrives flat and ready to use. However, some users experience issues with the mat deforming under weight and adhesive residue from stickers.
Summary generated by AI based on customer reviews, including incentivized reviews.
Most helpful positive review
Posted Feb 26, 2026
VERY GOOD I LIKE IT
WORKS GOOD WITH MY CHAIR, COVERS AREA WELL
VS
Most helpful critical review
Posted Mar 17, 2026
Terrible quality
I have purchased this mat every 5 years for the last 15 year. This time the product manufacturing has been seriously reduced in quality. It’s very thin, a standard computer chair sinks into the mat and even without anyone sitting in it. The corners curl up when walking on it, or sitting in a chair. I would expect this from temu or a $20 mat not a $80 one.
Sewmom
Posted Mar 19, 2026
Wrapped up with tape and stickers
This mat arrived rolled up with tape. It also has a small sticker and a very large sticker on it. I started to try to remove the tape and stickers and realized I would have to spend about an hour scraping stickers off and then removing the gooey residue. I chose to return it instead. I’ve used these mats before but purchased it in store. It’s only available through onli...
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This review is for Staples Carpet Chair Mat with Lip, 45 x 53'', Low-Pile, Clear (20232-CC)
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Brad
Verified Buyer
Posted Mar 19, 2026
It adequate for even low pile carpet
This was advertised to handle the nap of my carpet but it definitely does not. After sitting for half an hour, the mat has cupped under chair wheels to the point that it is difficult to move the chair.
This review is for Staples Carpet Chair Mat with Lip, 45 x 53'', Medium-Pile, Clear (20236-CC)
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Charles
Verified Buyer
Posted Mar 18, 2026
Mat too soft
Mat material is too soft to support the chair wheels without deforming to dimples, which, in turn, trap the chair wheels and make moving the chair difficult.
This review is for Staples Carpet Chair Mat with Lip, 36 x 48'', Medium-Pile, Clear (20238-CC)
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Kent
Verified Buyer
Reviewed at:
staples.ca
Posted Mar 17, 2026
Terrible quality
I have purchased this mat every 5 years for the last 15 year. This time the product manufacturing has been seriously reduced in quality. It’s very thin, a standard computer chair sinks into the mat and even without anyone sitting in it. The corners curl up when walking on it, or sitting in a chair. I would expect this from temu or a $20 mat not a $80 one.
This review is for Staples Low-Pile Chair Mat, 45" x 53"
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Cynthia LMW
Verified Buyer
Posted Mar 10, 2026
Flat pile carpet surface thin mat
To thin for my carpet. My error for not reading flat-pile to be quite specific.
This review is for Staples Carpet Chair Mat with Lip, 36 x 48'', Flat-Pile, Clear (ST17346)
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Darryn
Verified Buyer
Reviewed at:
staples.ca
Posted Mar 10, 2026
Carpet mat
Seems ok so far, is a little thin and im sure it will Crack and break like the ones I have bought previously.
This review is for Staples Medium Pile Carpet Chair Mat - 36" x 48"
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GLA
Verified Buyer
Posted Mar 8, 2026
?
Flimsy, doesn't flatten out, need to return.
This review is for Staples® Hard Floor Chair Mat with Lip, 36 x 48'', Clear (STP-15987)
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Carpet Chair Mat
Posted Mar 5, 2026
product broke, carrier returned & now can't locate
the Mat got broken in the delivery process and the carrier returned it & said they would get a new one to us today. However, just checked and the product is missing.
This review is for Staples Carpet Chair Mat with Lip, 36 x 48'', Flat-Pile, Clear (ST17346)
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Response from Staples :
Hi, I'm sorry to hear that you received a damaged product, and I understand your frustration.I was able to view your order and saw that an exchange was created last night and is expected to be delivered tomorrow. I apologize for any inconvenience this has caused. ^AL
AL, March 5, 2026
NA
Verified Buyer
Reviewed at:
Staples Business
Posted Mar 3, 2026
Sturdy
Sturdy and just the right size, thank you
This review is for Staples Carpet Chair Mat with Lip, 45 x 53'', Flat-Pile, Clear (20239-CC)
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FCLC
Posted Feb 27, 2026
chair mat
Chair mat was "not" rolled up as stated on the sticker on the mat and left w/o any plastic etc. Was dirty and bent at the corner of mat and left straight in front of my door! Smart?!!!
This review is for Staples Hard Floor Chair Mat, 46 x 60'', Clear (20230-CC)
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Response from Staples :
Hi Blanche, Thanks for reaching out regarding your delivery. I'm sorry to hear that the order wasn't packaged as you expected and your chairmat arrived unrolled and dirty. I appreciate you sharing your feedback with us and have forwarded your comments to our Warehouse Team so that we know where we need to improve for the future. If you would like to request a return or exchange please contact us at 1-800-333-3330 option 3, via Chat on Staples.com, or access our return center by logging into your online account and selecting My Orders. I apologize for any inconvenience this has caused.
Staples, February 27, 2026
Tim
Posted Feb 26, 2026
Does NOT last at all
In 1.5 years we've had it replaced once and the replacement is already cracking and failing in the same way only 4 months later. STAY AWAY. How about instead of putting "women owned" everywhere you put that time and effort into making a product that actually lasts.
This review is for Staples Carpet Chair Mat, 36 x 48'', Low-Pile, Clear (28593)
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AMERICAN HAMPSHIRE SHEEP
Verified Buyer
Posted Feb 26, 2026
VERY GOOD I LIKE IT
WORKS GOOD WITH MY CHAIR, COVERS AREA WELL
This review is for Staples Carpet Chair Mat, 46 x 60'', Low-Pile, Clear (20234-CC)
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Loves to Shop
Verified Buyer
Posted Feb 23, 2026
It was delivered flat, Yea!
Usually these types of items are delivered rolled and it takes days to flatten. Not this time.
This review is for Staples Carpet Chair Mat, 36 x 48'', Low-Pile, Clear (28593)
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Bj
Verified Buyer
Posted Feb 22, 2026
Tough enough for many users.
Very useful product for laying atop a carpeted floor, but an extra durable option would be appreciated. A single mat has worked fine for me for years, but my larger husband, who has his own chair and mat and logs more hours of its use, goes through one every couple of years.
This review is for Staples Carpet Chair Mat with Lip, 36 x 48'', Flat-Pile, Clear (ST17346)
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Carlos Zucher
Verified Buyer
Posted Feb 22, 2026
Hard Floor Chair
Very slippery.
This review is for Staples® Hard Floor Chair Mat with Lip, 36 x 48'', Clear (STP-15987)
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Uneducatedconsumer
Verified Buyer
Posted Feb 21, 2026
Not as thick as expected
This mat is adequate, but not as thick as the one it replaced...that's on me. I thought the only difference between mats was what surface they were used on. Does protect the carpet, but due to the thin material, desk chair doesn't roll very easily as the mat sinks into the carpet.
This review is for Staples Carpet Chair Mat with Lip, 45 x 53'', Flat-Pile, Clear (20239-CC)
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MP
Verified Buyer
Posted Feb 19, 2026
Don't buy
Terrible quality
This review is for Staples Carpet Chair Mat, 46 x 60'', Flat-Pile, Clear (20233-CC)
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1down votes 1
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Terrible service
Posted Feb 18, 2026
Unrolling Chair Mat
I received the item today. It was left at the door in the rain. The person didn't even ring the doorbell The mat will not lay flat. I was told when I paid for it that it would be in a box. It was not!!! I am very disappointed and will not shop at Staples again. At least the person should have rang the doorbell to let me know my product arrived. Lousy service
This review is for Staples Carpet Chair Mat with Lip, 36 x 48'', Flat-Pile, Clear (ST17346)
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Response from Staples :
Hi Christine, thanks for reaching out to Staples. I'm sorry to hear about the delivery issues that you experienced with this order. I have forwarded your comments to our delivery resolutions team for improvement. To request a return or exchange please contact us at 1-800-333-3330 option 3, via Chat on Staples.com, or access our return center by logging into your online account and selecting My Orders. I apologize for any inconvenience this has caused.
Staples, February 20, 2026
RSSI
Verified Buyer
Posted Feb 17, 2026
Chair Mat
The chair does not roll well on the textured surface.
This review is for Staples Carpet Chair Mat, 46 x 60'', Flat-Pile, Clear (20233-CC)
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M Schab
Verified Buyer
Reviewed at:
staples.ca
Posted Feb 16, 2026
.07 mm sharpie pen refills
Working great - there was some question whether they would work in a pen barrel originally for a .05 mm.
Yes, they do, and I actually prefer the .07 now..
Yes, they do, and I actually prefer the .07 now..
This review is for Staples Medium Pile Carpet Chair Mat - 36" x 48"
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