Customer Reviews for Brother DR-820 Drum Unit (DR820)
Item # : 1742327
Model # : DR820
Keep up with the demands of daily office printing using this Brother DR 820 drum unit.
- Standard drum prints up to 30,000 pages
- This package includes one laser drum kit
- Brother drum kit produce superior quality for a wide array of printing needs
Price is $159.29
30-min pickup
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1659 reviews
Summary of reviews
The Brother DR-820 is generally reliable and well-priced, improving print quality significantly when using genuine products. However, some users experienced issues with defective drums needing replacement soon after installation.
Summary generated by AI based on customer reviews, including incentivized reviews.
Most helpful positive review
Posted Apr 15, 2026
long lasting
long lasting
VS
Most helpful critical review
Posted Feb 23, 2026
DIDNT FIX THE PROBLEM
I DONT KNOW IF THE DRUM AND THE TONER WERE BAD OR THE COPIER. BUT DUE TO POOR PRINT QUALITY I HAVE TO THINK IT WAS THE DRUM.
no
Verified Buyer
Posted Apr 15, 2026
long lasting
long lasting
This review is for Brother TN-880 Black Extra High Yield Toner Cartridge (TN880)
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Julie
Verified Buyer
Posted Apr 7, 2026
Works great
This toner lasts me a long time. Easy to remove and replace.
This review is for Brother TN-850 Black High Yield Toner Cartridge, Print Up to 8,000 Pages
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APO
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Posted Apr 1, 2026
GREAT PRODUCT
GREAT PRODUCT
This review is for Brother DR-820 Drum Unit (DR820)
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Carlos C.
Verified Buyer
Posted Mar 11, 2026
Happy customer
Great product, great service from Staples online, delivered the next day
This review is for Brother TN-820 Black Standard Yield Toner Cartridge (TN820)
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Bill
Verified Buyer
Posted Mar 3, 2026
Brother Toner purchase
Grewat Value
This review is for Brother TN-850 Black High Yield Toner Cartridge, Print Up to 8,000 Pages
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NOTARYSTY
Verified Buyer
Posted Feb 23, 2026
DIDNT FIX THE PROBLEM
I DONT KNOW IF THE DRUM AND THE TONER WERE BAD OR THE COPIER. BUT DUE TO POOR PRINT QUALITY I HAVE TO THINK IT WAS THE DRUM.
This review is for Brother DR-820 Drum Unit (DR820)
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Verified Buyer
Posted Feb 22, 2026
Good price, good product.
I'm happy with the Brother scanner/copier I purchased from Staples. The 2 pack saves a lot of money. The cartridges last a long time and print is consistently good. Everything is easy to install and the printer drum lasts a long time. I recommend to anyone who doesn't need color docs.
This review is for Brother TN-850 Black Toner High Yield Cartridge, 2/Pack (TN8502PK)
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Dave
Posted Jan 28, 2026
Excessive Pricing of Products (Order 29627)
Yesterday I bought a Brother DR820 drum for $177.99 and a 2 pack TN850 print cartridge(s) for $259.99. Total Cost was $511.76. My guess is that the drum costs Staples less than $4.00 and the cartridges Les than $8.00 each. Your “Mark-Up” is Excessive. I could have bought a new Brother printer for less, approx $489.00. [This is like buying a car for $30,000.00. With repl...
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This review is for Brother DR-820 Drum Unit (DR820)
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BK
Verified Buyer
Posted Jan 19, 2026
competitive prices
Staples always what we need in stock
This review is for Brother TN-850 Black High Yield Toner Cartridge, Print Up to 8,000 Pages
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Deborah
Verified Buyer
Posted Jan 8, 2026
Good service
This was an online order, came on time
This review is for Brother TN-850 Black High Yield Toner Cartridge, Print Up to 8,000 Pages
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Jan 2
Reviewed at:
Staples Business
Posted Jan 7, 2026
error
please dis regard last mesg. we got it to fit. Thankou
This review is for Brother TN-850 Black High Yield Toner Cartridge, Print Up to 8,000 Pages
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Jan 2
Reviewed at:
Staples Business
Posted Jan 7, 2026
wrong size
I need 820 and some how ordered 850. This is the wrong size, I need to return this order
This review is for Brother TN-850 Black High Yield Toner Cartridge, Print Up to 8,000 Pages
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TW Mobile Notary
Verified Buyer
Reviewed at:
Quill
Posted Jan 2, 2026
Great Product
I have been using the TN820 for sometime and has found it to be very reliable. As a Notary Public I need a product that offers consistent print quality and this product does the job.
This review is for Brother TN-820 Black Standard Yield Toner Cartridge (TN820)
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BW
Verified Buyer
Posted Jan 2, 2026
Always worth it
Always worth it
This review is for Brother TN-880 Black Extra High Yield Toner Cartridge (TN880)
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T.
Verified Buyer
Reviewed at:
Staples Business
Posted Dec 24, 2025
It works well
I need it, so I buy it.
This review is for Brother TN-850 Black High Yield Toner Cartridge, Print Up to 8,000 Pages
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oskerain
Verified Buyer
Reviewed at:
Quill
Posted Dec 21, 2025
Best purchase price wise.
Twin pack is always cheaper. These toner cartridges last a very long time.
This review is for Brother TN-850 Black Toner High Yield Cartridge 2/Pack (TN8502PK)
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Victor
Verified Buyer
Reviewed at:
Quill
Posted Nov 3, 2025
DR-820 Drum Unit
came in timely manner and exactly what was needed.
This review is for Brother DR-820 Drum Unit (DR820)
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MINISTRY A.
Verified Buyer
Posted Oct 19, 2025
DR-820 Just What the Copier Ordered!
Great purchase OEM parts and components. Replacing the original unit which went 36K+ pages printed. Really happy with the printer and the parts saved tons of $$$ over a copier lease.
This review is for Brother DR-820 Drum Unit (DR820)
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Brian
Verified Buyer
Reviewed at:
staples.ca
Posted Oct 5, 2025
Reliable supplier!
Product always available and when sales are on I get the toner because of the expense.
This review is for Brother TN850 High-Yield Black Toner Cartridge
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pat
Verified Buyer
Reviewed at:
staples.ca
Posted Oct 2, 2025
love the product
like the product very good quality
This review is for Brother TN850 High-Yield Black Toner Cartridge
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