Customer Reviews for Brother DR-820 Drum Unit (DR820)
Item # : 1742327
Model # : DR820
Keep up with the demands of daily office printing using this Brother DR 820 drum unit.
- Standard drum prints up to 30,000 pages
- This package includes one laser drum kit
- Brother drum kit produce superior quality for a wide array of printing needs
Price is $148.99
1-hr pickup
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1086 reviews
Most helpful positive review
Posted Feb 2, 2022
Notary Signing Agent - LOTS of printing
I go through a lot of copy paper like other mobile notaries. This machine is a workhorse. So far, the copies have exceeded the 8,000 page estimate. I recently had a problem with the toner spilling out on to the drum and causing ugly copies. The Brother Support (Chat and link, gave very specific instructions to solve the problem. Works great now!
VS
Most helpful critical review
Posted May 18, 2021
Yield only 7000 pages
This cartridge is ridiculous and yield less pages than TN 850. Why spent more money.
JENNY C.
Verified Buyer
Posted Apr 14, 2025
great quality
big difference in printing quality.
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Staples Customer
Verified Buyer
Posted Feb 28, 2025
Easy to buy and pick up
You had the copier drum in stock and it was easy to buy online and pick up locally!
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Staples Customer
Verified Buyer
Posted Nov 20, 2024
Great product
We like Staples for their service and products
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CHARLES S.
Verified Buyer
Posted Nov 4, 2024
Genuine Thing
Got the manufacture's (Brother) drum to have on hand when current one fails.
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DIANE S.
Verified Buyer
Reviewed at:
Staples Advantage
Posted Oct 17, 2024
Brother DR-820 Drum Unit
Works great! Glad it was in stock and arrived the next day.
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IRENE B.
Verified Buyer
Reviewed at:
Staples Advantage
Posted Sep 24, 2024
Nothing works like OEM
If you value your printer, buy OEM and not a third-party drum. Sometimes, you learn the hard way but in the end, it is not worth it. Take it from a tech here who has learned that lesson too many times to count. Brother Drum works the best for my Brother Laser HL-L6200DW. I used third-party only to nearly lose the printer to a fuser jam. Wasn't sure if it was the 3...
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WASILLA F.
Verified Buyer
Reviewed at:
Staples Advantage
Posted Sep 3, 2024
Quite satisfied. Thank you.
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Mmcc
Reviewed at:
Brother
Posted Aug 14, 2024
The worst I have used in a decade
Imbedded chip does not perform with the model I have and requires insane maneuvers to get brother printer to accept brother ink. Took 2 calls to customer service because “updates” have changed the process and my printer does not even have a button to press, so you have to press a random unmarked location to get it to accept the cartridge, then it began leaking after abo...
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Staples Customer
Verified Buyer
Posted Jul 17, 2024
Worth the $
Purchased 2nd hand brother printer with off brand toner and drum. Print was awful. Replaced with all brother products and print is now crisp and clear.
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Staples Customer
Verified Buyer
Posted Jul 13, 2024
Easy install. Improved prints.
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RACHELLE S.
Verified Buyer
Reviewed at:
Staples Advantage
Posted Jun 17, 2024
Ink
This item works great.
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LONNI H.
Verified Buyer
Reviewed at:
Staples Advantage
Posted Jun 12, 2024
delivery was fast and exactly what was ordered
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Steve H
Reviewed at:
Brother
Posted May 31, 2024
Junk
Ordered this direct from Brother and it only lasted about 2 weeks. Had to go purchase from local office supply company.
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Faith
Verified Buyer
Reviewed at:
Quill
Posted Mar 28, 2024
Brother Dr-820 Drum unit
Looks and works well just like one that we replaced.
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WENDY'S B.
Verified Buyer
Reviewed at:
Staples Advantage
Posted Dec 16, 2023
GM
Good product and faster sery
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Staples Customer
Verified Buyer
Posted Dec 8, 2023
Worked great!
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DENISE T.
Verified Buyer
Posted Dec 6, 2023
Brother DR830
Sorry, but it didn’t work after dayv1.
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Staples Customer
Verified Buyer
Posted Nov 1, 2023
Have not yet opened the drums. But I have used the refurbished toner, and I will not purchase those again. There is no way we printed 30,000 sheets and we had to change 1 already.
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Staples Customer
Verified Buyer
Posted Oct 31, 2023
Perfect Delivery
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Staples Customer
Verified Buyer
Posted Oct 14, 2023
Basic Part of Printer
I never realized that this was also a vital part of my printer. I am so glad that Staples had this item and now my printer works even better.
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