Customer Reviews for HP R116 Black Imaging Unit (SV134)
127 reviews
Most helpful positive review
Posted Jul 31, 2024
Works great
My printer had horizontal streaks going across each page and w/ a new imaging unit it's perfectly clear. Would purchase again.
VS
Most helpful critical review
Posted Apr 16, 2022
Printing store has ghosting.
I figured that I would buy original equipment. No. Printing store has ghosting.
R.N.
Verified Buyer
Posted Jul 31, 2024
Works great
My printer had horizontal streaks going across each page and w/ a new imaging unit it's perfectly clear. Would purchase again.
2up votes 2
0down votes 0
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Wayne
Verified Buyer
Reviewed at:
staples.ca
Posted Feb 25, 2024
SAMSUNG MLT-R116 Imaging Unit
Easy to install and arrived quickly.
0up votes 0
0down votes 0
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Verified Buyer
Reviewed at:
hp.com
Posted Dec 28, 2023
clear and reliable
Original drum you can trust
0up votes 0
0down votes 0
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L.H.
Verified Buyer
Posted Oct 17, 2023
Printing Headache Cured!
Simple to install and instantaneously my printer went from a constant red light and inability to print to a green light and fully functional printer!
2up votes 2
0down votes 0
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Bobj007
Verified Buyer
Reviewed at:
hp.com
Posted Jul 10, 2023
Wrong cartridge on website
I own a Samsung Xpress mx2843 laser printer and the hp website had this cartridge as the original replacement. The cartridge is not for the printer specified and had to be returned.
0up votes 0
0down votes 0
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DGM
Verified Buyer
Reviewed at:
staples.ca
Posted Jun 3, 2023
More Years of Service
The imaging unit was delivered promptly and in good condition. I expect that imaging unit replacement will result in many more years of service from my Samsung laser printer.
0up votes 0
0down votes 0
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JUDY B.
Verified Buyer
Posted Nov 9, 2022
Works great!
We needed this part to print checks. We received it quick and all is good.
0up votes 0
0down votes 0
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LDub
Verified Buyer
Reviewed at:
staples.ca
Posted Aug 21, 2022
let's test your return policy
I need to return it. The package is open. Is it still possible to return it?
0up votes 0
0down votes 0
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Response from Staples :
Hi LDub, thank you for sharing your concern with us. Would you be able to share some more details with us so we can help? Give us a call at 1-800-SAMSUNG or use the live chat on our website (www.samsung.com/ca/support). Thank you! ML
August 23, 2022
JIM K.
Verified Buyer
Posted Apr 28, 2022
Saved me from buying a new printer
I did not realize that there is a fixed amount of pages that my Samsung printer will allow. Once it reaches that amount the toner empty light stays on. Online Staples saved the day for me. Would use Staple Online again.
1up votes 1
0down votes 0
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RobGut
Verified Buyer
Reviewed at:
hp.com
Posted Apr 16, 2022
Printing store has ghosting.
I figured that I would buy original equipment. No. Printing store has ghosting.
0up votes 0
0down votes 0
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JOSEPH L.
Verified Buyer
Posted Jan 23, 2022
Samsung MLT-R116 installation
It worked immediately following an easy installation.
0up votes 0
0down votes 0
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JUNG L.
Verified Buyer
Posted Nov 18, 2021
Excellent
This item was delivered right next day and easy to install.
0up votes 0
0down votes 0
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CHUCK T.
Verified Buyer
Posted Nov 15, 2021
Works As Expected - Service Consistently Good
The three year old printer finally needed an imaging unit - something I didn't know existed. Staples had the inventory and their shipment process it timely. The only suggestion I would make is to add a recycling component.
0up votes 0
0down votes 0
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KATIE S.
Verified Buyer
Posted Oct 27, 2021
Great customer service
The store did not have the print cartridge I needed. The sales associate had it shipped to my business the next day!
1up votes 1
0down votes 0
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RENEE S.
Verified Buyer
Posted Sep 16, 2021
So easy to replace
It was simple to remove the ink cartridge and then replace the unit. Delivery was fast.
0up votes 0
0down votes 0
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Ryan
Verified Buyer
Posted Jun 10, 2021
It... LIVES! Dr. Frankenstein
Part arrived shortly and when the order said it would. It was the part we needed and got the printer working immediately.
0up votes 0
0down votes 0
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Imaging Unit User
Verified Buyer
Reviewed at:
hp.com
Posted Apr 21, 2021
Imaging Unit for Printer
Easy to order and arrived in a reasonable timeframe.
0up votes 0
0down votes 0
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T.O.
Verified Buyer
Posted Apr 8, 2021
Delivered to store overnight. No problems with store pickup. Installation easy. Works ok.
0up votes 0
0down votes 0
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ANDY I.
Verified Buyer
Posted Mar 23, 2021
In stock
fixed the problem. Received the product next day. Thank you
0up votes 0
0down votes 0
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Terrible
Verified Buyer
Posted Feb 27, 2021
Easy install. Works well
0up votes 0
0down votes 0
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