Customer Reviews for Tide Simply Liquid Laundry Detergent, Refreshing Breeze, 117 oz., 89 Loads (12078)

We're very sorry to hear that you're disappointed with the scent of your Tide Simply Refreshing Breeze Laundry Detergent purchase. When we design our products, we do extensive research and consumer testing to create features that we think you'll love.  We know that preferences can vary from person to person, though, so we really appreciate you taking the time to share your feedback. We always take consumer feedback into account when making changes or designing future products. While we understand you're not a fan of our Refreshing Breeze scent, we do offer many other scents that may best meet your preferences. We also offer Tide Free & Gentle, which is scent-free. We would like to learn more about your experience to share with our Quality Team and to help us make this right for you. For assistance, please give us a call at (800) 879-8433.

We're sorry to hear that your Tide detergent has a strange smell and color, and we appreciate you taking the time to let us know. Our products go through strict quality checks to make sure they reach you in perfect condition, so this is not what we'd normally expect, and we're grateful for your feedback. For now, we recommend discontinuing use, but please keep the bottle as our team would like to learn more to be able to assist you further with this. Please hold on to your product and give us a call at (800) 879-8433, any time from 9:00AM-6:00PM EST Monday-Friday or 9:00 AM-5:30 PM EST Saturday, so we can help!

We're sorry to hear the color of your Tide Detergent is not what you expected! Please know we thoroughly test our products to ensure they reach you in the best condition. This is not a situation we’d want you to have with our detergent. Our team would recommend discontinuing the use of this bottle however, we ask that you hold onto it so we can gather some further info for our Quality Team. When you have a moment, please give us a call at (800) 879-8433

Rosa, we're so sorry to hear your Tide is brown, and would like to help. Our products go through many quality checks to provide you with the best laundry cleaning experience. What you’ve described is not something we would expect. We'd like to gain a better understanding of your feedback, and would appreciate you giving us a call at (800) 879-8433.

We're sorry to hear this, Matteo. With the rigorous quality tests that Tide products undergo, this isn't the experience we expect. So we can learn more and gather some product information, we ask that you please give us a call at (800) 879-8433. We look forward to hearing from you.

We're sorry to hear this, and want to assure you that we have many quality checks to ensure you get the absolute best from your Tide. When you have a chance, please get in touch with us at (800) 879-8433, so we can help, as well as share your experience with our Quality Team.

Thank you for sharing your experience. Our products go through many quality checks to provide you with the best laundry cleaning experience. What you’ve described is not something we would expect. We'd like to gain a better understanding of your feedback, and would appreciate you giving us a call at (800) 879-8433.