Customer Reviews for Flash Furniture HERCULES Series Ergonomic LeatherSoft Swivel Big & Tall Executive Office Chair, Black (GO2078LEA)
65 reviews
Most helpful positive review
Posted Jan 26, 2022
Office Task Chair
This chair is very comfortable for me. It seems well made and expect it to hold up. It is being used in an office setting.
VS
Most helpful critical review
Posted Sep 16, 2021
HERCULES LeatherSoft Executive Chair
The chair had a whole in it and I had to return it. The leather was poor quality.
Redman31715
Verified Buyer
Reviewed at:
bizchair.com
Posted Jul 27, 2024
Nice Chair but Pneumatic Cylinder Failing
Unfortunately after receiving in good condition and no issues with assembly, the chair began to lose height and lower to bottom of pneumatic cylinder. Purchased chair specifically for being heavy duty and for ability to sit high. Pneumatic Cylinder will not hold height when person in chair.
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Response from Staples :
We are sorry that your experience didn’t quite match your expectations. We would love to know why, so that we can deliver a better experience next time. You may reach us anytime at [email protected] . Again, thank you for your feedback! Customer Care (SS)
July 29, 2024
SHanson
Reviewed at:
bizchair.com
Posted May 20, 2022
Falls apart just out of warranty
Had the chair for a few months then the seat began splitting at the seems, it was replaced then the same happened except worse and would not be replaced in warranty
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Response from Staples :
Thank you for bringing this matter to our attention. I’m very sorry we failed to meet your expectations. I would appreciate another chance to earn your business. Please email me at [email protected] so we can make this right. Thank you. Customer Care (JJ)
JJ, May 20, 2022
KEN
Verified Buyer
Posted Mar 1, 2022
Nice chair but not for me
Chair went together better than any I have owned. I just couldn’t find a way to get comfortable in it. Returned but Staples was great to work with.
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204Guy
Reviewed at:
staples.ca
Posted Feb 17, 2022
When ordered I had assumed it was like every other office chair and could recline. Nope!
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KATHIE N.
Verified Buyer
Posted Jan 26, 2022
Office Task Chair
This chair is very comfortable for me. It seems well made and expect it to hold up. It is being used in an office setting.
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Cynthia C.
Verified Buyer
Reviewed at:
Staples Business
Posted Sep 16, 2021
HERCULES LeatherSoft Executive Chair
The chair had a whole in it and I had to return it. The leather was poor quality.
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RICHARD C.
Verified Buyer
Posted Aug 10, 2021
Seat cushion compresses too much
I needed a new office chair that would be comfortable for long periods of sitting at an office desk. The back of the chair is firm and comfortable. However the seat cushion compresses way too much and feels like you're sitting on a wood bench. I would not recommend this chair considering it's price.
1up votes 1
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Deb
Reviewed at:
staples.ca
Posted May 18, 2021
Nice and sturdy chair
The chair is beautiful and sturdy but it does NOT recline! It takes a lot of pressure to get it to lean back a little bit. So disappointed after waiting almost a month to get it.
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JULIA H.
Verified Buyer
Posted Nov 29, 2020
not good
I didnt like it . when you sat on it it was like alot of air just came out and then lost the custion
3up votes 3
4down votes 4
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LDC
Reviewed at:
Quill
Posted Nov 27, 2020
Comfortable for Extended Sitting
These chairs were purchased for our 911 operators who sit for extended periods of time. Their Director says they work well and I hope they will hold up and last for a while. The maintenance department had no problem putting them together so that is a plus. For me the best thing was the price. This chair was found at a competitor for a great deal more; purchasing them...
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MJ Bailey
Verified Buyer
Posted Nov 23, 2020
worst chair experience EVER
putting chair together is never easy BUT the arms don't line up to holes and now i can't get the arms to stay on.. it's a poorly made design with arms that are ONLY held on by two screws into whatever weak backing their using for $400+ it's awful!
3up votes 3
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SUSAN W.
Verified Buyer
Posted Jun 25, 2020
Excellent chair
Not only is the chair comfortable for me at 5’2” but it works for my 6’6” husband. The first week impression is great. Let’s hope the leather holds up.
3up votes 3
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B.H.
Verified Buyer
Posted Jun 21, 2020
FLASH FURNITURE HERCULES LEATHERSOFT EXECUTIVE BIG & TALL CHAIR
Looks great feels great feels strong but does not recline...I have tried everything and it barely reclines not enough tilt to get it far back enough. The only way it will tilt is by putting your feet on the desk and use that pressure to make it tilt the bit that it does until you are tired of doing so. Bummer for what looks to be a great chair! For the price yo...
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G.M.
Verified Buyer
Posted Jun 9, 2020
This chair is what I was looking for comfortable very nice
1up votes 1
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MICHAEL S.
Verified Buyer
Posted May 25, 2020
Very Comfortable!
Went together easy for most part-had to apply a little pressure to get the last screw in the arm-the holes didn't want to line up right. Also took a little persuasion to get castors to lock in. Overall a great chair for a larger framed person. Wish it was available in brown.
1up votes 1
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STEVE R.
Verified Buyer
Posted May 14, 2020
hercules desk chair
nice quality chair easy to put together
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AMY R.
Verified Buyer
Posted May 12, 2020
Super comfy!
This chair is great! My only issue is that like the other reviews say it doesn't tilt back. But overall it's very comfortable and is much better than my previous office chair.
1up votes 1
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S.O.
Verified Buyer
Posted Apr 20, 2020
Comfortable
Great chair for long durations of sitting wide enough for most backsides and tall back allows for easy and comfortable power naps. :)
2up votes 2
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DENNIS R.
Verified Buyer
Posted Apr 9, 2020
very comfortable chair
Would recommend this chair.
1up votes 1
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Becky S.
Verified Buyer
Reviewed at:
Staples Business
Posted Mar 18, 2020
Great product
I ordered this chair to replace one that got damaged in our plant. The operators sit in the chair for long hours while monitoring temperatures of chemicals that are being made. I have heard good comments about the chair and most importantly I have not heard any bad comments.
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