Customer Reviews for Staples Remanufactured Black Standard Yield Toner Cartridge Replacement for Brother (TRTN630/STTN630)
305 reviews
Most helpful positive review
Posted Jun 5, 2019
Remanufactured Brother Toner Cartridge
This was my first time purchasing a remanufactured toner cartridge and I am very happy with it. I can't tell any difference in this cartridge and a new one from the factory.
VS
Most helpful critical review
Posted May 16, 2019
Staples Remanufactured Toner Cartridge TN660R
Very unhappy with this product. Have been using for a while, but quality has gone downhill fast. Black speckles all over printed copies, and the life of the toner is very short, I am replacing this toner within two weeks and really do not use it all that much. Others in the office have same experience. We will not be ordering the Staples Brand Toner anymore. We are...
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UNIT 2.
Verified Buyer
Reviewed at:
Staples Advantage
Posted Apr 21, 2024
Cartridge was low on toner
The toner cartridge showed "Low toner" when it arrived. Lasted for about 10 copies before it quit running.
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Staples Customer
Verified Buyer
Reviewed at:
Staples Advantage
Posted Jul 5, 2023
Super Fast and Easy
Needed my toner and Staples was super quick on delivering my order.
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Staples Customer
Verified Buyer
Posted Mar 3, 2022
Bad Product
Ordered 1 and it as defective. Ordered a replacement and that was defective as well.
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Response from Staples :
Dear Dayna We truly regret hearing that you're not completely satisfied with your Tru Red™ Brother TN-630 replacement cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Linda H., March 4, 2022
Staples Customer
Verified Buyer
Posted Jun 14, 2021
not again
This was my first time using your filter, mine went out on Sunday, had to wait until Monday to call for help. Needed a code for the printer. Nice lady helped, still cost me a day of no use. You should tell people of that possibilty.
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Response from Staples :
Dear Sharon Thank you for your review, we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Linda H., June 15, 2021
Staples Customer
Verified Buyer
Posted Mar 5, 2021
Tru Red toner cartridge would not work in printer
Had to purchase another direct from Brother.
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Response from Staples :
Dear Janet We truly regret hearing that you're not completely satisfied with your Tru Red™ Brother TN-630 replacement cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Linda H., March 8, 2021
Staples Customer
Verified Buyer
Posted Nov 18, 2020
Did not work
We bought 2 of these cartridges and one of them didn't work at all.
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Debbie S.
Reviewed at:
Staples Advantage
Posted Jul 29, 2020
Waste of money - bought 2 and it was a waste. Should have just bought NEW
It's a waste of money. It stops working quickly. Better off buying new.
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Response from Staples :
Thank you for your review, we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Melanie R., August 13, 2020
Staples Customer
Verified Buyer
Posted May 7, 2020
works but
had to do some button pushing which was hard to find online. otherwise seems to work fine
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SUSAN W.
Reviewed at:
Staples Advantage
Posted Apr 30, 2020
No Good
This item was not active for the printer it was required for. Do not like this brand.
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Staples Customer
Verified Buyer
Posted Apr 29, 2020
The remanufactures toner (Tru Red)
Do not use these. They do not work.
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Response from Staples :
Thank you for your review, we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Melanie R., May 8, 2020
Staples Customer
Verified Buyer
Posted Apr 22, 2020
Good product
For the price, not bad. The print is a little lighter than normal.
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Staples Customer
Posted Apr 9, 2020
CHEAP TRICK
THIS THING IS A WASTE OF MONEY!!!!!
THESE REMANUFACTURED THINGS DO NOT WORK
THESE REMANUFACTURED THINGS DO NOT WORK
1up votes 1
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Response from Staples :
Thank you for your review, we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Melanie R., April 14, 2020
GREG
Reviewed at:
Staples Advantage
Posted Mar 3, 2020
Tru Red ink cartridge - fax machine still showed empty
Did not work in our fax machine
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Response from Staples :
Thank you for your review, we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Melanie R., April 14, 2020
PROPERTY MANAGE1402
Reviewed at:
Staples Advantage
Posted Dec 9, 2019
Not good
To thin, rolled up in printer.
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Staples Customer
Verified Buyer
Posted Nov 18, 2019
not good
i bought 2, one was completely empty.. had bad experience
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GEORGIAGOLDSTEIN
Reviewed at:
Staples Advantage
Posted Nov 14, 2019
Black Re-manufactured Toner
A few employees are saying the remanufactured toners are not as good as the other name brands, but they are less expensive.
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Staples Customer
Verified Buyer
Posted Oct 14, 2019
good price and good quality
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Staples Customer
Posted Sep 23, 2019
Very Disappointed
Was surprised that previous TN-660 high yield cartridge seemed to last a very short time.
Now this one shows as less than half full after less than a week and less than 200 copies.
Most were just standard printed text pages.
Standard yield is supposedly "up to" 1200 copies.
Looks like I will be lucky to get even 400.
Now this one shows as less than half full after less than a week and less than 200 copies.
Most were just standard printed text pages.
Standard yield is supposedly "up to" 1200 copies.
Looks like I will be lucky to get even 400.
1up votes 1
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Staples Customer
Verified Buyer
Posted Jun 26, 2019
great product at a great price
It is a great product at a great price. If fit the tray with no issue. I will definitely order again when i need it.
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FRANCOIS G.
Reviewed at:
Staples.ca
Posted May 24, 2019
Defective
Would not work in my printer. Had to return it and bought a normal Brother cartridge instead.
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