Customer Reviews for APC Back-UPS 425VA Backup and Surge Protector, 6-Outlets, Black (BE425M)
Item # : 2240684
Model # : BE425M
Stay productive when the power goes out with this APC 6-outlet Back-UPS battery backup.
- UPS protects electronic equipment and prevents data loss during a power outage
- Surge energy rating: 180 joules
Price is $72.99
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Over 30
121 reviews
Most helpful positive review
Posted Oct 6, 2025
Great backup battery and surge protection
Great backup battery and surge protection. Easy setup and good size
VS
Most helpful critical review
Posted Oct 10, 2024
Didn't work
We've ordered a few of these and never had any problems. This one will not power on so we are returning it.
Steve G
Reviewed at:
apc.com
Posted Oct 6, 2025
Great backup battery and surge protection
Great backup battery and surge protection. Easy setup and good size
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HELEN M.
Posted Mar 28, 2025
Battery backup
They work ok but when the battery goes bad it's not replaceable and it seems like that is pretty often
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Response from Staples :
Hi thanks for replying to our product review request. We appreciate you taking to time to let us know about your experience. ^MS
, March 31, 2025
MARK H.
Posted Feb 25, 2025
Item is esactly what I needed
Purchase had to be sent to the store for pick-up and it was delayed for some reason. Not happy about the shipping issue but the product was perfect.
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Kerri
Reviewed at:
Quill
Posted Jan 30, 2025
Perfect replacement and exactly what I expected.
Quill never disappoints! My old UPS battery backup had expired. Great price delivered on time and works perfect!
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CHUCK G.
Reviewed at:
Staples Business
Posted Nov 18, 2024
Not environmentally friendly
I like the price but the battery is not replaceable. That means at the end of its' life cycle I have to send it in for "recycling" which usually means "somebody else will throw it out for you".
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hccoc
Reviewed at:
Staples Business
Posted Oct 10, 2024
Didn't work
We've ordered a few of these and never had any problems. This one will not power on so we are returning it.
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PAMELA P.
Reviewed at:
Staples Business
Posted Sep 8, 2024
The product is not working. Please forward a replacement APC Back-UPS 425VA Backup and Surge Protector 6-Outlets Black (BE425M). Thank you
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Steve Bernard
Reviewed at:
apc.com
Posted Aug 29, 2024
Repeat ordering of excellent small Back-UPS
Excellent back up and surge protection for printer, modem, and access point. My third ine in 9 yrs
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Harvie S.
Reviewed at:
Staples Business
Posted Aug 12, 2024
didn't work
never worked from the start-do not buy this.
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Hyyr
Reviewed at:
apc.com
Posted Aug 8, 2024
Failed completely after only a year.
I purchased this unit specifically to keep the internet modem & router powered on during brief power outages (common in my area). Not only does this unit not provide any backup whatsoever now, it also randomly starts "beeping" at times and the only way to stop it is to unplug it completely from the wall (which kills everything since the backup no longer works). I have...
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Response from Staples :
We are sorry to hear about your frustrating experience with the BE425M UPS unit. In order to best serve you, we offer phone support at 800-800-4272 and chat service through our support site - https://www.apc.com/us/en/support/. Support is available Monday – Friday, 8am – 8pm EST so we can work towards a resolution together.
, August 19, 2024
PENNY G.
Posted May 31, 2024
Proven Winner
This is my second one; first one lasted 7 years before notifying me via loud shrill alarm that it was end of lifespan. In the interim it would save my electronics from shutting down in brief power outages hundreds of times probably. Staples price was good picked up in store a few days after ordering when they notified me that it was in.
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KENDALL W.
Posted May 10, 2024
Replacement of worn out unit.
I needed a replacement of a similar unit. This one does a great job.
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Captive Customer
Reviewed at:
apc.com
Posted May 2, 2024
What do you expect?
It does the job. I was perfectly satisfied with the previous model, but couldn't get a replacement battery. Planned obsolescence?
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THE RV F.
Posted Mar 27, 2024
Back-up Battery
Works great Staples always has the items you need.
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Reviewed at:
apc.com
Posted Feb 2, 2024
The battery in the Back-UPS is not user-replaceabl
This should be the first line of the description of this unit.
"The battery in the Back-UPS is not user-replaceable. "
"The battery in the Back-UPS is not user-replaceable. "
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Response from Staples :
Thank you for taking the time to review our BE425M UPS. I am sorry to hear that you are disappointed that the UPS does not have an user replaceable battery in it. We moved to that option because usually it is more cost effect to replace the entire unit instead of just the internal battery. Also with a new UPS you would get a 3 year manufacturer warranty but with replacing just the internal battery you would only get a 2 year manufacturer warranty on the internal battery.
APCbySchneider, February 5, 2024
Dave in Edgewater FL
Reviewed at:
apc.com
Posted Nov 17, 2023
Works Great
Purchased this to protect our lawn sprinkler system from needing to be reset whenever we have a power outage. Works great.
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Karla
Posted Oct 10, 2023
ALL BACKED UP
Delivery Fast Shopping Quick Device Desired
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Rajali
Reviewed at:
apc.com
Posted Sep 28, 2023
Product Quality
I purchased this product and found above the expectations product quality.
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BW
Reviewed at:
Staples Business
Posted Sep 12, 2023
Does the job!
So far so good. It does the job to ensure power doesn't drop out to the extremely sensitive Dell docking station!
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dude544
Reviewed at:
apc.com
Posted Mar 23, 2023
Battery not replacable
Not sure how it can be considered "green" if one cannot replace the battery.
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Response from Staples :
Thank you for taking the time to review our UPS. I am sorry to hear that you are disappointed that the UPS does not have an user replaceable battery in it. We moved to that option because usually it is more cost effect to replace the entire unit instead of just the internal battery. Also with a new UPS you would get a 3 year manufactures warranty but with replacing just the internal battery you would only get a 2 year manufactures warranty on the internal battery. We will also be adding the option to generate a return label to send the UPS in for recycling.
, March 27, 2023