Customer Reviews for De'Longhi SlimStyle 1500-Watt Digital Convection Panel Electric Heater with Dual Fan, White (HCX9115E-6A)
35 reviews
Most helpful positive review
Posted Feb 10, 2024
Slim & Sleek
Love how thin this heater is. I needed something this size for it to work in the shape of the room I’m working with.
VS
Most helpful critical review
Posted Jan 28, 2023
Expensive, poor quality
Used maybe 6x over the 1st year I've owned it, pulled it out to help warm my daughters room and it squeals like mad as soon as you turn it on.
After a few discussions with repair techs, advised its most likely the left and right motors which need replacement, surprise surprise the parts can NOT be bought anywhere, the only option is to ship for servi...
After a few discussions with repair techs, advised its most likely the left and right motors which need replacement, surprise surprise the parts can NOT be bought anywhere, the only option is to ship for servi...
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Laura R.
Verified Buyer
Reviewed at:
De'Longhi
Posted Feb 10, 2024
Slim & Sleek
Love how thin this heater is. I needed something this size for it to work in the shape of the room I’m working with.
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ANNNA
Verified Buyer
Reviewed at:
De'Longhi
Posted Feb 4, 2024
True to DeLonghi Quality!
Safe, sleek, clean design. Easy functions with timer option (safety!) and operates both effectively and quietly. Would purchase again.
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Curly girl
Verified Buyer
Reviewed at:
De'Longhi
Posted Jan 19, 2024
Wonderful heater
Great heater! It really heats up my bedroom. The only reason I gave it 4 stars is because the thermostat is inaccurate. When I put it at 68 degrees it’s too hot. I placed another thermostat next to the heater and it registers 72…about 4 degrees off. So, I set it for 64 and it’s perfect. The profile is thin and I installed it on the wall. I have 15 foot ceilings and it s...
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Karl Hutson
Verified Buyer
Reviewed at:
De'Longhi
Posted Dec 21, 2023
De'Longhi heaters are reliable and last forever.
This slim profile works great with fan airflow and many options, but it is crucial to be on a flat and uncluttered surface beneath the heater, or error codes will occur.
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Mel P
Reviewed at:
De'Longhi
Posted Jan 28, 2023
Expensive, poor quality
Used maybe 6x over the 1st year I've owned it, pulled it out to help warm my daughters room and it squeals like mad as soon as you turn it on.
After a few discussions with repair techs, advised its most likely the left and right motors which need replacement, surprise surprise the parts can NOT be bought anywhere, the only option is to ship for servi...
After a few discussions with repair techs, advised its most likely the left and right motors which need replacement, surprise surprise the parts can NOT be bought anywhere, the only option is to ship for servi...
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Response from Staples :
Thank you for the feedback! We are sorry to hear your having some technical difficulties with your Slim Style Convection Heater. We do not send out motors for this unit, however we would love the chance to provide you with a resolution. Please contact us at 1 (866) 528-8323 Monday - Friday 9:00am-8:00pm Eastern standard and request a review specialist. Thank you.
JSM, March 6, 2023
Franklin
Verified Buyer
Reviewed at:
De'Longhi
Posted Jan 24, 2023
Best unit for pet owners...
Works great for my daughters' room. Coldest part of the house / no more complaints from her & no more fiddling with the house thermostat.
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B. Balaji
Verified Buyer
Reviewed at:
De'Longhi
Posted Jan 16, 2023
Great space heater!
Truly quiet and effective heater. Very easy to set up and use and easy to move between rooms.
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ca8050
Reviewed at:
De'Longhi
Posted Jan 6, 2023
motor failure
Installed as a wall unit and not used very ofter and now one of the motors sounds like a yak when being castrated making it unusable and that motor part number 7311310898 shows as not available making the heater a not repairable throw away item...why?
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Response from Staples :
Hello,
sorry to hear the difficulties you're facing with your convention panel heater. though we are unable to replace that specific part, we would be more than happy to assist you with a resolution. please contact us at 1 (866) 528-8323, Monday through Friday from 9am to 8pm EST.
JM, January 10, 2023
_Justin
Verified Buyer
Reviewed at:
De'Longhi
Posted Dec 17, 2022
Works great, looks slick.
The design is great, super quiet and having the fan option is great when you want to heat up a room quickly. Bought two of these and two oil-filled radiators for basement and these are by far all around better to work with.
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F-ROD307
Verified Buyer
Reviewed at:
De'Longhi
Posted Dec 4, 2022
Space saving heater
Sweet heaters look really modern and save lots of space.
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maky
Reviewed at:
De'Longhi
Posted Nov 19, 2022
terrible product, don't waste your money
I suffered through this thing last winter. About to throw in it the garbage this year.. Finger controls are unresponsive. Can barely heat a few feet away. The worst is the HT error that turns it off anywhere from 5 - 30 minutes of operation. Even though nothing cause it to overheat. Also the leg plastic with screws that will not stay in. Piece of junk just like the DeLo...
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Response from Staples :
Hello,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when (designing our units/creating our policies) and we will be sure to notate your observations for future reference.
Thank you.
JM, May 11, 2023
NeilK
Reviewed at:
De'Longhi
Posted Sep 24, 2022
Lasted less than one full season
I got this heater in February 2021 and used it for the tail end of winter. There was a problem where it would periodically overheat, especially with the fans on, which makes having a thermostat and timer pointless. It's unobstructed, in the open on its feet with nothing around or above it and plenty of space for the vents below, and I've kept it dust-free.
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Response from Staples :
Hello Neil,
Thank you for leaving your comment. It is disappointing that you are having this experience and we would appreciate the opportunity to assist you with this matter. Please contact us M-F between 9am and 8pm at 800 322 3848.
Thank you.
S.L., June 9, 2023
lawnboy
Reviewed at:
De'Longhi
Posted Jan 15, 2022
Excellent heater.
I have this in a tuck-under garage in a townhouse mounted on the wall. I love it, it works so well. I was thinking of a gas heater, but thought I would try this first and it works awesome.
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Pamm013
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
De'Longhi
Posted Dec 8, 2019
Perfect heater
I got this heater to use in the bathroom to warm it up after the shower. I love it. I'm not freezing after getting out of the warm shower on a cold winter day. I love that is is light enough that I can move it around from room to room. It has digital numbers so I can see what the temp is. The fan shuts off when it reaches the set temp.
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Kayd44129
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
De'Longhi
Posted Dec 3, 2019
Perfect in every way
Just opened the box and fell in love with this heater. Not bulky like the old school heaters. This one is sleek and fits anywhere. Instant heat and can be mounted on the wall. Works great in small and large areas. I would definitely recommend this product.
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LoveRed
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
De'Longhi
Posted Dec 3, 2019
Sleek design and quiet
I like the sleek design of the heater. It's also a great space saver as well since you're able to mount it on the wall. The heater is very quiet even when set at high temp. If change to fan mode then it's a tad loud but if just leave at 3rd mode then it's extremely quiet. I also liked that it doesn't get burning hot if touched so it's safe to have around kids and pets. ...
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Response from Staples :
Hello,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when (designing our units/creating our policies) and we will be sure to notate your observations for future reference.
Thank you.
JM, May 16, 2023
Rudyj63
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
De'Longhi
Posted Dec 1, 2019
Great slim heater!
I’ve been happy with my heater so far. The slim design is perfect to not obstruct walkway. I’ve used on my patio when sitting outside at night and it gives the perfect amount of heat for the area. It’s very quiet, so we don’t have to raise our voices to hear each other. I have found that when the fans are on, it’s much louder. At this time, I don’t have a need to mount ...
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Strike87
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
De'Longhi
Posted Nov 29, 2019
Sleek look!
Overall, I like the look and functionality of the panel heater. It definitely seems to work best in a smaller/confined space - it heated my closed door office really well, but didn't work as well in our open layout family room. I like the sleek look of it as it sits on the floor and it also comes with hardware to hang on the wall. The control panel is really nice, only ...
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Beckham01
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
De'Longhi
Posted Nov 28, 2019
Nice and warm!!
Very slim design allows you to move it around anywhere; you can even mount it on the wall!! Amazing!! Heats up faster than most space heaters and has a double fan to allow heat to travel further through your home. I love the anti-freeze setting as well!! I can leave it on even when I'm not home and save on energy cost at the same time! The anti-freeze setting keeps the ...
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ShanJ
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
De'Longhi
Posted Nov 25, 2019
Nice unit and it works well
I tried this heater several times. I am in Wisconsin and it is pretty cold already. I used it in my living room/dining room with each room being 12 X 12. I have a shag rug and when I put it on the regular rug it worked much better. You need to let it have enough clearance under it for air flow.. It can be mounted to the wall. It looks really nice and it has a thin desig...
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