Customer Reviews for Black & Decker 12-Cups Automatic Coffee Maker, Black (DCM100B)
Black & Decker 12-Cups Automatic Coffee Maker, Black (DCM100B) is Out of stock
Item # : 24254539
Model # : DCM100B
- Duralife Carafe - The reinforced glass carafe holds up through brewing and cleaning, with room for 12 cups*
- Easy-View Water Window - The large, clear water window features accurate measurement markings so you can make the perfect amount of coffee for every occasion.
Price is $39.99
222 reviews
Most helpful positive review
Posted Jun 10, 2023
GREAT COFFEEMAKER
GREAT COFFEEMAKER, EASY TO USE GREAT PRICE, GREAT!
VS
Most helpful critical review
Posted Feb 4, 2021
Cool Features... Busted in a Matter of Weeks
I got this over the standard Coffee Maker because of its feature which stops the brewing process so you can pour your cup, and resume afterwards. All fine and dandy until the steaming water starting pouring out of the top and nothing actually fell into the pouring pot. Figured out that the issue is literally the feature I bought it for. The lever which allows you to sta...
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Roo2024
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
blackanddeckerappliances.com
Posted Apr 21, 2024
Coffee is hot when brewed.
Just bought yesterday and used this morning but it was nice the coffee was hit when brewed and stayed hot until it turned off.
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Response from Staples :
Thank you for sharing your feedback regarding your Black+Decker Coffee Maker. I’m glad to hear that your coffee maker is working well for you! With regard to your rating, please let me know if there's anything I can do to improve your experience. Please contact me at [email protected] and reference ID number 42466303 so that I may better assist you.
Michelle, April 22, 2024
caos
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
blackanddeckerappliances.com
Posted Jan 28, 2024
NICE
I've made coffee three times since I bought coffee maker, coffee is not real hot, it's drinkable right away if you don't want "HOT" coffee this is a good maker
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Response from Staples :
Thank you for your feedback regarding the Black+Decker Coffee Maker. Your product is also backed by great support, so feel free to contact us if you have any questions or need any assistance. Our goal is to provide products with outstanding features and value, and your feedback will help our product development teams with this initiative. If you need any further assistance, I’d be happy to help! Please contact us at [email protected]. and reference ID number 42437471 so that we may better assist you.
Michelle, January 29, 2024
Richard1029
Reviewed at:
blackanddeckerappliances.com
Posted Jan 6, 2024
Missing Parts
Although advertised to have a reusable basket so you don't need to get filters.....that part was missing. Poor form.
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Response from Staples :
Black+Decker Coffee Maker. I’m sorry to hear that you're somewhat disappointed that the coffee maker does not have a feature that you would prefer, and for the confusion. This coffee maker does have the brew basket to hold the filter, but it does not come with a permanent filter that can be used in place of paper filters. I have already taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Please reply to the email I’ve sent you from [email protected] so I can address your concerns.
Michelle, January 8, 2024
shealey
Reviewed at:
blackanddeckerappliances.com
Posted Nov 29, 2023
The price is right!
My old coffee maker quit working, so I began to search the internet for good reviews on another one. The price was low which made me a little leery, but I purchased it anyway. So far so good. It is easy to use, and it makes a hot cup of coffee.
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Response from Staples :
Thank you for sharing your feedback regarding your Black+Decker Coffee Maker. I’m glad to hear that your coffee maker is working well for you! With regard to your rating, please let me know if there's anything I can do to improve your experience. Please contact me at [email protected] and reference ID number 42416513 so that I may better assist you.
Michelle, November 30, 2023
El Gran Batalla
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
blackanddeckerappliances.com
Posted Jun 10, 2023
GREAT COFFEEMAKER
GREAT COFFEEMAKER, EASY TO USE GREAT PRICE, GREAT!
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AtTheBeach
Reviewed at:
blackanddeckerappliances.com
Posted Apr 26, 2023
Black and Decker 12 Cup Programmable Coffeemaker
Very simple to use, coffee stays hot, sleek and modern appearance. The coffeemaker is affordable and made in the USA. Very satisfied with this product.
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No way
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
blackanddeckerappliances.com
Posted Feb 15, 2023
Nice coffee maker
Nicely made. I like the program feature. However, I would really like to see an option to turn off the auto shut off feature for those days where I know I'll be home all day and I don't have to keep turning the coffee pot on so I can have a hot cup of coffee, instead of warming it up.
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Response from Staples :
Thank you for offering your feedback regarding your Black+Decker Coffee Maker. I'm sorry to hear that you were somewhat disappointed that you are not able to override the auto shut off feature, but I'm glad it has been operating properly. I want to assure you that we proactively monitor feedback from consumers like you to drive continuous improvement into our products, and your comments and experience will be shared with our Quality and Engineering Team. I'm confident your new coffee maker will provide excellent performance, but should you ever need assistance with it, I'd be happy to help. Please contact us at [email protected] and reference ID number 42322581, so I can address any of your concerns.
Michelle, February 15, 2023
DAMIF
Reviewed at:
blackanddeckerappliances.com
Posted Jan 24, 2023
Good styling but....
The coffee doesn't come out HOT
I was so disappointed since my old B& D coffeemaker produces hot coffee
I was so disappointed since my old B& D coffeemaker produces hot coffee
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Response from Staples :
Thank you for offering your feedback regarding your Black+Decker Coffee Maker. I’m sorry to hear of the difficulties you're having with your coffee maker. I have already taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your coffee maker has a two year warranty. Please reply to the email I’ve sent you from [email protected] so I can address your concerns.
Michelle, January 25, 2023
Knitwit
Reviewed at:
blackanddeckerappliances.com
Posted Oct 21, 2022
Didn't break the bank
I was looking for a basic coffee maker with not a whole lot of bells and whistles and in the color black. I went to 2 different stores (Walmart and Ollies) and they did not have any in stock. I went to Big Lots and they had exactly what I wanted and it was in stock and was easy on my budget. I quit using my Keurig because the pods were getting way too expensive so I ...
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Donald1959
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
blackanddeckerappliances.com
Posted Sep 8, 2022
Auto timers perfect
We always get Black & Decker coffee makers also got Black & Decker toast toasters trust the product they last for quite a while and they're fairly reasonable in price and always have great features.
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Jayder74
Reviewed at:
blackanddeckerappliances.com
Posted Aug 25, 2022
Brews a good cup of coffee
I bought this two months ago and have been very happy with it. Although it takes longer to brew than my former Keurig, it brews a better cup of coffee for me and allows me to brew a larger quantity at less cost. This replaced my former Black&Decker maker that finally gave up after over 45 years of daily service. Speaks for the quality of their products.
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beauti_cj
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influenster.com
Posted Jun 25, 2022
This was a good
This was a good coffee maker. It worked like how it was suppose to work. But it didnt last...it only works for about 3 months. And for the price....I would not recommend this product
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Response from Staples :
Thank you for offering your feedback regarding your Black+Decker Coffee Maker. I’m sorry to hear of the experience you're having with your coffee maker, but I'm glad to hear that it had worked well initially for you. I have already taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your coffee maker has a two year warranty. Please reply to the email I’ve sent you from [email protected] so I can address your concerns.
Michelle, June 27, 2022
laurenh108
Reviewed at:
influenster.com
Posted Jun 23, 2022
I got this coffee
I got this coffee maker during covid lockdown when pickings were slim, but I'm pleased with it! We use the autobrew function almost daily, so I set it up the night before and when I come downstairs in the AM, my coffee is brewing already. That's the best feature of this machine, other than that it's your average coffee maker.
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melissam57fe
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influenster.com
Posted May 11, 2022
I love my coffee
I love my coffee maker I mean I'm a coffee head lol. Love my coffee in the morning and in the afternoon just to keep me going.
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theoneandonlygigi
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influenster.com
Posted Apr 6, 2022
Reliable
We used to have expensive coffee makers until they stopped working or the glass broke. So now i buy this brand. They are very affordable
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Response from Staples :
Thank you for sharing your feedback regarding your Black+Decker Coffee Maker. I’m glad to hear that your coffee maker is working well for you! With regard to your rating, please let me know if there's anything I can do to improve your experience. Please contact me at [email protected] and reference ID number 42224486 so that I may better assist you.
Michelle, April 7, 2022
rhen
Reviewed at:
influenster.com
Posted Apr 5, 2022
Durable
I like black and decker because of the durability of the product and worth it the price.Recommended to everyone wants to have it.
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Bosco
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
blackanddeckerappliances.com
Posted Jan 27, 2022
Works Great
I just bought this on January 26, 2022 and have used it for the first time. So far it works great and I have no problem with it.
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mimsy
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
blackanddeckerappliances.com
Posted Jan 11, 2022
Delicious coffee
The coffe was delicious, but water leaked from the showerhead to the outside of the carafe during brewing. The instructions tell to unplug the appliance when not in use. This means to me that every time I use the coffee pot, the time must be reset. This doesn't make sense .
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Response from Staples :
Thank you for offering your feedback regarding your Black+Decker Coffee Maker. I’m sorry to hear of the experience you're having with your coffee maker. I have already taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your coffee maker has a two year warranty. Please reply to the email I’ve sent you from [email protected] so I can address your concerns.
Michelle, January 12, 2022
JohnHoz
Reviewed at:
blackanddeckerappliances.com
Posted Dec 13, 2021
Perfect!
Great basic coffeemaker. I love everything about it, most of all the hard buttons (as opposed to vinyl covered touch pads) on the control panel. Bright red LCD clock and button functions are about the only thing in my home I can read without putting my reading glasses on. Simple setup and programming. Very large reservoir opening makes it easy to pour in the water. No d...
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Krikit
Reviewed at:
blackanddeckerappliances.com
Posted Oct 16, 2021
Makes good coffee.
Bought this on 10/07/21 and there are some things that I don't care for: 1)You have to hold the coffee maker firmly down in order to open the lid without the maker moving or tipping. 2) If you don't put the coffee in the basket so that it's fairly level, it will cause the coffee to over-run the top of the filter in the basket. 3) Too many steps to set the auto brew...e...
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Response from Staples :
Thank you for providing your feedback regarding your Black+Decker Coffee Maker. I’m sorry to hear that you're somewhat disappointed in the design of your coffee maker, but I'm glad to hear that your coffee maker does make good coffee. We strive to provide excellent support for our customers, and I may have a few options I’d like to discuss with you. Please contact me at [email protected] and reference ID number 42162493 so that I may be able to better assist you.
Michelle, October 18, 2021