Customer Reviews for Staples Remanufactured Black High Yield Ink Cartridge Replacement for HP 902XL (TRT6M14AN/STT6M14AN)
205 reviews
Most helpful positive review
Posted Sep 8, 2025
Re-mfg ink
So far it seems to print just like HP ink.
VS
Most helpful critical review
Posted Nov 4, 2025
Do not buy.
It printed fine for the first three pages, but now everything I print has large white streaks.
anonymous
Reviewed at:
Staples Business
Posted Nov 4, 2025
Do not buy.
It printed fine for the first three pages, but now everything I print has large white streaks.
This review is for Staples Remanufactured Black High Yield Ink Cartridge Replacement for HP 902XL (TRT6M14AN/STT6M14AN)
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Mary Anne
Posted Oct 31, 2025
Leaked and wouldn't work
The black leaked all over me, my floor and my printer when I opened it. I cleaned it up, put it in my printer and my printer won't accept it.
This review is for Staples Remanufactured Black High Yield and Color Standard Yield Ink Cartridge Replacement for HP 902XL/902 (STT0A39AN), 4/Pack
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JONATHAN W.
Verified Buyer
Posted Sep 8, 2025
Re-mfg ink
So far it seems to print just like HP ink.
This review is for Staples Remanufactured Cyan/Magenta/Yellow Standard Yield Ink Cartridge Replacement for HP 902 (TRT0A38AN/STT0A38AN3PK), 3/Pack
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Response from Staples :
Dear Jonathan W. Thank you so much for taking the time to write a review- this made our day! We value our customers’ feedback. If you ever have questions feel free to please email us at [email protected] or contact our customer support team at 866.734.6548.
September 9, 2025
Gf
Verified Buyer
Posted Jun 11, 2025
Cartridges Aren't Chipped and Do Not Work in Chip Reading Printers
This would have been helpful information before I spent $100 in replacement ink for my HP Ink Jet printer. I won't make this mistake again.
This review is for Staples Remanufactured Black High Yield and Color Standard Yield Ink Cartridge Replacement for HP 902XL/902 (STT0A39AN), 4/Pack
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Response from Staples :
Dear Glenn F Thank you for your feedback. We are sorry to hear you are not fully satisfied with your HP 902XL BRAND remanufactured cartridge. This could be related to a firmware update pushed by HP to your printer. If that is the case we would be happy to replace the cartridge with inkjets that are compatible with your printer. Please email us at [email protected] or contact our customer support team at 866.734.6548 ext. 2469 so we can better assist you. Please reference your ticket number: 2722063. Thank you!
June 13, 2025
THERESA M.
Verified Buyer
Posted Jun 7, 2025
HP ONLY works with HP cartridges
HP Printers only work with actual HP cartridges. We tried off-brand in the past but I hoped a Staples Brand remanufactured cartridge would work. My printer recognizes as not HP and will not accept it. Very dissappointed.
This review is for Staples Remanufactured Black High Yield Ink Cartridge Replacement for HP 902XL (TRT6M14AN/STT6M14AN)
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Response from Staples :
Dear Theresa M Thank you for your feedback. We are sorry to hear you are not fully satisfied with your Staples Remanufactured BRAND 902XL cartridge. This could be related to a firmware update pushed by HP to your printer. If that is the case we would be happy to replace the cartridge with inkjets that are compatible with your printer. Please email us at [email protected] or contact our customer support team at 866.734.6548 ext. 2469 so we can better assist you. Thank you!
June 9, 2025
Jeremy C.
Verified Buyer
Reviewed at:
Staples Business
Posted May 6, 2025
Did Not Work
This ink was not compatible with my printer as advertised. Printer would not read.
This review is for Staples Remanufactured Black High Yield Ink Cartridge Replacement for HP 902XL (TRT6M14AN/STT6M14AN)
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Response from Staples :
Dear Jeremy C Thank you for your feedback. We are sorry to hear you are not fully satisfied with your HP 902XL BRAND remanufactured cartridge. This could be related to a firmware update pushed by HP to your printer. If that is the case we would be happy to replace the cartridge with inkjets that are compatible with your printer. Please email us at [email protected] or contact our customer support team at 866.734.6548 ext. 2469 so we can better assist you. Thank you!
June 10, 2025
DEBORAH S.
Verified Buyer
Reviewed at:
Staples Business
Posted Apr 20, 2025
this did not work in my HP printer
it said it was recommended by my company but it does not work in the HP printer
This review is for Staples Remanufactured Black High Yield Ink Cartridge Replacement for HP 902XL (TRT6M14AN/STT6M14AN)
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Response from Staples :
Dear Deborah S Thank you for your feedback. We are sorry to hear you are not fully satisfied with your HP 902XL BRAND remanufactured cartridge. This could be related to a firmware update pushed by HP to your printer. If that is the case we would be happy to replace the cartridge with inkjets that are compatible with your printer. Please email us at [email protected] or contact our customer support team at 866.734.6548 ext. 2469 so we can better assist you. Thank you!
June 10, 2025
Harry D.
Posted Feb 14, 2025
Doesn’t Work in HP Printers
I should have heeded the other reviews. When installed I got the following warning: “The indicated cartridges have been blocked by the printer firmware because they contain a non-HP chip. This printer is intended to work only with HP cartridges.”
This review is for Staples Remanufactured Black High Yield Ink Cartridge Replacement for HP 902XL (TRT6M14AN/STT6M14AN)
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Response from Staples :
Dear Harold D Thank you for your feedback. We are sorry to hear you are not fully satisfied with your HP 902XL BRAND remanufactured cartridge. This could be related to a firmware update pushed by HP to your printer. If that is the case we would be happy to replace the cartridge with inkjets that are compatible with your printer. Please email us at [email protected] or contact our customer support team at 866.734.6548 ext. 2469 so we can better assist you. Thank you!
June 9, 2025
LISA G.
Verified Buyer
Reviewed at:
Staples Business
Posted Jan 24, 2025
Doesn’t work in HP
Got an error message that the microchip was not HP compatible
This review is for Staples Remanufactured Black High Yield Ink Cartridge Replacement for HP 902XL (TRT6M14AN/STT6M14AN)
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Response from Staples :
Dear Lisa G Thank you for your feedback. We are sorry to hear you are not fully satisfied with your HP 902XL BRAND remanufactured cartridge. This could be related to a firmware update pushed by HP to your printer. If that is the case we would be happy to replace the cartridge with inkjets that are compatible with your printer. Please email us at [email protected] or contact our customer support team at 866.734.6548 ext. 2469 so we can better assist you. Thank you!
June 9, 2025
JAN K.
Verified Buyer
Reviewed at:
Staples Business
Posted Nov 26, 2024
No go with HP 6978 printer
Even after removing all firmware updates I was not able to use the remanufactured ink cartridges. No compatible chip.
This review is for Staples Remanufactured Black High Yield Ink Cartridge Replacement for HP 902XL (TRT6M14AN/STT6M14AN)
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Deborah H.
Posted Oct 18, 2024
Non HP Cartriges
Can't print with these STT0A39AN 4Pack on my HP printer 6958. Can't call IT serves because it is on a Saturday. Seams like this is a known issue and Staples releases a generic response. I would give a zero stars if I could.
This review is for Staples Remanufactured Black High Yield and Color Standard Yield Ink Cartridge Replacement for HP 902XL/902 (STT0A39AN), 4/Pack
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ASHA M.
Verified Buyer
Posted Aug 23, 2024
Staples cartridge
It did not work in my printer. I had to return it back. I am not sure if I can still buy same cartridge and make it work in my printer It had some technical issues
This review is for Staples Remanufactured Black High Yield Ink Cartridge Replacement for HP 902XL (TRT6M14AN/STT6M14AN)
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JOANN B.
Verified Buyer
Posted Aug 6, 2024
deceiving
Looks and reads like it will work in the printer but it does not because not an HP product.
This review is for Staples Remanufactured Cyan/Magenta/Yellow Standard Yield Ink Cartridge Replacement for HP 902 (TRT0A38AN/STT0A38AN3PK), 3/Pack
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MICHELLE P.
Reviewed at:
Staples Business
Posted Jul 24, 2024
Would not work with HP printer
Product would not work with my HP printer because the chip is not HP compatible.
This review is for Staples Remanufactured Black High Yield Ink Cartridge Replacement for HP 902XL (TRT6M14AN/STT6M14AN)
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JULIO G.
Verified Buyer
Reviewed at:
Staples Business
Posted Jul 15, 2024
Horrible
Did not work. As soon as I put them in (I also bought the Magenta) I got a firmware error that I was using unauthorized cartridges. BIG WASTE OF MONEY DON'T TRY IT. Just bite the bullet and buy OEM.
This review is for Staples Remanufactured Black High Yield Ink Cartridge Replacement for HP 902XL (TRT6M14AN/STT6M14AN)
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SHERRY M.
Verified Buyer
Posted Jul 1, 2024
Staples Remanufactured Ink cartridge
I just replaced empty HP cartridges with these Staples cartridges. The printer refuses to print without genuine HP cartirdges. What do I do?
This review is for Staples Remanufactured Black High Yield and Color Standard Yield Ink Cartridge Replacement for HP 902XL/902 (STT0A39AN), 4/Pack
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KARL H.
Verified Buyer
Posted Jun 20, 2024
Very Poor
Firmware blocking does not have chips but requires them.
This review is for Staples Remanufactured Yellow Standard Yield Ink Cartridge Replacement for HP 902 (TRT6L94AN)
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DONNA G.
Verified Buyer
Reviewed at:
Staples Business
Posted Jun 17, 2024
Not usable with HP 6978 printer
In spite of removing all firmware updates I was not able to use the remanufactured ink cartridges.
This review is for Staples Remanufactured Black High Yield Ink Cartridge Replacement for HP 902XL (TRT6M14AN/STT6M14AN)
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MARGARET W.
Posted Jun 10, 2024
Not a lower rating available
The first cartridge I opened spilled ink all inside my printer. When I took it out of the printer it leaked on my floor hands and everything near. Do I want a replacement NO NO NO NO NO!
This review is for Staples Remanufactured Black High Yield Ink Cartridge Replacement for HP 902XL (TRT6M14AN/STT6M14AN)
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DAVID P.
Posted May 23, 2024
Ink everywhere printer rejecting
The indicated cartridges have been blocked by the printer firmware because they contain a non-HP chip. This printer is intended to work only with new or reused cartridges that have a new or reused HP chip. Replace the indicated cartridges to continue printing. For more information go to www.hp.com/learn/ds Ink on both hands floor pants two paper towels. Return in p...
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This review is for Staples Remanufactured Black High Yield Ink Cartridge Replacement for HP 902XL (TRT6M14AN/STT6M14AN)
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