Customer Reviews for Staples Remanufactured Black High Yield Ink Cartridge Replacement for HP 902XL (TRT6M14AN/STT6M14AN)
Item # : 24307157
Model # : STT6M14AN
Handle multiple printing tasks with this Staples remanufactured HP 902XL black ink cartridge.
- Yields up to 825 pages per high yield cartridge
- High yield cartridges save you money and time compared to buying a standard cartridge
- Contains one black high yield cartridge
Price is $40.99
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Over 30
218 reviews
Most helpful positive review
Posted Oct 15, 2020
Tru Red Ink
Works quite well and half the price of the ridiculously priced HP. Ink.
VS
Most helpful critical review
Posted Nov 4, 2019
Ink Cartridge Woudn't register
I just changed over my ink cartridge for my HP officejet pro 6970 and my printer wont register the cartridge. I have been using HP brand but thought that I would switch to save a little money. I will have to repurchase with the HP version.
Harry D.
Posted Feb 15, 2025
Doesn’t Work in HP Printers
I should have heeded the other reviews. When installed, I got the following warning: “The indicated cartridges have been blocked by the printer firmware because they contain a non-HP chip. This printer is intended to work only with HP cartridges.”
0up votes 0
0down votes 0
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LISA G.
Verified Buyer
Reviewed at:
Staples Advantage
Posted Jan 25, 2025
Doesn’t work in HP
Got an error message that the microchip was not HP compatible
0up votes 0
1down votes 1
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JAN K.
Verified Buyer
Reviewed at:
Staples Advantage
Posted Nov 27, 2024
No go with HP 6978 printer
Even after removing all firmware updates, I was not able to use the remanufactured ink cartridges. No compatible chip.
0up votes 0
1down votes 1
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Staples Customer
Verified Buyer
Posted Aug 24, 2024
Staples cartridge
It did not work in my printer.
I had to return it back.
I am not sure if I can still buy same cartridge and make it work in my printer
It had some technical issues
I had to return it back.
I am not sure if I can still buy same cartridge and make it work in my printer
It had some technical issues
1up votes 1
1down votes 1
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DONNA G.
Verified Buyer
Reviewed at:
Staples Advantage
Posted Jun 18, 2024
Not usable with HP 6978 printer
In spite of removing all firmware updates, I was not able to use the remanufactured ink cartridges.
3up votes 3
1down votes 1
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Staples Customer
Posted Jun 11, 2024
Not a lower rating available
The first cartridge I opened spilled ink all inside my printer. When I took it out of the printer, it leaked on my floor, hands and everything near. Do I want a replacement, NO NO NO NO NO!
3up votes 3
1down votes 1
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Staples Customer
Posted May 24, 2024
Ink everywhere, printer rejecting
The indicated cartridges have been blocked by the printer firmware because they contain a non-HP chip. This printer is intended to work only with new or reused cartridges that have a new or reused HP chip. Replace the indicated cartridges to continue printing. For more information, go to www.hp.com/learn/ds
Ink on both hands, floor, pants, two paper towels. Return in ...
Ink on both hands, floor, pants, two paper towels. Return in ...
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4up votes 4
1down votes 1
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MR
Verified Buyer
Reviewed at:
Staples Advantage
Posted May 16, 2024
Not good
It is advertised as able to work with and as HP cartridge. Not true. The printer does not recognize it and work. And it leaked all over. Not happy.
4up votes 4
1down votes 1
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MICHELLE G.
Verified Buyer
Reviewed at:
Staples Advantage
Posted Apr 25, 2024
Doesnt work
It doesn't work in my HP printer
2up votes 2
1down votes 1
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KEITH S.
Verified Buyer
Reviewed at:
Staples Advantage
Posted Dec 11, 2023
Did not work out
This product did not work. The chip did not read in the HP OfficeJet Pro 6978.
2up votes 2
1down votes 1
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Response from Staples :
Dear Keith We truly apologize you are experiencing issues. This sounds like a firmware related issue due to your printer forcing a firmware update. Please visit our Cartridge Support site: www.cartridge-support.com for troubleshooting help or call our support team at 1-877-228-3128 and we can assist you in resolving any issue you are experiencing with the product. Thank you!
Cindy, December 21, 2023
Response from Staples :
Dear Keith We truly apologize you are experiencing issues. This sounds like a firmware related issue due to your printer forcing a firmware update. Please visit our Cartridge Support site: www.cartridge-support.com for troubleshooting help or call our support team at 1-877-228-3128 and we can assist you in resolving any issue you are experiencing with the product. Thank you!
Cindy, December 29, 2023
Staples Customer
Verified Buyer
Posted Nov 8, 2023
This product is not compatible with our HP desktop printer.
2up votes 2
1down votes 1
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Response from Staples :
Dear Karen We truly regret hearing you are having issues installing your Staples HP 902XL replacement Ink cartridge. Please visit our Cartridge Support site: www.cartridge-support.com for troubleshooting help or call our support team at 1-877-228-3128 and we can assist you in resolving this issue for you. Thank you
Cindy, November 8, 2023
Staples Customer
Verified Buyer
Posted Oct 31, 2023
Did not work. My HP printer blocked me from using it.
2up votes 2
0down votes 0
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Response from Staples :
Dear Annie We truly apologize you are experiencing issues. This sounds like a firmware related issue due to your printer forcing a firmware update. Please visit our Cartridge Support site: www.cartridge-support.com for troubleshooting help or call our support team at 1-877-228-3128 and we can assist you in resolving any issue you are experiencing with the product. Thank you!
Linda H., November 1, 2023
Staples Customer
Verified Buyer
Posted Sep 7, 2023
Printer won't work with this INK.
0up votes 0
0down votes 0
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Response from Staples :
Dear Esthela We truly apologize you are experiencing issues. This sounds like a firmware related issue due to your printer forcing a firmware update. Please visit our Cartridge Support site: www.cartridge-support.com for troubleshooting help or call our support team at 1-877-228-3128 and we can assist you in resolving any issue you are experiencing with the product. Thank you!
Cindy, November 3, 2023
Terry Y.
Verified Buyer
Reviewed at:
Staples Advantage
Posted May 31, 2023
Remanufactured Ink Cartrides
The cartridge that we uses was of poor quality. Leaves gap in the printed of characters
0up votes 0
0down votes 0
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Response from Staples :
Dear Terry We are so sorry you had this issue with our Staples HP 902XL replacement ink cartridge. Please reach out to our support team at 1-877-228-3128 so that we can assist you in resolving and make thing right with you. Thank you
Linda H., June 8, 2023
Response from Staples :
Dear Terry We truly regret hearing that you had issues with your Staples HP 902XL replacement cartridge. Please call our support team at 1-877-228-3128 and they will assist in resolving any issue you are experiencing with this product. Thank you
Linda H., June 1, 2023
Lindsay S.
Posted May 26, 2023
Non HP chip. Will not work in printer!
4up votes 4
0down votes 0
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Staples Customer
Posted May 18, 2023
dont buy. won't work
dont buy. won't work
1up votes 1
0down votes 0
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CAROLYN W.
Verified Buyer
Reviewed at:
Staples Advantage
Posted May 9, 2023
Remanufactured HP902XL
The cartridge is remanufactured, and I cannot get it to work at all, even after restarting the printer several times.
1up votes 1
0down votes 0
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Response from Staples :
We are so sorry you had this issue with our Staples HP 902XL replacement cartridge. Please reach out to our support team at 1-877-228-3128 so that we can assist you in resolving and make thing right with you. Thank you
Linda H., May 19, 2023
Response from Staples :
Dear Carolyn We truly regret hearing that you had issues with your Staples HP 902XL replacement cartridge. Please call our support team at 1-877-228-3128 and they will assist in resolving any issue you are experiencing with this product. Thank you
Linda H., May 9, 2023
KATHLEEN G.
Verified Buyer
Reviewed at:
Staples Advantage
Posted Mar 26, 2023
Will not work!
This is not an HP approved item and despite the fact they give you instructions on how to make it work with your printer....it doesn't.
1up votes 1
0down votes 0
Report
Response from Staples :
We truly apologize you are experiencing issues. This sounds like a firmware related issue due to your printer forcing a firmware update. Please visit our Cartridge Support site: www.cartridge-support.com for troubleshooting help or call our support team at 1-877-228-3128 and we can assist you in resolving any issue you are experiencing with the product. Thank you!
Cindy, November 3, 2023
Staples Customer
Verified Buyer
Posted Mar 13, 2023
HP Printer Ink
Haven’t used it yet … hope it works ok.
0up votes 0
2down votes 2
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Product Review
Verified Buyer
Reviewed at:
Staples Advantage
Posted Mar 6, 2023
Product did not perform well Ink but not printing
1up votes 1
0down votes 0
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