Customer Reviews for TRU RED™ Mailmate 12-Sheet Micro-Cut Shredder (TR-NMC12M9A)
Item # : 24311723
Model # : TR-NMC12M9A
TRU RED™ 12-sheet micro-cut shredder reduces a standard letter sheet to up to 1200 particles.
- The Micro-cut takes your data down to 4mm x 12mm particles (up to 1200 per letter size sheet)
- Provides complete shredding for: CDs, credit cards, staples, paper, and DVDs
Price is $92.49
1-hr pickup
See alternate delivery items
This item will be discontinued soon. A suggested replacement is available.
See what our experts suggest
1606 reviews






Most helpful positive review
Posted Jan 25, 2022
Solid, Simple, Small Shredder
Perfect for light, home use. Small size fits anywhere. Smaller container than most, but I'm not shredding everyday. Micro-Cuts like more expensive shredders. Easy to empty. Has a solid, simple feel. Don't forget to pick up some oil and apply once a month so your shredder will last longer.
VS
Most helpful critical review
Posted Aug 3, 2020
Paper shredder broke twice
Bought one and it jammed despite feeding it less than the max allowed page count. Returned it. Second shredder/same model did the same thing again and I was forced to fold the paper sheets so that they would fit into the shredder and not get stuck on the broken blades. Returned that one and have just unboxed unit #3.
All of the above took place within 7 days.
All of the above took place within 7 days.
Staples Customer
Verified Buyer
Posted Sep 19, 2024
Love this shredder
It runs quietly, empties easily, and at closeout the price was right!
0up votes 0
0down votes 0
Report
Staples Customer
Verified Buyer
Posted Sep 12, 2024
My $37.00 old mat is thicker then this $85.00 mat
3up votes 3
0down votes 0
Report
M. C.
Verified Buyer
Posted Sep 11, 2024
Low quality
In the first month of use, a bit of plastic fell off the teeth, leaving a gap. Something like that shouldn't happen after a few weeks of use.
0up votes 0
0down votes 0
Report
PATTI W.
Verified Buyer
Posted Sep 6, 2024
Hope Exists for Longevity
I had an earlier version of this shredder (from 2011) that just died. I ordered the most similar version and am hoping it will also last 12 years! So far, it's working perfectly!
0up votes 0
0down votes 0
Report
Staples Customer
Verified Buyer
Posted Aug 26, 2024
Shredder
Have not tried just delivered last week
Hope as good as previous model know quieter
Hope as good as previous model know quieter
0up votes 0
0down votes 0
Report
Staples Customer
Verified Buyer
Posted Aug 25, 2024
New Micro Cut shredder
I had two Mailmate shredders before and used them often, however when they stopped working, I needed new ones. I am extremely pleased with my two new Micro Cut Mailmate shredders! They cut everything into tiny 1/4" squares, and NOTHING can be read or copied. They are terrific!!!
0up votes 0
0down votes 0
Report
LAVENDER G.
Verified Buyer
Reviewed at:
Staples Advantage
Posted Aug 14, 2024
Save space and very effective
I love this little guy so far. Gets the job done and looks just like a gadget
0up votes 0
0down votes 0
Report
Staples Customer
Verified Buyer
Posted Aug 6, 2024
Great Product and great service
This shredder is small and works great! The manager at the Seal Beach Staples went above and beyond helping me. She is an amazing representative for the Staples brand!
0up votes 0
0down votes 0
Report
Staples Customer
Verified Buyer
Posted Aug 1, 2024
Bestest little Shredder
Just replaced an 8 sheet Tru Red Shredder that worked very well for a number of years with a 12 sheet Tru Red Shredder that is working very well and much quieter (yeah). This seems to be just as hard working a shredder and I look forward to many years of shredding. Thank you Staples!
0up votes 0
0down votes 0
Report
Staples Customer
Verified Buyer
Posted Jul 23, 2024
Compact & powerful
Love the neat compact size for my small apartment, & works great! :))
0up votes 0
0down votes 0
Report
Staples Customer
Verified Buyer
Posted Jul 20, 2024
hard to use
I bought this shredder because of it's compact size and micro shredding feature but it was very difficult to feed paper into it, especially smaller pieces of paper. Also the shredder head is not removable if needed to clear a jam. I returned it and will shop on.
2up votes 2
0down votes 0
Report
PROPERTY M.
Verified Buyer
Reviewed at:
Staples Advantage
Posted Jul 17, 2024
works great the size is perfect
0up votes 0
0down votes 0
Report
Staples Customer
Verified Buyer
Posted Jul 15, 2024
Paper Shedder
The best so quit I really like it.
0up votes 0
0down votes 0
Report
Staples Customer
Verified Buyer
Posted Jul 9, 2024
Where is the rest of my order
Would be nice if you would send me the rest of my order. The oil for this machine is needed
0up votes 0
0down votes 0
Report
Staples Customer
Verified Buyer
Posted Jul 9, 2024
Glad I bought it
Works smoothly. Quiet Very happy so far
0up votes 0
0down votes 0
Report
Staples Customer
Verified Buyer
Posted Jul 1, 2024
Works
I've only used once do far, but seems to work as described. Nice and compacted. I do not need to worry about someone piecing these pieces together.
1up votes 1
0down votes 0
Report
Staples Customer
Verified Buyer
Posted Jul 1, 2024
Great small shredder
This is a great product for the price, but you need to order it on line. Big difference in price! In store it sells for $109 but on line it was $69.95. My delivery was free and it was delivered in 2 days. Simple set up and easy to use. Great for home use and small shredding jobs.
0up votes 0
0down votes 0
Report
Staples Customer
Verified Buyer
Posted Jul 1, 2024
Compact and quiet
This paper shredder fits a small space and is quiet. Easily shreds 8 sheets of paper at a time. Recommended for small space
0up votes 0
0down votes 0
Report
Staples Customer
Verified Buyer
Posted Jun 29, 2024
Compact shredder
Excellent size , fast ,efficient and easy to thread
0up votes 0
0down votes 0
Report
Staples Customer
Verified Buyer
Posted Jun 27, 2024
Great shredder for basic home use
This is my second mail mate shredder. My first one lasted over 10 years and was excellent.
This new style is modern looking and I expect another 10 years of service.
Just remember to not over fill or you will have problems. Empty frequently and run oiled sheets thru shredder to keep it running smoothly
This new style is modern looking and I expect another 10 years of service.
Just remember to not over fill or you will have problems. Empty frequently and run oiled sheets thru shredder to keep it running smoothly
2up votes 2
0down votes 0
Report