Customer Reviews for Epson FastFoto FF-680W High-Speed Wireless Desktop Photo Scanner (B11B237201)
Item # : 24354286
Model # : 9472376
Preserve what’s priceless with the World’s Fastest Personal Photo Scanner
- World’s Fastest Personal Photo Scanner — scan thousands of photos as fast as 1 photo per second at 300 dpi; batch-scan up to 36 photos at a time
- Preserve Your Priceless Photos — restore, organize, protect and share photos; scan Polaroid photos, panoramas, postcards and photos up to 8" x 10"
Price is $529.99, Regular price was $629.99, You save 15%
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545 reviews
Most helpful positive review
Posted Mar 25, 2025
All okay
Working very well. As expected.
VS
Most helpful critical review
Posted Aug 11, 2025
Other scanners are less complicated
Too complicated, Cheap tray
J.E.
Verified Buyer
Posted Aug 27, 2025
Fast good quality pictures lousy connectivity
Works great and very fast. The scanned picture quality is excellent. My only issue is that I have not been able to connect the scanner with WiFi only via cable. The software detected my network but failed to connect. I can’t figure out how to fix this and the software is not very friendly.
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RD
Verified Buyer
Posted Aug 27, 2025
Great photo scanner but software needs improvement
The upside is this is very easy to set up and use. Scans photos quickly and can handle Polaroids large photos newpapers etc. Downside is the software UI needs updating especially the naming screen needs more options and flexibility in naming and file sorting.
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ML Ren
Verified Buyer
Reviewed at:
staples.ca
Posted Aug 11, 2025
Other scanners are less complicated
Too complicated, Cheap tray
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Ashleygrm
Reviewed at:
epson.com
Posted Jul 10, 2025
Does not work
If I could leave less than one star I would. This scanner is literally the worst in existence. I have to scan photos one by one and often it “jams” and I have to check my computer to see which photos scan, and if you use Microsoft, it will absolutely not show up in order. I have had to sort through thousands of photos when this scanner … you know, doesn’t scan. One by ...
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Response from Staples :
Hi Ashleygrm, thank you for sharing your experience. We strive to improve the performance and quality of our products and will forward your feedback to the relevant Epson department(s). Should you have questions or need assistance, the Epson Support Team would be happy to help. You can reach them at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Alissa A. – The Epson Team.
Alissa A., July 10, 2025
Victor Soto RIOS
Verified Buyer
Posted Jun 8, 2025
Wrong building delivery. '
Fedex delivered to wrong building. It had the correct address but fedex did a boo boo. Instead of 1491 they delivered to 1481. As they left I went to 1481 apt 103 and found my package I informed tenants there of mistake verified address tag and corrected the problem.
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Response from Staples :
Hi Victor we value your business and will be sure to pass your feedback along to our product teams. Best Joseph – The Epson Team.
Joseph, June 12, 2025
J.J.
Verified Buyer
Posted Mar 25, 2025
All okay
Working very well. As expected.
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Bear69
Reviewed at:
epson.com
Posted Feb 25, 2025
Good product -but it has issues.
Bought it this week and have already scanned over 100 pictures. Not bad but it does come with issues. First, if there is old tape or glue on the back of a picture, it jams. The back has to be scrapped clean and pristine. Secondly, it will not scan Polaroids. Too thick. An entire generation used Polaroid cameras so there are millions of those out there, fading and rott...
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Response from Staples :
Hi Bear69, thank you for sharing your experience. Epson takes into consideration all feedback to improve the performance and quality of our products. We will forward your feedback to the relevant Epson department, as we are always looking to make future Epson products better. Once again, thank you. Sincerely, Joseph – The Epson Team.
Joseph, February 28, 2025
WV Forensic Engineer
Reviewed at:
epson.com
Posted Feb 24, 2025
Great Scanner - Degraded Scanning Software Capabilities
I purchased the FF-680W to expand the capabilities of my forensic investigation and engineering practice, replacing an 8-yr old DS-560 (this was a workhorse). I needed improved photo scanning capabilities and the 680 aptly meets those demands. The file management abilities of "Document Management Pro" that came with the DS-560 spoiled me. I was able to have several c...
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Response from Staples :
Hi WV Forensic Engineer, we thank you for your feedback and apologize for the disappointing experience you’re having with your Epson FastFoto FF-680W. We’ll be sure to share the information with our product teams. If you have any other concerns about the product, we’d be happy to help. You can call Epson Support at (562) 276-4382 between 7 a.m. - 4 p.m. (PT), Monday - Friday. Sincerely, Joseph – The Epson Team
Joseph, February 28, 2025
DH24143
Reviewed at:
epson.com
Posted Feb 11, 2025
NOT a good photo scanner
Bought this unit Feb 2, 2025, it is fast and convenient BUT it is advertised as a photo scanner and it does that BUT the quality of the scan is very poor. I tried adjusting setting but could not get it to do a good job. Wish I had my $659.00 dollar back.
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Response from Staples :
Hi DH24143, thank you for sharing your experience. We strive to improve the performance and quality of our products and will forward your feedback to the relevant Epson department(s). Should you have questions or need assistance, the Epson Support Team would be happy to help. You can reach them at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.
Joseph, February 20, 2025
RCM1957
Reviewed at:
epson.com
Posted Jan 25, 2025
Happy With It So Far
After searching specifically for a photo scanner I decided on this Epson Scanner. The reviews were mostly positive and although it is expensive I am happy with the scanner. Setup was fairly easy with no issues. I have to say, a lot of what I am scanning are OLD photos and the automatic enhancement of the scanned image is nice. I would recommend this to my friends.
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Mad16
Reviewed at:
epson.com
Posted Jan 9, 2025
Loving it.
I got this as a gift from my late husband. I am enjoying using this machine to store all of my photographs and documents. I have had no problem using it with my MacBook Pro. I am wondering if there is a similar machine that would transfer 35 mm slides to my MacBook? That would be wonderful! Right now, I am enjoying this little gadget.
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Jackie
Verified Buyer
Reviewed at:
staples.ca
Posted Dec 15, 2024
Thumbs up & thank you to Epson for this fine technology.
The Epson FastFoto FF-680W exceeded my expectations with very easy software setup with my laptop. The correction feature is impressive, my photos look clearer and it corrects over and under exposures so that many of my treasured memories are now the best image they can be.
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RetiredCDR
Reviewed at:
epson.com
Posted Nov 26, 2024
Misleading on works with Mac
I bought this to use with my 2024 iMac, as the ad said it was Mac compatible, but I was shocked that in trying to download software it seems it could only be loaded on an iPad or iPhone. I had to borrow my son's iPad (which did NOT make him happy) in order to load the software and use it to scan photos. The scanner did handle various photos beautifully, but the ads fo...
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Response from Staples :
Hi RetiredCDR, we apologize that you are having issues with your scanner. Your Epson FF-680W has a one-year warranty and includes free technical support for the life of your product. Our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.
Joseph, December 2, 2024
Chris G
Verified Buyer
Reviewed at:
staples.ca
Posted Nov 6, 2024
Great high speed photo scanner!
Incredibly fast photo scanner and great overall scanner. I had originally purchased to digitize boxes of old pictures. They not only scan the front and back, but also optimize the picture removing red eye and making colour corrections and allow to keep the original and optimized versions.
The scanning mode for documents is easy to use and great quality. Overall thi...
The scanning mode for documents is easy to use and great quality. Overall thi...
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PCNuttall
Reviewed at:
epson.com
Posted Oct 15, 2024
Driver support is lagging behind
Did my analysis, read the reviews and then ordered this scanner so I could get started scanning all our old photos. Followed the instructions and when I selected my Mac OSX 15.x from the driver download page I was informed that Epson hasn’t finished the driver software that is compatible with the latest OSX. Now the scanner is sitting on my desk and I’m now checking the...
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Response from Staples :
Hi PCNuttall, thank you for sharing your experience. Epson takes into consideration all feedback to improve the performance and quality of our products. We will forward your feedback to the relevant Epson department, as we are always looking to make future Epson products better. You may reach our Epson Advanced Support Team directly at 1-800-241-5794 Monday through Friday from 7 a.m. to 4 p.m. (PT) Once again, thank you. Sincerely, Joseph – The Epson Team.
Joseph, October 21, 2024
GarrBur
Reviewed at:
epson.com
Posted Sep 9, 2024
Great scanner except for WiFi.
Received this scanner as a Christmas gift over a year ago. Works great as far as scanning photos and documents and receipts BUT i have had no luck connecting to the WiFi at home so i have to use the USB cable to connect to my computer. I'm not sure if its the scanner or my Mac Book Air that is the problem. Don't seem to be able to find any Epson software updates either....
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Response from Staples :
Hi GarrBur, we are sorry to hear you are having issues with your Epson scanner. Your FF-680W includes free technical telephone support for the life of your product. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.
Joseph, September 9, 2024
Barn
Reviewed at:
epson.com
Posted Aug 24, 2024
Great product
Absolutely love it! So fast and easy!
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KathyGee
Reviewed at:
epson.com
Posted Jul 16, 2024
Great tool!
My husband and I bought this a few months ago to scan our family photo archives. We have some that had faded and b&w photos that looked muddy. Using it is easy and the photo images are nicely enhanced. I’ve just recommended it to my large extended family with the hope they’ll scan and post the photos they’ve been promising to send out!
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SCOTT A.
Verified Buyer
Posted Jun 26, 2024
Excellent All-Around Scanner
From documents to thick cards to photos this is the best all-around scanner I've ever had. Fast accurate and high resolution. Makes old photos look better than the original.
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Time to Digitize is Now
Reviewed at:
epson.com
Posted Apr 14, 2024
Awesome Scanner
I just got my Epson FastFoto Scanner yesterday & I couldn't wait to use it. The install was super easy. I used it for the first time today and it is awesome! Super fast and easy to organize your photos onto your computer. I can't wait to continue with my big project of scanning my thousands of pictures i have accumulated over the last 50 years for the future enj...
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