Customer Reviews for Eureka PowerSpeed Upright Vacuum, Bagless, Indigo Blue (NEU188)
Item # : 24356567
Model # : NEU188
- Powerful Suction for All Surfaces: Equipped with upgraded cyclone technology for carpets, rugs, and hardwood floors.
- Lightweight & Versatile Design: Weighs only 10 lbs. with 5 height settings for multi-surface cleaning ease.
Price is $124.99
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74 reviews
Most helpful positive review
Posted Jul 9, 2025
Best machine ever
Great product recommended for an office
VS
Most helpful critical review
Posted Aug 26, 2023
Not a good product
Purchased this vaccine a few month ago I have since put it in the garage and replaced it this vacuum clogs easily and dose not pick up anything very disappointing I purchased a Bis'sle which so far works far better sorry your product failed to impress me at any point.
Katherine
Reviewed at:
Quill
Posted Jul 9, 2025
Best machine ever
Great product recommended for an office
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LAUREN D.
Reviewed at:
Staples Business
Posted May 29, 2025
It seems to be doing the job!
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LISSETTE G.
Reviewed at:
Staples Business
Posted Mar 25, 2025
Lightweight very userfriendly and suction is very powerful!
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D.P.
Reviewed at:
Quill
Posted Jan 22, 2025
Eureka PowerSpeed Upright Vac
surprisingly very light easy to use and great pick op suction.
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R.S.
Reviewed at:
Quill
Posted Jan 3, 2025
This vacuum cleaner is actually really good. Light weight and easy to use. I would recommend buying this to anyone. Easy to clean the filter and store.
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R.S.
Reviewed at:
Quill
Posted Jan 3, 2025
This vacuum cleaner is actually really good. Light weight and easy to use. I would recommend buying this to anyone. Easy to clean the filter and store.
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Bee
Reviewed at:
Eureka
Posted Dec 6, 2023
i do not think i will
i bought this a year ago and it already messed up. its not picking up anything anymore. i opened up the bottom to clean out the brush and noticed the belt was ripped. i do not know how that happened but i feel like thats pretty soon for something like that to happen.
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Response from Staples :
Hello Bee. Thank you for posting your review on our Eureka PowerSpeed Upright Vacuum Cleaner. We are sorry to hear the unit is no longer operable due to the broken belt. For additional guidelines and handling concerns, please contact us at [email protected] Customer Support (BBB A+ Accredited Business)
eurekapwr, December 12, 2023
Ron
Reviewed at:
Eureka
Posted Sep 24, 2023
Good suction, too good!
Suction on this vacuum is awesome but it is so strong that it sucks up our thinner carpets. We have a large oriental rug and this vacuum works well on it. Our problem is that we have several thinner runners and the vacuum sucks them into the mechanism, clogging the brush. Our runners are in the process of being destroyed by this vacuum. I called customer service about t...
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Response from Staples :
Hello, Ron. Thank you for reviewing the Eureka PowerSpeed Vacuum. We are happy to hear that you are satisfied with your purchase. Eureka Customer Care. (BBB A+ Accredited Business)
eurekapwr, September 30, 2023
Craig Parker
Reviewed at:
Eureka
Posted Aug 26, 2023
Not a good product
Purchased this vaccine a few month ago I have since put it in the garage and replaced it this vacuum clogs easily and dose not pick up anything very disappointing I purchased a Bis'sle which so far works far better sorry your product failed to impress me at any point.
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Response from Staples :
Hello, Craig Parker. Thank you for reviewing the Eureka PowerSpeed Vacuum HDUE2CR. We are sorry to hear that you are less than satisfied with your vacuum. For any questions or concerns, please reach out to us at [email protected] and reference case number 111927075. Eureka Customer Care. (BBB A+ Accredited Business)
eurekapwr, August 31, 2023
Pearl
Reviewed at:
Eureka
Posted Aug 12, 2023
Buyer beware
This vacuum is awful! There is very little suction and it certainly cannot pick up pet hair.It worked maybe 3 times, but never on pet hair. I have completely cleaned the hoses, filters, dump bin, brush, etc and all it does is scare the cat when I go to turn it on. Keep shopping.
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Response from Staples :
Hello, Pearl. Thank you for reviewing the Eureka PowerSpeed Vacuum NEU188A. We are sorry to hear that you are less than satisfied with your vacuum's performance. We would like to help you with this, please reach out to us at [email protected] and reference case number 111911898. Eureka Customer Care. (BBB A+ Accredited Business)
eurekapwr, August 17, 2023
Buffy
Reviewed at:
Eureka
Posted Jun 15, 2023
I would not purchase this item again!
This vacuum repeatedly gets clogged at the suction port.Very difficult to clear that port. Very disappointed with this vacuum! Dislike needing to repeatedly change the type of floor that is being cleaned by rotation of the hand switch.
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Response from Staples :
Hello, Buffy. Thank you for reviewing the Eureka PowerSpeed Vacuum NEU180. We are sorry to hear that you are less than satisfied with your vacuum's performance. For any questions or concers, please reach out to us at [email protected] and reference case number 111829835. Eureka Customer Care. (BBB A+ Accredited Business)
eurekapwr, June 20, 2023
Joe
Reviewed at:
Eureka
Posted Apr 18, 2023
Clogs and loses power
I initially loved this. However, debris has to travel through the entire hose in order to get to the canister (even when just vacuuming the floor). Because of this, animal hair and debris gets stuck in all the narrow turns and corners, inevitably causing a clog before even getting to the canister. After a year, mine has only a quarter of the suction power it used to whe...
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Response from Staples :
Hello, Joe. Thank you for reviewing the Eureka PowerSpeed Vacuum HDUE2CR. We are sorry to hear about your experience with your vacuum. We would like to help you with this, please contact us at [email protected] and reference case number 111773455. Eureka Customer Care. (BBB A+ Accredited Business)
eurekapwr, April 27, 2023
Nancy
Reviewed at:
Eureka
Posted Apr 14, 2023
I love this vacuum!!!
I am so happy I found this vacuum. All the vacuums I looked at swivel/rotate. This one doesn't. I have pain in my hands and wrists and with a swivel vacuum it makes it so much worse. Eureka, please continue to make a vacuum that doesn't swivel!! I have a dog who drops a lot of hair and this works great!! With the light, I was able to see a lot of hair under the dining t...
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Response from Staples :
Hello, Nancy. Thank you for reviewing the Eureka PowerSpeed Vacuum HDUE2CR. We are happy to hear that you are satisfied with your purchase. Eureka Customer Care. (BBB A+ Accredited Business)
eurekapwr, April 20, 2023
Jen
Reviewed at:
Eureka
Posted Apr 3, 2023
Buy it!!! You won't be disappointed
This vacuum rocked!! Am buying another one exactly like it!! Had a dog and my daughters dogs always over visiting and so glad I can get another one!! Thanks eureka . Lasted year and years
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Response from Staples :
Hello, Jen. Thank you for reviewing the Eureka PowerSpeed Vacuum NEU180. We are happy to hear that you are satisfied with your purchase. Eureka Customer Care. (BBB A+ Accredited Business)
eurekapwr, April 5, 2023
Jan G.
Reviewed at:
Eureka
Posted Feb 23, 2023
Very disappointed
I've only had this vacuum for a few months (long enough that I can't return it to the store where it was purchased, unfortunately). It is mediocre at picking stuff up from a carpet. It will barely pick things up from my hardwood floor. The hose is useless, there is not enough suction to pick up anything. I've removed the hose and given it a thorough cleaning to make sur...
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Response from Staples :
Hello, Jan G. Thank you for reviewing the Eureka PowerSpeed Vacuum NEU180. We are sorry to hear that you are less than satisfied with your vacuum's performance. We would like to help you with this, please contact us at [email protected] and reference case number 111732357. Eureka Customer Care. (BBB A+ Accredited Business)
eurekapwr, February 28, 2023
Lisa
Reviewed at:
Eureka
Posted Feb 20, 2023
I would not consider this purchase
Vacuum puts dirt back into the carpet. The dirt collects in the other compartments and not in the dust cup
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Response from Staples :
Hello, Lisa. Thank you for reviewing the Eureka PowerSpeed Vacuum NEU180. We are sorry to hear about your experience with your vacuum. We would like to help you with this, please contact us at [email protected] and reference case number 111730828. Eureka Customer Care. (BBB A+ Accredited Business)
eurekapwr, February 25, 2023
Josh
Reviewed at:
Eureka
Posted Feb 12, 2023
Great performance but they cut corners
It'sa great vacuum. Works wonders on carpet, rewinding cord is a must, and the headlights come in handy. That being said, there's no handle release switch so you have to hold with foot and push the handle and it sounds like the entire thing is about to snap in half. It's also a little short for us tap people. The handle release was a big enough burden to me that I retur...
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Response from Staples :
Hello, Josh. Thank you for reviewing the Eureka PowerSpeed Vacuum HDUE2CR. We are sorry to hear that you were not entirely satisfied with your purchase. For questions or concerns, please contact us at [email protected] and reference case number 111725506. Eureka Customer Care. (BBB A+ Accredited Business)
eurekapwr, February 15, 2023
Redworm
Reviewed at:
Eureka
Posted Jan 15, 2023
Worst vacuum ever
This vacuum clogs. Nothing lines up so it throws dust everywhere. The hose has little to no suction. They don't give you a long enough attachment for the hose so you literally have to lift the vacuum up if you want to use the hose attachments on anything other than the floor. It's a waste of money!
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Response from Staples :
Hello, Redworm. Thank you for revieiwng the Eureka PowerSpeed Vacuum NEU188A. We are sorry to hear that your vacuum's performance did not exceed your expectations. We would like to help you with this, please contact us at [email protected] and reference case number 111708663. Eureka Customer Care. (BBB A+ Accredited Business)
eurekapwr, January 20, 2023
anne critter owner
Reviewed at:
Eureka
Posted Jan 12, 2023
i think i would look for another vacuum.
the problem is it has to many turns in it before the pet hair makes it to the canister. I get clogs in the hose and where the hair goes into the canister. I have to labs and 2 cats. otherwise it is ok
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Response from Staples :
Hello, anne critter owner. Thank you for reviewing the Eureka Power Speed Vacuum HDUE2CR. We are sorry to hear that your vacuum's performance did not exceed your expectations. For any questions or concerns, please contact us at [email protected] and reference case number 111707001. Eureka Customer Care. (BBB A+ Accredited Business)
eurekapwr, January 17, 2023
unhappy vacuum user
Reviewed at:
Eureka
Posted Nov 3, 2022
Not Happy With Sweeper
I received this sweeper for Christmas last year. I am a 70 year old woman and I would not buy this sweeper. Even though it is light weight, I can hardly push when vacuuming my large area rug in my living room. Also even though it says the hose is 7 ft, I find I can't seem to reach anything very high up. Also it doesn't have an extension to attach to it to reach somethin...
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Response from Staples :
Hello. Thank you for posting your review on the Eureka Power Speed. We're sorry to hear you are not completely satisfied with your purchase. We would like to help you with this, please contact us at [email protected] and reference case number 111657309. Eureka Customer Care. (BBB A+ Accredited Business)
eurekapwr, November 8, 2022