Customer Reviews for Staples Remanufactured Cyan Standard Yield Toner Cartridge Replacement for Dell (TRH5WFX/STH5WFX)
11 reviews
Most helpful positive review
Posted Feb 6, 2022
Works great and was delivered on time!
Works great and was delivered on time!
VS
Most helpful critical review
Posted Mar 4, 2024
Cyan
Would not seat in the printer. Tried several times the cartridge would not seat and stay in place.
DONALD L.
Posted Mar 4, 2024
Cyan
Would not seat in the printer. Tried several times the cartridge would not seat and stay in place.
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F.B.
Posted Mar 13, 2023
Cyan ink Cartridge
I got this and all is well.
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BETTY R.
Posted Feb 6, 2022
Works great and was delivered on time!
Works great and was delivered on time!
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Response from Staples :
Dear Betty Thank you so much for your review! We value our customer's feedback. If you ever have questions or issues feel free to contact our dedicated Tru Red™ ink and toner support team 1-877-228-3128.
February 7, 2022
EVA T.
Posted Nov 29, 2021
didn't work
The printer didn't accept the cartridge.
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Response from Staples :
Dear Eva Thank you for your feedback. We truly regret hearing that you're not completely satisfied with your new Tru Red Toner. Please reach out to our Tru Red Technical Support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product. We are here to help and ensure you are completely satisfied
December 1, 2021
CHARLES I.
Reviewed at:
Staples Business
Posted Sep 21, 2021
Didn't work well
The Tru Red cartridge made grinding sounds and I frequently had to remove and reinsert it while printing.
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C.R.
Posted Feb 17, 2021
Customer Service is great meaning friendly and attentive to customer needs.
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R.S.
Posted Feb 11, 2021
Got it and it was 1/4 way empty
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Response from Staples :
Dear Richard Thank you for your review we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
February 15, 2021
ANITA H.
Posted Oct 29, 2020
TRU RED Remanufactured
This product I fined is OK
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CATHERINE H.
Posted Oct 23, 2020
cyan 525
this time the cyan was full when i picked it up unlike the last time-was empty thanks for adjusting your policies
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K.C.
Posted Jun 18, 2020
cyan ink toner cartridge
I ordered my ink 5/26/20 received it by Friday 29th and installed it. June 17 my printer said I needed a new cyan ink cartridge. I removed it and shook it reinstalled it and it still didn't work. It was in my printer 3 weeks. Not a very good length of time. I am taking the latest cartridge back to Staples store.
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Response from Staples :
Thank you for your review we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
July 2, 2020
brians.pgh
Posted Mar 15, 2020
Very low volume ran out after less than 30 pages
I was excited to see Staples offer Dell laser printer compatible cartridges at a significantly lower cost than the Dell branded ones; however as usual you get what you pay for. After replacing an empty Dell cartridge with this one my printer's information screen showed Cyan's supply level at 100%. Less than a month and 30 pages later the printer says Cyan is empty a...
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Response from Staples :
Thank you for your review we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
March 24, 2020