Customer Reviews for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
Item # : 24388084
Model # : 3JB34AN#140
HP 962 Original HP Ink pack of XL black, cyan, yellow & magenta cartridges designed specifically for your HP printer.
- HP 962 cartridges work with: HP OfficeJet 9012e, HP OfficeJet Pro 9010, 9010e, 9014e, 9015, 9015e, 9016, 9018, 9018e, 9019, 9019e, 9020, 9020e, 9022e, 9025, 9025e, 9028e.
- Cartridge Yield (approx.): 1,000 Black, 700 Cyan, 700 Magenta, 700 Yellow pages.
- Color: Black, Cyan, Magenta, Yellow
Price is $154.89
Unit of measure 4/Pack
30-min pickup
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3980 reviews








Most helpful positive review
Posted Sep 23, 2021
Good ink
Right product. Ink is too high priced.
VS
Most helpful critical review
Posted Jan 24, 2022
Ink too expensive
Ink was probably good but as with anything its over 100 dollars
Staples Customer
Verified Buyer
Reviewed at:
Quill
Posted Aug 11, 2025
Black Ink Cartdridge problem
I replaced the current ink in my printer which is from ( Smart Ink )
with the HP 962 XL, and the 962 cyan, Magenta,Yellow
When I printed my XL Spread sheet reports I noticed a vertical line that throught out the spreac sheet that was blank. This was a problem because there were numbers that didn't print in those blanck spaces that I needed.
At first it puzzled me ...
with the HP 962 XL, and the 962 cyan, Magenta,Yellow
When I printed my XL Spread sheet reports I noticed a vertical line that throught out the spreac sheet that was blank. This was a problem because there were numbers that didn't print in those blanck spaces that I needed.
At first it puzzled me ...
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DEBBIE L.
Verified Buyer
Posted Aug 10, 2025
My size
This is my size and it is what i needed.
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ADRENE C.
Verified Buyer
Posted Aug 8, 2025
Ink
Easy to use and lasts long time
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MICHAEL B.
Verified Buyer
Posted Aug 6, 2025
Buy the 4 Pack
I like buying the 4 pack as the price is somewhat less than purchasing thr ink cartridges separately
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BUMPORENO
Verified Buyer
Posted Jul 29, 2025
962 XL HP Good price , shipped quickly
Good price , shipped quickly , had a coupon .
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Staples Customer
Posted Jul 28, 2025
Delivery
Throwing the product in the ditch does not qualify as “delivery.”
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Response from Staples :
Hi James, thanks for reaching out to Staples. I'm sorry to hear about the delivery issues that you experienced with this order. ^MS
Staples C., July 31, 2025
Staples Customer
Verified Buyer
Posted Jul 28, 2025
Printer Ink
Great
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Janice
Reviewed at:
Quill
Posted Jul 25, 2025
This is the wrong cartridge. I needed 952 instead of 962.
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Staples Customer
Verified Buyer
Posted Jul 24, 2025
Neva Printed
Excellent and very fast the delivery
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Staples Customer
Verified Buyer
Reviewed at:
Quill
Posted Jul 22, 2025
it hasn't been delivered yet.
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Erin M.
Reviewed at:
Staples Advantage
Posted Jul 19, 2025
Need receipt with total amount
My company forces us to use this for office supplies but the receipt is never accurate because it doesn’t include shipping. Concur has rejected my expense report twice now because the receipt isn’t accurate. Please provide the FULL AMOUNT in the receipts. This is a headache every time.
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JOY M.
Verified Buyer
Posted Jul 17, 2025
Price really went up since last time I bought. Service was ok
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REINA K.
Verified Buyer
Posted Jul 6, 2025
Affordable price
Glad I shopped around for a good deal. Staples had it!
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Staples Customer
Verified Buyer
Reviewed at:
Quill
Posted Jul 4, 2025
Thank you!
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Staples Customer
Verified Buyer
Posted Jun 30, 2025
The sales person was new and went out of her way to help me. She was the best I have encountered at this store.
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GARY L.
Verified Buyer
Posted Jun 25, 2025
They Work
The whole ink cartridge business is a money maker for these companies. You get a message that one is low, you change it, then it tells you another one is low and so on till you have changed them all. Plus cost has gone up a lot since printer was purchased. At least they work.
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Staples Customer
Verified Buyer
Posted Jun 25, 2025
Good Quality Ink
WAAAAAY TO EXPENSIVE! DOES NOT LAST LONG FOR THE MONEY YOU SPEND.
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ARSENIA M.
Verified Buyer
Posted Jun 24, 2025
Good product
Artived timely and safely!
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Roadkill in Ok
Verified Buyer
Posted Jun 18, 2025
HP InkJet Ink
i only buy genuine HP ink for my printer. i believe inferior brands are just that, "inferior" and this one works as intended.
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Staples Customer
Verified Buyer
Posted Jun 17, 2025
Ink package is fine. But I’m a bit disappointed that my Staples loyalty points didn’t go further.
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