Skip to main content
Skip to footer
Accessibility Commitment

Customer Reviews for HP 962XL Cyan High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA00AN#140)

4.4
4023 reviews
5 star
75%
4 star
10%
3 star
6%
2 star
3%
1 star
7%
Most helpful positive review
Posted Sep 23, 2021
Good ink
Right product. Ink is too high priced.
VS
Most helpful critical review
Posted Jan 24, 2022
Ink too expensive
Ink was probably good but as with anything its over 100 dollars
Most recent reviews
Isabelle StJ
Reviewed at:
HP Canada
Posted Oct 19, 2021
Long lasting?
Hope this refill lasts longer than original cartridge. One that came with printer seemed to be half empty.
0up votes 0
0down votes 0
Report
YugoD
Reviewed at:
hp.com
Posted Oct 9, 2021
not as good as it used to be
I am just really disappointed in the quality of the product.
0up votes 0
0down votes 0
Report
Staples Customer
Verified Buyer
Posted Oct 8, 2021
HP ink
Always a quality product
0up votes 0
0down votes 0
Report
Staples Customer
Verified Buyer
Posted Oct 6, 2021
Easy install
A bit too expensive
Need better price
0up votes 0
0down votes 0
Report
Staples Customer
Verified Buyer
Posted Sep 29, 2021
HP 962XL efficient & functional
Works perfectly with our printer. Meets our expectations; no problems of any sort.
0up votes 0
0down votes 0
Report
TNT 1
Reviewed at:
hp.com
Posted Sep 28, 2021
poor quality
ok for a few months then stopped working we have spent over 10 hours with tech support with no resolution and no new printer been a loyal customer my whole life but will no longer be buying anything hp
0up votes 0
0down votes 0
Report
Staples Customer
Verified Buyer
Posted Sep 22, 2021
HP Cartridges
Always a full supply on hand and pricing is good.
1up votes 1
0down votes 0
Report
Staples Customer
Verified Buyer
Posted Sep 20, 2021
Printer cartridges
Worked great & the lady was nice & helpful
1up votes 1
0down votes 0
Report
ED S.
Verified Buyer
Posted Sep 20, 2021
XL FOR THE LONG HAUL IN INK
This product excels when using HP printers. It lasts longer and performs perfectly.
1up votes 1
0down votes 0
Report
ladonna622
Reviewed at:
hp.com
Posted Sep 12, 2021
Ink
I wanted the XL Black and received Cyan. The color is great but I needed black.
0up votes 0
0down votes 0
Report
Maren
Reviewed at:
hp.com
Posted Aug 31, 2021
Excellent Ink..Cyan 962 XL
There are never any ink blotches during printing & my documents come out beautifully with this Cyan & all HP ink. That is, when the 11 month old HP Office Jet Pro Premium printer decides to print...which for the last 2 months has been NEVER. I must take screen shots in order to print now, & my new printer is not even 1 year old yet. Might get stuck with brand new ink as...
Read full review
0up votes 0
0down votes 0
Report
Staples Customer
Verified Buyer
Posted Jul 22, 2021
Inks for my computer printer
It works. It's correct for the printer and works beautifully.
0up votes 0
0down votes 0
Report
Staples Customer
Verified Buyer
Posted Jul 19, 2021
Ink
Ink helped me to print
0up votes 0
0down votes 0
Report
Staples Customer
Verified Buyer
Posted Jul 8, 2021
Why so expensive?
Given what the replacement cartridges cost, I've often wondered if it would be more economical to just buy a new printer with it's "starter" cartridges and call it a day. The sum total of the 3 cartridges I just bought was actually higher than what I paid for the printer in the beginning!
0up votes 0
0down votes 0
Report
Phyllis Adamson
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
hp.com
Posted May 25, 2021
HP Delivers
HP consistently has products in stock, and deliver immediately via Fed X.
0up votes 0
0down votes 0
Report
Anonymous2345
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
hp.com
Posted May 19, 2021
Long lasting
Easy to use. Pricey, but lasts through more prints.
0up votes 0
0down votes 0
Report
Staples Customer
Verified Buyer
Posted May 6, 2021
Works well but expensive.
Works well but expensive.
0up votes 0
0down votes 0
Report
Staples Customer
Verified Buyer
Posted Apr 30, 2021
Descriptive
Have not used it yet
0up votes 0
0down votes 0
Report
Staples Customer
Verified Buyer
Posted Apr 12, 2021
As expected
The ink is just as expected. What was off was the timing for delivery. It wasn't supposed to come until Monday, and I was out of town on Sunday, and when I got home, it was sitting there waiting for me. Thankfully it wasn't sowing or raining heavily.
0up votes 0
0down votes 0
Report
Staples Customer
Verified Buyer
Posted Apr 6, 2021
HP INK
Great HP Ink, but TOO EXPENSIVE.
0up votes 0
0down votes 0
Report