Customer Reviews for HP 962 Black Standard Yield Ink Cartridge, Prints Up to 1,000 Pages (3HZ99AN#140)
3099 reviews
Most helpful positive review
Posted Oct 23, 2025
Ink
Great color graphics with HP ink.
VS
Most helpful critical review
Posted Sep 13, 2025
Took 10 days just to get it shipped to me
ANN F.
Posted Apr 10, 2023
love HP ink
Would definitely get my ink from staples again.
This review is for HP 962 Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 3/Pack (3YP00AN#140)
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MELANIE M.
Posted Apr 9, 2023
Exhorbitant price
I was warned when I bought the HP Printer which overall is a good machine BUT the price of the ink is ridiculously high considering how a few hundred pages can be printed before ink replacement.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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SANDRA
Posted Apr 9, 2023
Excellent product!
Always meets my needs.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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PATRICIA K.
Posted Apr 6, 2023
962 XL Ink
Haven't used it since the new printer has yet to be delivered. We purchased the new printer on 3/27/23 and was told it would be delivered the end of the week or the next week. No contact from Staples or the carrier.
This review is for HP 962XL Black/Cyan/Magenta/Yellow High Yield Ink Cartridges, 5/Pack (6ZA57AN)
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JAMES V.
Posted Apr 5, 2023
Ink cartridge
As advertised and works great
This review is for HP 962XL Black High Yield Ink Cartridge, Prints Up to 2,000 Pages (3JA03AN#140)
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RickM
Posted Apr 4, 2023
HP962 Black Ink
It's an ink cartridge that works just like you guessed it an ink cartridge!
This review is for HP 962XL Black High Yield Ink Cartridge, Prints Up to 2,000 Pages (3JA03AN#140)
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GARETT F.
Posted Mar 31, 2023
So yea
Works perfectly very expensive and doesn’t last very long.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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WILLIAM B.
Posted Mar 27, 2023
Boycott HP
HP Printers come with firmware that block the use of 3 party printer cartridges forcing you to purchase their over-priced cartridges. I highly recommend choosing a company that doesn't engage in anti-competitive practices if you are in the market for a printer or computer.
This review is for HP 962XL Black/Cyan/Magenta/Yellow High Yield Ink Cartridges, 5/Pack (6ZA57AN)
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P.D.
Posted Mar 25, 2023
Staples will hound you for a review
Staples will not leave you alone until you write a review
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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Response from Staples :
Hi there Paul Staples is a valued partner of HP. They were asking for a review because your feedback matters both to HP and Staples. We thank you for providing a review. We hope you enjoyed the product. If you did not please reach out to HP or Staples. Amanda HP Care www.hp.com/support/
March 29, 2023
R.M.
Posted Mar 22, 2023
Ink
The ink cartilages are a great asset.
This review is for HP 962XL Black/Cyan/Magenta/Yellow High Yield Ink Cartridges, 5/Pack (6ZA57AN)
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TERRY G.
Posted Mar 22, 2023
Good quality
I appreciate Staples always having my ink in stock at my local store whenever I need to replace.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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P.S.
Posted Mar 21, 2023
Ink prices
I could not believe how expensive the ink I purchased was. $124. I will have to try another source for less expensive ink.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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Response from Staples :
Hi Phyllis It appears you are facing two separate problems. I will address them both. If the color is missing from certain sections it is unlikely to be from the cartridge. Check printer troubleshooting. As for the black ink clean the cartridge printhead and the black rollers. The combination should eliminate the smudges. Amanda HP Care www.hp.com/support/
March 28, 2023
CARLOS N.
Posted Mar 21, 2023
Ink Yellow 962XL
I never have a problem when I buy ink from Staples and the price is stable
This review is for HP 962XL Yellow High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA02AN#140)
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VIRGINIA ALICE D.
Posted Mar 20, 2023
I am very happy with my order and would recommend Staples to anyone needing printer and office supplies.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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GLORIA M.
Posted Mar 19, 2023
HP Ink Purchase
I was surprised at how fast this package came and that the process was so smooth. Also the price was right!
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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T.S.
Posted Mar 18, 2023
Excellent customer service-thank you!
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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NOAH M.
Posted Mar 16, 2023
Over priced
Excellent product but too expensive. Major price increase since last purchased.
This review is for HP 962XL Yellow High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA02AN#140)
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Sue Gillikin
Posted Mar 15, 2023
Very easy order and receipt of order
This review is for HP 962XL Black/Cyan/Magenta/Yellow High Yield Ink Cartridges, 5/Pack (6ZA57AN)
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ANNETTE R.
Posted Mar 14, 2023
HP Ink Cartridges
Exactly what I was looking for. Packaging had changed but the contents were the same three colors and two XL black cartridges.
This review is for HP 962XL Black/Cyan/Magenta/Yellow High Yield Ink Cartridges, 5/Pack (6ZA57AN)
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PATRICIA A B.
Posted Mar 14, 2023
Great with Deliveries
No worries they will ship on the date they promise. They will Not change their delivery date!
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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