Customer Reviews for Staples 4-Year Connect Device Protection & Tech Help Plan, $50-$99.99
Item # : 24390869
Model # : CONNECT7
What’s $29.99 compared to the cost of a replacement in the future?
- NO ADDITIONAL COST: No deductibles. No hidden fees. Parts, labor and shipping included.
- COVERAGE: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use are covered from day one.
Price is $29.99
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Over 30
286 reviews
Most helpful positive review
Posted Sep 7, 2023
Great idea to purchase this coverage
I had purchased a printer and selected the 2 year plan for protection.
VS
Most helpful critical review
Posted Dec 9, 2021
ALERT! SCAM!!! FALSE PROMISE
Few months after buying HP office jet pro printer it stopped working. The Claims team told that they wont replace the printer because the current price of the printer is higher than the Buying price(few months ago) , So instead they will give a staples gift card.
This is very ridiculous, so I would suggest not to buy this. This is total waste of Money and lot of false...
This is very ridiculous, so I would suggest not to buy this. This is total waste of Money and lot of false...
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BOB A.
Verified Buyer
Posted Apr 21, 2025
PRINTER PROTECTION PLAN
THE PLAN LOOKS LIKE A PRACTICAL SOLUTION FORSOLUTION FOR WARRANTY LIFE OF PRINTER
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LESLIE L.
Verified Buyer
Posted Apr 19, 2025
Wonderful Service!
Ryan was great! He set up the printer & made sure we understood how to use it with our laptop & phone!
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Response from Staples :
Hi Leslie, thanks for replying to our product review request. We appreciate you taking to time to let us know about your experience. ^BF
Staples C., April 21, 2025
LAURA P.
Verified Buyer
Posted Apr 4, 2025
4 year Protection plan
I am very pleased that I took out this protection. Unfortunately, a month before it was up, my tablet started giving me trouble. It was very easy to contact and get service for my refund and was able to replace it at same price on sale. Thank you!
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MYRON O.
Verified Buyer
Posted Apr 4, 2025
Don't get it
Not only worthless - they will try to sell you something you don't need.
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Staples Customer
Verified Buyer
Posted Mar 15, 2025
Asurion extra
I needed help with iPad issue. Was promised it could be fixed if I bought into this plan. When I called was told I would have to go to a local location to have an iPad addressed, that only pc’s could be addressed over the internet. When I got to the store was told that probably could not figure out the problem there either. Felt like I wasted my money signing up for...
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Response from Staples :
Hi Fran, thanks for replying to our product review request. We appreciate you taking to time to let us know about your experience. ^BF
Staples C., March 17, 2025
BETTY M.
Verified Buyer
Posted Jan 2, 2025
It's just the smart thing to get
An added protection plan for any electronic item you purchase from anywhere, whether it's Staples, or a big box store.
If you want to take the worry out of any chance of a problem occurring and you have to pay for it out of pocket.....then do the right thing and buy the Connect Device Protection from Staples, you'll be glad you did.
If you want to take the worry out of any chance of a problem occurring and you have to pay for it out of pocket.....then do the right thing and buy the Connect Device Protection from Staples, you'll be glad you did.
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Staples Customer
Verified Buyer
Posted Oct 27, 2024
It’s Great!
My HP printer was just over one year old. It kept telling me I needed new ink cartridges. I replaced them. Then about a month later it told me I needed another new printer cartridge. The gentleman at Staples in Midland, MI, checked and I had ordered the 4yr protection plan. After multiple phone calls between Asurion and HP. I took the problem back to Staples. The mana...
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Staples Customer
Verified Buyer
Posted Oct 17, 2024
Excellent sales staff
The Technical Agent that worked with me at Manhasset staples store was so professional, helpful and understanding. Staples should be lucky to have her.
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Staples Customer
Verified Buyer
Posted Oct 7, 2024
Plans are about revenue.
In my view, these plans are about company revenue. Only time will tell as to whether it was worth the money.
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Staples Customer
Verified Buyer
Posted Aug 26, 2024
Like it much better than last purchase
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JEAN F.
Verified Buyer
Posted Aug 6, 2024
Ms
Technical support is great!
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Staples Customer
Verified Buyer
Posted Apr 28, 2024
Envy printer
It works very well. Had to have a tech set it up for me.
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PAUL K.
Verified Buyer
Posted Feb 15, 2024
Seems like a good bet
My last 2 printers lasted less than 4 years. One was protected and them other went to trash.
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Staples Customer
Verified Buyer
Posted Feb 2, 2024
The best tech help ever.
I was thrilled to find Noel, who helped me many years ago. He is patient, knowledgeable and professional.
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Staples Customer
Verified Buyer
Posted Jan 19, 2024
Great 4 yr plan
Well worth the price
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JANICEK L.
Verified Buyer
Posted Jan 18, 2024
I haven't needed to use it yet
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Staples Customer
Verified Buyer
Posted Nov 29, 2023
Staples 4 Year Connect Device Protection & Tech He
Very satisfy with the Protection Plan.
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JOHN I.
Verified Buyer
Posted Nov 29, 2023
Not what I expected
I had difficulty connecting to use wirelessly.
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Staples Customer
Verified Buyer
Posted Nov 6, 2023
tech help
It is worth the price in setting up the printer to your computer. Then you have 4 years left.
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GEORGE S.
Verified Buyer
Posted Oct 26, 2023
five star
Very good plan. Would highly recommend it.
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