Customer Reviews for Staples 4-Year Connect Device Protection & Tech Help Plan, $50-$99.99
Item # : 24390869
Model # : CONNECT7
What’s $29.99 compared to the cost of a replacement in the future?
- NO ADDITIONAL COST: No deductibles. No hidden fees. Parts, labor and shipping included.
- COVERAGE: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use are covered from day one.
Price is $29.99
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Over 30
296 reviews
Most helpful positive review
Posted Sep 7, 2025
The person I spoke with was very professional 👏
VS
Most helpful critical review
Posted Apr 3, 2025
Don't get it
Not only worthless - they will try to sell you something you don't need.
ERIC T.
Posted Oct 14, 2025
My HP Printer Protection Plan
It provides a comfort in case of something going wrong.
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MICHAELE B.
Posted Sep 7, 2025
The person I spoke with was very professional 👏
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RICK E.
Posted Jul 7, 2025
It's not a product it's a protection plan
Staples Protection Plans are a good deal for items that can easily be broken or fail. I can't rate it at this point but I know it will come in handy later if I have problems.
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M.B.
Posted Jun 24, 2025
the X button does not cancel printing in the que
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ED L.
Posted Jun 21, 2025
Couldn't get into the system to start coverage. Not computer savvy. Have to go into store for help.
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BOB A.
Posted Apr 20, 2025
PRINTER PROTECTION PLAN
THE PLAN LOOKS LIKE A PRACTICAL SOLUTION FORSOLUTION FOR WARRANTY LIFE OF PRINTER
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LESLIE L.
Posted Apr 18, 2025
Wonderful Service!
Ryan was great! He set up the printer & made sure we understood how to use it with our laptop & phone!
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Response from Staples :
Hi Leslie thanks for replying to our product review request. We appreciate you taking to time to let us know about your experience. ^BF
, April 21, 2025
REBECCA G.
Posted Apr 16, 2025
best ever!
Usually don't purchase warranties but this time I got lucky. My newly purchased printer wouldn't hook up to my computer but the wonderful tech at Asurion spent hours getting it up and running. Without him I would have had to return the printer. I was amazed!
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LAURA P.
Posted Apr 3, 2025
4 year Protection plan
I am very pleased that I took out this protection. Unfortunately a month before it was up my tablet started giving me trouble. It was very easy to contact and get service for my refund and was able to replace it at same price on sale. Thank you!
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MYRON O.
Posted Apr 3, 2025
Don't get it
Not only worthless - they will try to sell you something you don't need.
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F.S.
Posted Mar 15, 2025
Asurion extra
I needed help with iPad issue. Was promised it could be fixed if I bought into this plan. When I called was told I would have to go to a local location to have an iPad addressed that only pc’s could be addressed over the internet. When I got to the store was told that probably could not figure out the problem there either. Felt like I wasted my money signing up for...
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Response from Staples :
Hi Fran thanks for replying to our product review request. We appreciate you taking to time to let us know about your experience. ^BF
, March 17, 2025
LARRY T.
Posted Jan 30, 2025
Worth the cost
Always hesitant on purchasing any warranty but this one paid for itself. Returned a printer after seven month and received a full purchase price but has to be used from where item was bought but paid for my new one. Warranty people I talked with were very friendly and cooperative. Sent mailing label to return bad printer and refund within days.
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DIANE W.
Posted Jan 9, 2025
Printer
They walked me thru setting it up it’s great
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LESLIE
Posted Jan 6, 2025
I LIKE THE SERVICE
I LIKE PROGARAM THAT STAPLES FOR ALL OF THERE ITEMS THAT CAN BUY FROM THEM
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BETTY M.
Posted Jan 2, 2025
It's just the smart thing to get
An added protection plan for any electronic item you purchase from anywhere whether it's Staples or a big box store. If you want to take the worry out of any chance of a problem occurring and you have to pay for it out of pocket.....then do the right thing and buy the Connect Device Protection from Staples you'll be glad you did.
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LARRY R.
Posted Dec 7, 2024
Protection Plan
I know that the protection plan associated with printers sold at Staples have integrity and that they are honored.
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J.N.
Posted Oct 26, 2024
It’s Great!
My HP printer was just over one year old. It kept telling me I needed new ink cartridges. I replaced them. Then about a month later it told me I needed another new printer cartridge. The gentleman at Staples in Midland MI checked and I had ordered the 4yr protection plan. After multiple phone calls between Asurion and HP. I took the problem back to Staples. The mana...
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T.O.
Posted Oct 15, 2024
Excellent sales staff
The Technical Agent that worked with me at Manhasset staples store was so professional helpful and understanding. Staples should be lucky to have her.
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J.B.
Posted Oct 6, 2024
Plans are about revenue.
In my view these plans are about company revenue. Only time will tell as to whether it was worth the money.
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MARIAN C.
Posted Aug 25, 2024
Like it much better than last purchase
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