Customer Reviews for Staples 4-Year Connect Device Protection & Tech Help Plan, $150-$299.99
Item # : 24390871
Model # : CONNECT9
What’s $49.99 compared to the cost of a replacement in the future?
- NO ADDITIONAL COST: No deductibles. No hidden fees. Parts, labor and shipping included.
- COVERAGE: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use are covered from day one.
Price is $49.99
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828 reviews
Most helpful positive review
Posted Nov 18, 2025
4 Year Connect Warranty
You always wonder about purchasing these extended warranties, wondering if they are worth the money or not. When I purchased my printer just under four years ago, I decided why not it was not that much. Well in three and a half years into my all in one HP printer the day came when the printer carriage would not function any longer. So I called up and explained what I ha...
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VS
Most helpful critical review
Posted Sep 18, 2025
Incorrect information
the printer along with the plan was returned and refunded. Sales rep did not provide the correct information after talking to Brother support.
Jim H
Verified Buyer
Posted Nov 18, 2025
4 Year Connect Warranty
You always wonder about purchasing these extended warranties, wondering if they are worth the money or not. When I purchased my printer just under four years ago, I decided why not it was not that much. Well in three and a half years into my all in one HP printer the day came when the printer carriage would not function any longer. So I called up and explained what I ha...
Read full review
This review is for Staples 4-Year Connect Device Protection & Tech Help Plan, $150-$299.99
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LORI M.
Verified Buyer
Posted Oct 20, 2025
Insurance good value
Printer had problems after 2.3 yrs Asurion with Staples replaced without any problems. 4yr insurance plan only $50 new printer$200
This review is for Staples 4-Year Connect Device Protection & Tech Help Plan, $150-$299.99
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Verified Buyer
Posted Sep 18, 2025
Incorrect information
the printer along with the plan was returned and refunded. Sales rep did not provide the correct information after talking to Brother support.
This review is for Staples 4-Year Connect Device Protection & Tech Help Plan, $150-$299.99
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JOE G.
Verified Buyer
Posted Aug 28, 2025
Good product
This review is for Staples 4-Year Connect Device Protection & Tech Help Plan, $150-$299.99
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KATHLEEN S.
Verified Buyer
Posted Aug 20, 2025
Service Plan
The price seemed fair for this and the terms seem favorable. We'll see how effective it is when it's needed. Can't give and honest review otherwise
This review is for Staples 4-Year Connect Device Protection & Tech Help Plan, $150-$299.99
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MARYANN
Verified Buyer
Posted Aug 8, 2025
Staple protection
You are the best and you help me so much.
This review is for Staples 4-Year Connect Device Protection & Tech Help Plan, $150-$299.99
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JOHNNY H.
Verified Buyer
Posted Jul 24, 2025
Just like any insurance. good price. for 4 years.
This review is for Staples 4-Year Connect Device Protection & Tech Help Plan, $150-$299.99
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John
Verified Buyer
Posted Jul 3, 2025
Great printer
Great printer and the salesperson was great
This review is for Staples 4-Year Connect Device Protection & Tech Help Plan, $150-$299.99
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GARY H.
Verified Buyer
Posted Jun 18, 2025
Works well
Excellent help fromthe it guy. Took his advice
This review is for Staples 4-Year Connect Device Protection & Tech Help Plan, $150-$299.99
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BRIGITTE G.
Verified Buyer
Posted Jun 16, 2025
Staples continuing 2 year warrenty
The extra 2 year warranty is on my Brother copier scanner and fax. The warranty was a reasonable price.
This review is for Staples 2-Year Connect Device Protection & Tech Help Plan, $150-$299.99
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LINDA W.
Verified Buyer
Posted May 20, 2025
It is hard to get to speak to a live person.
AI assistance mostly.
This review is for Staples 2-Year Connect Device Protection & Tech Help Plan, $150-$299.99
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mouse
Posted May 16, 2025
Terrible
Hasn’t worked since I bought it. Contacted HP they sent me a replacement and it didn’t work either. Only some colors print even after calibration buying new ink talking to support etc.Don’t waste your money on this printer.
This review is for Staples 4-Year Connect Device Protection & Tech Help Plan, $150-$299.99
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HERBERT R.
Verified Buyer
Posted May 3, 2025
Printer problems.
I am still having problems getting my printer to print. But have not given up yet.
This review is for Staples 2-Year Connect Device Protection & Tech Help Plan, $150-$299.99
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MARY T.
Verified Buyer
Posted Apr 24, 2025
Rotection & Tech Help
I think this is a great idea and well worth the cost.
This review is for Staples 4-Year Connect Device Protection & Tech Help Plan, $150-$299.99
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HERBERT B.
Verified Buyer
Posted Apr 20, 2025
PPP
The plan will protect our new printer for a reasonable price.
This review is for Staples 4-Year Connect Device Protection & Tech Help Plan, $150-$299.99
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RONALD H.
Verified Buyer
Posted Apr 18, 2025
Fast to print out
We like the ideal that it comes with a protectiction plan too
This review is for Staples 4-Year Connect Device Protection & Tech Help Plan, $150-$299.99
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THOMAS N.
Verified Buyer
Posted Apr 7, 2025
4 Year Connect Device Protection Plan
Decided to Cancel the Staples 4 Year Connect Device Protection Plan & Tech Help Plan.
This review is for Staples 4-Year Connect Device Protection & Tech Help Plan, $150-$299.99
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GARY T.
Verified Buyer
Posted Mar 30, 2025
Still have not received info to contact
Awaiting email or mail to let me know how to contact them
This review is for Staples 4-Year Connect Device Protection & Tech Help Plan, $150-$299.99
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DAN F.
Verified Buyer
Posted Mar 27, 2025
Unclear Conditions
The small pamphlet which came with the plan had too few details about what was covered or how to report problems.
This review is for Staples 4-Year Connect Device Protection & Tech Help Plan, $150-$299.99
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J.B.
Verified Buyer
Posted Mar 21, 2025
It’s a great plan. Just not sure how well it works when and if you have a problem that needs to resolved asap.
This review is for Staples 4-Year Connect Device Protection & Tech Help Plan, $150-$299.99
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