Customer Reviews for Staples 4-Year Connect Device Protection & Tech Help Plan, $150-$299.99
Item # : 24390871
Model # : CONNECT9
What’s $49.99 compared to the cost of a replacement in the future?
- NO ADDITIONAL COST: No deductibles. No hidden fees. Parts, labor and shipping included.
- COVERAGE: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use are covered from day one.
Price is $49.99
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Over 30
827 reviews
Most helpful positive review
Posted Aug 10, 2020
My printer was easily replaced at local dealer because of a defective part in the ink cartiage area of the printer on the spot.
VS
Most helpful critical review
Posted Apr 28, 2021
Can't tell if protection plan is worth It
You get a one star review for asking me to review a protection plan one week after I paid for it.
LORI M.
Verified Buyer
Posted Oct 21, 2025
Insurance good value
Printer had problems after 2.3 yrs, Asurion with Staples replaced without any problems. 4yr insurance plan only $50, new printer$200
0up votes 0
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GERALD F.
Verified Buyer
Posted Oct 13, 2025
Always Satisfied
0up votes 0
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Anonymous
Verified Buyer
Posted Sep 19, 2025
Incorrect information
the printer along with the plan was returned and refunded. Sales rep did not provide the correct information after talking to Brother support.
1up votes 1
0down votes 0
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Staples Customer
Verified Buyer
Posted Aug 29, 2025
Good product
0up votes 0
0down votes 0
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KATHLEEN S.
Verified Buyer
Posted Aug 21, 2025
Service Plan
The price seemed fair for this, and the terms seem favorable. We'll see how effective it is when it's needed. Can't give and honest review otherwise
1up votes 1
0down votes 0
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Staples Customer
Verified Buyer
Posted Aug 10, 2025
Staple protection
You are the best and you help me so much.
0up votes 0
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JOHNNY H.
Verified Buyer
Posted Jul 25, 2025
Just like any insurance. good price. for 4 years.
0up votes 0
0down votes 0
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Staples Customer
Verified Buyer
Posted Jul 4, 2025
Great printer
Great printer and the salesperson was great
0up votes 0
0down votes 0
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GARY H.
Verified Buyer
Posted Jun 19, 2025
Works well
Excellent help fromthe it guy. Took his advice
0up votes 0
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MARCIA W.
Verified Buyer
Posted Jun 19, 2025
Great to work with. Have already helped me so much
0up votes 0
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mouse
Posted May 18, 2025
Terrible
Hasn’t worked since I bought it. Contacted HP,they sent me a replacement and it didn’t work either. Only some colors print, even after calibration, buying new ink, talking to support, etc.Don’t waste your money on this printer.
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MARY T.
Verified Buyer
Posted Apr 25, 2025
Rotection & Tech Help
I think this is a great idea and well worth the cost.
0up votes 0
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HERBERT B.
Verified Buyer
Posted Apr 21, 2025
PPP
The plan will protect our new printer for a reasonable price.
0up votes 0
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RONALD H.
Verified Buyer
Posted Apr 19, 2025
Fast to print out
We like the ideal that it comes with a protectiction plan too
0up votes 0
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THOMAS N.
Verified Buyer
Posted Apr 8, 2025
4 Year Connect Device Protection Plan
Decided to Cancel the Staples 4 Year Connect Device Protection Plan & Tech Help Plan.
0up votes 0
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GARY T.
Verified Buyer
Posted Mar 31, 2025
Still have not received info to contact
Awaiting email or mail to let me know how to contact them
0up votes 0
0down votes 0
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DAN F.
Verified Buyer
Posted Mar 27, 2025
Unclear Conditions
The small pamphlet which came with the plan had too few details about what was covered or how to report problems.
0up votes 0
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Staples Customer
Verified Buyer
Posted Mar 21, 2025
It’s a great plan. Just not sure how well it works when and if you have a problem that needs to resolved asap.
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Staples Customer
Verified Buyer
Posted Mar 11, 2025
All the associates at Studio City are great!
We buy a lot of items from Staples. The studio city store is the best!
0up votes 0
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Staples Customer
Verified Buyer
Posted Mar 8, 2025
Protection for my new Canon printer altogether with
r with canon warranty I’ll have five years of protection for my new printer!
0up votes 0
0down votes 0
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