Customer Reviews for Staples 2 Year Connect Device Protection & Tech Help Plan $50-$99.99
Item # : 24390873
Model # : CONNECT2
Whatās $19.99 compared to the cost of a replacement in the future?
- NO ADDITIONAL COST: No deductibles. No hidden fees. Parts, labor and shipping included.
- COVERAGE: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use are covered from day one.
Price isĀ $24.99
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OverĀ 30
282 reviews
Most helpful positive review
Posted Sep 7, 2023
Great idea to purchase this coverage
I had purchased a printer and selected the 2 year plan for protection.
VS
Most helpful critical review
Posted Dec 9, 2021
ALERT! SCAM!!! FALSE PROMISE
Few months after buying HP office jet pro printer it stopped working. The Claims team told that they wont replace the printer because the current price of the printer is higher than the Buying price(few months ago) , So instead they will give a staples gift card.
This is very ridiculous, so I would suggest not to buy this. This is total waste of Money and lot of false...
This is very ridiculous, so I would suggest not to buy this. This is total waste of Money and lot of false...
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LARRY T.
Verified Buyer
Posted Jan 30, 2025
Worth the cost
Always hesitant on purchasing any warranty but this one paid for itself. Returned a printer after seven month and received a full purchase price but has to be used from where item was bought but paid for my new one. Warranty people I talked with were very friendly and cooperative. Sent mailing label to return bad printer and refund within days.
0up votes 0
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DIANE W.
Verified Buyer
Posted Jan 9, 2025
Printer
They walked me thru setting it up, itās great
0up votes 0
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Staples Customer
Verified Buyer
Posted Jan 6, 2025
I LIKE THE SERVICE
I LIKE PROGARAM THAT STAPLES FOR ALL OF THERE ITEMS THAT CAN BUY FROM THEM
0up votes 0
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LINDA W.
Verified Buyer
Posted Dec 12, 2024
Sales Pitch
0up votes 0
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Staples Customer
Verified Buyer
Posted Dec 8, 2024
Protection Plan
I know that the protection plan associated with printers sold at Staples have integrity and that they are honored.
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ANN J.
Verified Buyer
Posted May 10, 2024
FANTASTIC TECH HELP
Paul, the tech at the Auburn Staple was a fantastic help to me with both purchases I recently made. Thank you Paul so very much !!!!!
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Staples Customer
Verified Buyer
Posted May 6, 2024
Customer Service
Great product. Easy to use
0up votes 0
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MICHELLE Mergel
Verified Buyer
Posted May 1, 2024
Canāt get tech support
I canāt find protection plan number and they canāt pull it up
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Staples Customer
Posted Apr 8, 2024
Directions
I love the lap top but it's not easy to use and what I mean by that is normally you put the arrow on whatever you do not this one you have to use the tab button first then hit enter...it's crazy to me but it just could be my ageš¤£š¤£š¤£
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Staples Customer
Verified Buyer
Posted Apr 2, 2024
Great printer
Great price
0up votes 0
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Staples Customer
Verified Buyer
Posted Mar 29, 2024
Have to wait and see how valuable this coverage will be
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Staples Customer
Verified Buyer
Posted Mar 10, 2024
2-yr protection plan
Worth the money for peace of mind.
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Staples Customer
Verified Buyer
Posted Feb 15, 2024
Customer Service assistance for printer
Would like to thank the saleswomen in the tech dept. She was very helpful and pleasant. I have been purchasing my computers and printers for years at Staples. Never had a problem. Excellent service all the time. A model store.
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SHERI R.
Verified Buyer
Posted Jan 10, 2024
Not sure yet
I purchased this $20 insurance for my $80 printer. No sure if this was the smart move on my part.
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Staples Customer
Verified Buyer
Posted Dec 28, 2023
Printer
Good value for the cost
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DAVID M.
Verified Buyer
Posted Dec 11, 2023
VERY GOOD PLAN
THIS PLAN IS A VERY GOOD THING TO HAVE. THE PART I DID NOT LIKE WAS THE PAYMENT TRANSACTION. THIS NETGEAR RANGE EXTENDER IS WORKING FLAWLESSLY.
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Staples Customer
Verified Buyer
Posted Nov 3, 2023
Brother brinter
Still cannot get printer to connect to my CPU. still have no printer to use! Would not have purchased said printer had I known it would be so impossible to install. Now must wait for IT person to come to my house to see if it CAN be connected!! Will never buy this brand again!
1up votes 1
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SHIRLEY F.
Verified Buyer
Posted Sep 30, 2023
2.year protection program
I will be assured of protection when it is necessary to use ! Good price for this time . Am glad I did purchase!
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MARGARET G.
Verified Buyer
Posted Sep 7, 2023
Great idea to purchase this coverage
I had purchased a printer and selected the 2 year plan for protection.
1up votes 1
0down votes 0
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Staples Customer
Verified Buyer
Posted Jul 10, 2023
My protection plan
Not had to use yet, but it is there if I have to use it.
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