Customer Reviews for Staples 2-Year Connect Device Protection & Tech Help Plan, $150-$299.99
Item # : 24390876
Model # : CONNECT4
What’s $39.99 compared to the cost of a replacement in the future?
- NO ADDITIONAL COST: No deductibles. No hidden fees. Parts, labor and shipping included.
- COVERAGE: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use are covered from day one.
Price is $44.99
1
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
Over 30
Add to list
899 reviews
Most helpful positive review
Posted Mar 19, 2026
Best printer I’ve ever had!
Staples gave me exemplary service and one of the best printers I’ve ever had. I appreciate it very much.Epson 2850⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
VS
Most helpful critical review
Posted Feb 9, 2026
Proper return method
I don't want any return by gift card. I want a check.
martha
Verified Buyer
Posted Mar 19, 2026
Best printer I’ve ever had!
Staples gave me exemplary service and one of the best printers I’ve ever had. I appreciate it very much.Epson 2850⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
This review is for Staples 2-Year Connect Device Protection & Tech Help Plan, $150-$299.99
0up votes 0
0down votes 0
Report
Grover
Verified Buyer
Posted Mar 16, 2026
Simply add it on at checkout.
The 4y additional warranty is easy and a great idea.
This review is for Staples 4-Year Connect Device Protection & Tech Help Plan, $150-$299.99
0up votes 0
0down votes 0
Report
Sharilyn
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Posted Mar 13, 2026
Awesome
The gal helped me was very helpful she helped me the whole way through.
This review is for Staples 2-Year Connect Device Protection & Tech Help Plan, $150-$299.99
0up votes 0
0down votes 0
Report
Seth
Verified Buyer
Posted Mar 9, 2026
Awesome printer
Actually prints when you tell it to. Unlike my hp that was a 15 minute long process to get it to pri t
This review is for Staples 4-Year Connect Device Protection & Tech Help Plan, $150-$299.99
0up votes 0
0down votes 0
Report
Verified Buyer
Posted Mar 8, 2026
new printer
excellent service by your tech staff
This review is for Staples 4-Year Connect Device Protection & Tech Help Plan, $150-$299.99
0up votes 0
0down votes 0
Report
Verified Buyer
Posted Mar 5, 2026
Yall email me
Trouble get Blank app
This review is for Staples 4-Year Connect Device Protection & Tech Help Plan, $150-$299.99
0up votes 0
0down votes 0
Report
Verified Buyer
Posted Feb 25, 2026
Sapeles Help Desk
For the most part they have been helpful, although they could not solve the issue that the printer does not work well with WIFI 7. One guy just kept trying to sell me more services other then him everyone was polite and tried to help.
This review is for Staples 4-Year Connect Device Protection & Tech Help Plan, $150-$299.99
0up votes 0
0down votes 0
Report
dj
Verified Buyer
Posted Feb 23, 2026
hp officejet all in one
Love the printer/copier! Fast copies and very professionslly done
This review is for Staples 4-Year Connect Device Protection & Tech Help Plan, $150-$299.99
0up votes 0
0down votes 0
Report
Gary T
Verified Buyer
Posted Feb 23, 2026
Great Remote Tech Help
My representative (Jenelyn) was extremely knowledgeable and tech- savvy unlike me and had the patience of a saint with me and with my problematic and old computer when setting up my new printer I purchased at Staples. She was absolutely terrific and a wonderful person. If I have any future problems with the new printer I hope I get her again to help me. Note the Mike a...
Read full review
This review is for Staples 4-Year Connect Device Protection & Tech Help Plan, $150-$299.99
0up votes 0
0down votes 0
Report
Verified Buyer
Posted Feb 21, 2026
Buy The Protection—its worth it
Absolutely worth it to pay for this protection. No matter how simple the set up seems to be—it is NOT!
I called them at least three times to get set up. Took two weeks. I still have not set up the Fax function. BUY THE PROTECTION!
I called them at least three times to get set up. Took two weeks. I still have not set up the Fax function. BUY THE PROTECTION!
This review is for Staples 2-Year Connect Device Protection & Tech Help Plan, $150-$299.99
0up votes 0
0down votes 0
Report
Bob the fish.
Verified Buyer
Posted Feb 20, 2026
Extended warrantee for printer.
Signed up for cheap printer. There were several reviews of the printer heads clogging if not used frequently enough. I haven't used yet.
This review is for Staples 4-Year Connect Device Protection & Tech Help Plan, $150-$299.99
0up votes 0
0down votes 0
Report
Verified Buyer
Posted Feb 19, 2026
Helpful & Understanding interaction
Resolved my initial installation and set-up difficulties of my new HP 8139e printer with an older MAC OS.
This review is for Staples 2-Year Connect Device Protection & Tech Help Plan, $150-$299.99
0up votes 0
0down votes 0
Report
Vance
Posted Feb 9, 2026
Proper return method
I don't want any return by gift card. I want a check.
This review is for Staples 4-Year Connect Device Protection & Tech Help Plan, $150-$299.99
0up votes 0
0down votes 0
Report
Verified Buyer
Posted Feb 8, 2026
Great Purchase
The employee I worked with was awesome. As I had my printer a very long time until it decided it was too tired to work anymore. So I wanted something similar, with wifi and easy to use. I asked about 2 different brands and he showed me what they had the the pros and cons of each. I went with the Epson and absolutely love it. No mroe ink cartridges, I love the tanks f...
Read full review
This review is for Staples 4-Year Connect Device Protection & Tech Help Plan, $150-$299.99
0up votes 0
0down votes 0
Report
Tim Boland
Verified Buyer
Posted Feb 5, 2026
Protection Plan
This protection plan for my Staples Epson printer is well worth it to protect of my newly purchased printer.
This review is for Staples 4-Year Connect Device Protection & Tech Help Plan, $150-$299.99
0up votes 0
0down votes 0
Report
Phillips
Verified Buyer
Posted Jan 15, 2026
My printer purchase
Mr. Nathian, cashier number 1764913, assisted me with purchasing a new printer. I had no experience with purchasing a printer. Mr. Nathian was so knowledgeable and helpful in my choosing the printer that I needed and purchasing it. He helped me with my paper work. I was very happy and satisfied.
After arriving home, I had 2 issues with the printer and Mr. Nathan helpe...
After arriving home, I had 2 issues with the printer and Mr. Nathan helpe...
Read full review
This review is for Staples 4-Year Connect Device Protection & Tech Help Plan, $150-$299.99
0up votes 0
0down votes 0
Report
cvb
Verified Buyer
Posted Jan 11, 2026
Worth it!
It couldn’t have been easier. Definitely recommend buying.
This review is for Staples 4-Year Connect Device Protection & Tech Help Plan, $150-$299.99
0up votes 0
0down votes 0
Report
Verified Buyer
Posted Jan 3, 2026
Worth the cost
I have used the protection coverage before. My failed printer was completely covered with a check that covered the whole amount of purchase.
This review is for Staples 4-Year Connect Device Protection & Tech Help Plan, $150-$299.99
0up votes 0
0down votes 0
Report
Robert
Verified Buyer
Posted Dec 31, 2025
Worth it
Worked on the last purchase
This review is for Staples 4-Year Connect Device Protection & Tech Help Plan, $150-$299.99
0up votes 0
0down votes 0
Report
BLB
Verified Buyer
Posted Dec 30, 2025
Protect yourself
Learning a lesson the hard way. Worth getting Protection and Tech Help.
This review is for Staples 4-Year Connect Device Protection & Tech Help Plan, $150-$299.99
0up votes 0
0down votes 0
Report