Customer Reviews for Iron Mountain - One time shred up to 20 boxes
Item # : 24402792
Model # : IMXSMBOX
One-Time shredding pickup services offered in partnership with Iron Mountain®.
- One-time Secure Shredding pickup
- Up to 20 Standard Record Storage Boxes
Price is $299.00
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3 reviews
Highly Disappointed
Posted Feb 26, 2026
Do not buy!
Do not order! Horrible customer service. Staples and Iron Mtn had no idea how to set this order up. Spent over an hour on the phone between both companies. Service did not return boxes as promised when the item was purchased. And service came two hours later than promised. Very disappointed and would never purchase again
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Response from Staples :
Hi Vanessa, Thanks for reaching out to us about this. I'm sorry to hear you're dissatisfied with the Iron Mountain-One Time shred service that was purchased. I've received your feedback and have forwarded your comments as a suggestion for future improvement.
Staples, February 27, 2026