Customer Reviews for Logitech 4K Pro 13 Megapixel Universal Webcam (960-001390)
Logitech 4K Pro 13 Megapixel Universal Webcam (960-001390) is In-store only
Item # : 24417745
Model # : 960-001390
- This 1080p HD webcam supports H.264 with Scalable Video Coding and UVC 1.5 encoding technology, freeing up PC bandwidth by putting video processing within the camera, adjusting dynamically to the available bitstream. The result is a smoother video stream in applications.
- Enjoy the freedom of an extended view - 90 degrees - perfect for product demos, reviews and blogs. Comfortably include you, props or another person in the video frame.
Price is $199.99
30-min pickup
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65 reviews
Most helpful positive review
Posted Jun 30, 2025
Great camera
Great camera sharp resolution and fantastic light adjustment
VS
Most helpful critical review
Posted Aug 8, 2025
Crashed my computer-unfixable blue screen
I plugged this into my 3 year old computer and the computer crashed. I have not been able to recover the computer
Greg
Reviewed at:
Logitech
Posted Sep 5, 2025
Mostly good.
Decent camera but the auto-focus can be problematic.
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HChang
Reviewed at:
Logitech
Posted Aug 19, 2025
Disappointed
Disappointed with this expensive webcam. Flickers when I connect it through a docking station and the picture quality is no better than a cheap webcam.
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Disappointed
Reviewed at:
Logitech
Posted Aug 8, 2025
Crashed my computer-unfixable blue screen
I plugged this into my 3 year old computer and the computer crashed. I have not been able to recover the computer
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Marc
Reviewed at:
Logitech
Posted Jun 30, 2025
Great camera
Great camera sharp resolution and fantastic light adjustment
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Response from Staples :
Thank you for the fantastic feedback! We're thrilled to hear you're enjoying the sharp 4K resolution and the fantastic light adjustment. We worked hard to make those features best-in-class.
Trung, July 1, 2025
DAVID B.
Posted Jun 3, 2025
Webcam
Another great device from Logitech. It performs very well. It is very high quality and easy to use.
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BRENDA B.
Posted Apr 9, 2025
Love it.
Great quality very very very easy to use.
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Rachel C.
Posted Jun 20, 2024
not worth the cost!
Logi USB Mouse and Keyboard stop working when using Logi Brio webcam
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Armand
Reviewed at:
staples.ca
Posted Feb 16, 2024
produit a essayer
installation facile et tres professionnel
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Response from Staples :
Nous apprécions que vous ayez pris le temps de partager votre expérience avec la webcam Logitech 4K Pro. Nous sommes heureux d'apprendre que vous avez trouvé le processus d'installation sans effort et que la webcam offre une qualité vidéo de qualité professionnelle, et vos commentaires nous sont précieux.
June 25, 2024
Kristin
Reviewed at:
staples.ca
Posted Jan 30, 2024
Excellent quality but no swivel feature on the standard mount.
This webcam is excellent but does not swivel on the standard mount. There are two small arms on the mount that prevent it from swivelling. If you intend to have your camera mounted directly in front of you, this is fine. I keep mine offset and cannot swivel it toward me. Tilt works well.
The solution is to pop it off of the standard mount and attach it to a tripod sty...
The solution is to pop it off of the standard mount and attach it to a tripod sty...
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Response from Staples :
Thanks for your feedback about the 4K Pro Webcam's mounting options. We understand the desire for more swivel flexibility. While the standard mount offers stability, tripods with a standard screw mount can provide additional positioning options. We appreciate your suggestion and will consider it for future designs.
July 8, 2024
Andrew A.
Reviewed at:
Logitech
Posted Jul 30, 2023
Windows Hello
I got this mainly to use Windows Hello on top of regular WFH meetings. It has worked well with no issues. The privacy cover could be better.
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Michael D.
Reviewed at:
Logitech
Posted Jul 27, 2023
Quality is good seems well
Quality is good seems well made. The only problem with it is I use this for work and I am unable to install the Logitech software which limits me to using the standard features. I am unable to change the camera field of view to 60° which is what I actually purchased this camera for. It would be nice for the camera to have some internal memory where it could be set up on...
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Response from Staples :
Hi Michael,
Thank you for your review - we're sorry our 4K Pro Webcam did not meet your expectations.
We will pass your feedback along to our team. We always want to ensure we are providing our customers with the best products and experience.
If you need additional assistance, we will be happy to help at https://support.logi.com/
Jun Boo, July 28, 2023
Ryan S.
Reviewed at:
Logitech
Posted Jul 27, 2023
Great webcam
Video quality is excellent. Microphone is also excellent. Works well on both my Mac and PC.
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Alioune N.
Reviewed at:
Logitech
Posted Jul 27, 2023
4k camera
Great camera and app ability to choose different definition 4k, 1080P etc.
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Tomaz L.
Reviewed at:
Logitech
Posted Jul 27, 2023
Outdated, no support for MAC,
Outdated, no support for MAC, bad pic quality. impossible to do sizing of pic etc.
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Response from Staples :
Hi Tomaz ,
Thank you for your review, we're sorry the 4K Pro Webcam did not meet your expectations.
We will pass your feedback along to our team. We always want to ensure we are providing our customers with the best products and experience.
If you need additional assistance, we will be happy to help at: support.logi.com
Jun Boo, July 27, 2023
PLEIADES
Reviewed at:
Logitech
Posted May 21, 2023
So far so good
Had it for a few days now. So far it’s fine and in my experience does alright in low light. I’m using it for zoom meetings.
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Dubinskyi,Andrii
Reviewed at:
Logitech
Posted May 17, 2023
Good
Good quality but had some green laggs for whole screen. Surprised lid to close the camera in accessory.
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B. (.
Reviewed at:
Logitech
Posted Feb 25, 2023
Plugging in did nothing
I've plugged this into a current Dell Alienware box using Windows 11. Nothing happened. I've retried other USB ports, no effect. It is an expensive lump of plastic. :(
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Response from Staples :
Hi B,
Thank you for your review - we're sorry to hear you're having issues with our 4K Pro Webcam. This is not the experience we expect.
To discover the best options and next steps we'd love to get connected with our Care Team! Our team will reach out to you shortly via a support ticket.
We would like to thank you again for your feedback.
Jun Boo, March 2, 2023
Oginz,Fred
Reviewed at:
Logitech
Posted Feb 24, 2023
Trouble setting up and still
Trouble setting up and still not operating correctly
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Farafonov,Petr
Reviewed at:
Logitech
Posted Feb 22, 2023
no 4k, no interesting software,
no 4k, no interesting software, very narrow filter functionality. expected more
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Response from Staples :
Hi Petr,
Thank you for your review - we're sorry our 4K Pro Webcam did not meet your expectations.
We will pass your feedback along to our team. We always want to ensure we are providing our customers with the best products and experience.
If you need additional assistance, we will be happy to help at https://support.logi.com/
Jun Boo, February 22, 2023
Reviewed at:
Logitech
Posted Feb 19, 2023
Brio 4K web cam sucks
This camera is not plug and play. It will keep disconnecting claiming that it's not connected and there are no instructions or drivers that I can download to fix this. Now my computer won't even recognize this web cam exists and there is not support for this. I would highly recommend not buying this product.
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