Customer Reviews for Brother ADS-1200 Micro USB Duplex Document Scanner, White (ADS1200)
Item # : 24420020
Model # : ADS1200
The compact size and portability of the ADS-1200 combined with its fast scan speeds and image optimization features, make it a perfect fit for the home or small office.
- Desktop scanner with micro USB connection is great for your home or office
- 600 x 600 dpi optical resolution for good-quality printed text and images
Price is $253.99
170 reviews
Most helpful positive review
Posted Jul 1, 2025
Great
Great little machine. Keeps up with a small busy office.
VS
Most helpful critical review
Posted Nov 16, 2023
Operates poorly
It does not work properly and is very unpredictable as to when it will work. No matter how I try to separate the pages it will scan from 2 to 5 pages at once. I have had to scan items 3 or more times and still ended up walking down the hall to the big printer. This was a waste of money.
ALISA COFFIN C.
Posted Jul 1, 2025
Great
Great little machine. Keeps up with a small busy office.
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Administrative Assistant
Reviewed at:
brother-usa.com
Posted Oct 1, 2024
This is the best scanner i've ever had.
This scanner is very pretty, very demure. It doesn't take up much space and can easily be moved from one location to another. doesn't have a catch tray so make sure you have it some place with room for your documents to land.
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John
Reviewed at:
brother-usa.com
Posted Jul 24, 2024
GREAT SCANNER
This scanner has made my life so much easier! It is fast and accurate. It also helps with the organization of files with the ability to set up different folders for your scans to be stored. Overall it is a fantastic machine.
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ANTHONY P.
Posted May 6, 2024
Scanner
Works really well once it gets connected.
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R.B.
Posted Mar 30, 2024
Brother is usually Good
Set up temporally to insure it was working which it was. Did not read all the instructions so I missed some of the steps in scanning. It seemed to grab the pages and have a crooked scan even after setting it up for daily use. But have had Brother scanners in the past and I know that I can work out the problems.
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abqjim
Reviewed at:
brother-usa.com
Posted Mar 7, 2024
Seems a good little scanner...
I bought this scanner - ADS-1200 - for a couple of reasons. One was that I wanted to "digitize" a mountain of genealogical research documents to mitigate the ever growing paper storage nightmare my research has created. And second, to likewise scan the growing number of physical photos I have. I find it interesting to note that the marketing literature lists scanning PH...
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JOHN H.
Posted Jan 19, 2024
Scanner
Apsolutly love this simple to use and convenient
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P.S.
Posted Dec 6, 2023
BROTHER ADS SCANNER
Works perfectly. I would recommend this machine.
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Genoa Vaughn
Reviewed at:
Staples Business
Posted Nov 16, 2023
Operates poorly
It does not work properly and is very unpredictable as to when it will work. No matter how I try to separate the pages it will scan from 2 to 5 pages at once. I have had to scan items 3 or more times and still ended up walking down the hall to the big printer. This was a waste of money.
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None
Reviewed at:
brother-usa.com
Posted Sep 4, 2023
Scanner ADS 1200
Excellent product except require maintenance too soon
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Kathy
Reviewed at:
brother-usa.com
Posted Jul 17, 2023
Will only last a year
I bought this scanner 1 year ago and in exactly 1 year it stopped scanning properly and is pulling through multiple pages at once. I reported to Brother and they said they can't cover under warranty. I think it is a simple fix maybe one of the rollers or the mechanism that separates the pages. I am very disappointed in the product. I also have a Brother printer and i...
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Response from Staples :
We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future.
Brother Customer Service, July 18, 2023
Dee Ann
Reviewed at:
brother-usa.com
Posted May 1, 2023
Easy Scanning
I like this compact scanner. It works so well, and makes my piles of scanning disappear quickly. Great duplex scanning. Easy to use. Glad I bought it.
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Vman45
Reviewed at:
brother-usa.com
Posted Apr 25, 2023
I love this little machine.
Very small footprint and excellent price. Really fast scanning and very easy to install and use. Scans two sided and scans photos like a champ. Would definitely recommend this product.
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Bobber
Reviewed at:
brother-usa.com
Posted Apr 25, 2023
Never again
We have had this thing for 3 months still can’t get it to scan and send. Not very compatible for someone with limited computer skills
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Response from Staples :
We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are unable to scan with your Brother ADS1200. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
Below is an answer link that may help on the unable to scan issue with you Brother ADS1200.
https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32303240002/workspaceContext/workspace/processedPrint/Answer/158811
If you need more assistance, we would be glad to help you. Our Brother customer support team is available to assist you directly at www.brother-usa.com/brother-support.
Brother Customer Service, April 25, 2023
C.S.
Posted Apr 20, 2023
I need better instructions to get the documents from the scanner to a file on my desk top so the file can be e-mailed.
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krsiler
Reviewed at:
brother-usa.com
Posted Apr 10, 2023
Scan my music to an external hard drive was easy!
I am a minister of music and our Brother ADS-1200 has worked great!
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Doug C
Reviewed at:
brother-usa.com
Posted Feb 23, 2023
Issues with paper feed
Disappointing results not as expected. Paper feed can't align properly.
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Response from Staples :
We understand you're experiencing paper feed issues with your Brother ADS-1200 machine. We'd like to help. Below is a FAQ that may help you with this issue:
https://help.brother-usa.com/app/answers/detail/a_id/165368
If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Brother Customer Service, February 23, 2023
king
Reviewed at:
brother-usa.com
Posted Feb 14, 2023
brother's product is #1
It works great!!! I been buying brother's product every time and it pays!!!
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GRock
Reviewed at:
brother-usa.com
Posted Jan 17, 2023
ADS-1200 scanner
I was impressed with the quality os the scans as well as the speed. We scanned over 8,000 documents without a problem.
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Steve
Reviewed at:
brother-usa.com
Posted Jan 17, 2023
Great Value and Compact Design
I was looking for a scanner to replace my All-In-One that was taking up too much room on my physical desktop. I recommend downloading the manual as I did BEFORE buying to avoid surprises. I didn't need a wireless WIFI feature since the scanner would be next to my desktop PC. I also don't need portability but the compact size is ideal. I am surprised that it doesn't ...
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