Customer Reviews for Brother DSmobile DS-740D Duplex Portable Scanner White
Item # : 24434031
Model # : DS740D
- Portable scanner with USB connection for easy and fast on-the-go scanning
- 600 x 600 dpi optical resolution for good-quality printed text and images
Price is $169.99
1
1
2
3
4
5
6
7
8
9
10
92 reviews
Most helpful positive review
Posted Jun 22, 2025
THE MOST CONVENIENT GADGET ON MY DESK
I absolutely love this little portable scanner it makes is so quick and easy to scan documents of all types into my computer. I would be lost without it!
VS
Most helpful critical review
Posted Feb 12, 2023
Useless Scanner
The scanner is almost useless--it does not reliably connect to my laptop, even though all cables and connectors are good. It does not connect reliably either via a cable or wirelessly.
J.C.
Posted Jun 22, 2025
THE MOST CONVENIENT GADGET ON MY DESK
I absolutely love this little portable scanner it makes is so quick and easy to scan documents of all types into my computer. I would be lost without it!
0up votes 0
0down votes 0
Report
KKanter
Reviewed at:
brother-usa.com
Posted May 26, 2025
Time Saving
I have a lot of two sided documents that require scanning. I've been using a scanner that is non-duplex, requiring that I remove the document, turn it over, and scan again. Since purchasing this little scanner, my workload has decreased by 50%, making the process much faster—one of the best peripherals that I've purchased. Also, love that it's MAC compatible.
0up votes 0
0down votes 0
Report
Brian
Reviewed at:
brother-usa.com
Posted May 25, 2025
Adequate
The DS-740D is a good, small document scanner. We use it bi-weekly to process whatever has accumulated — the occasional health insurance documents (explanation of benefits) and assortment of signed contracts (ex: landscaping).
The scanner comes with a USB-A cable. But the end that plugs into the scanner uses a standard, but very rare USB connection. I wish they had us...
The scanner comes with a USB-A cable. But the end that plugs into the scanner uses a standard, but very rare USB connection. I wish they had us...
Read full review
0up votes 0
0down votes 0
Report
Charlie_K
Reviewed at:
brother-usa.com
Posted Apr 27, 2025
Good, but needs more customizable document sizing.
Been looking for something like this for a long time. After a couple of months of use the only thing on my wish list for this is if it would let you scan longer documents like car loan documents or loan documents. I could not find a setting to customize for much longer document sizes.
0up votes 0
0down votes 0
Report
George Kay
Reviewed at:
brother-usa.com
Posted Mar 21, 2025
Excellent (but..)
I've had the 740D for about 1 month now, I have not used all that much, but so far it's been relatively working well. I love the convenience of it especially the duplex scanning, portability and size. Seems well made. However, I have a few issues with it thus far. Document jams: on a few occasions, when feeding a page, if the scanner doesn't accept the document 100% per...
Read full review
0up votes 0
0down votes 0
Report
MARIE T.
Reviewed at:
Staples Business
Posted Mar 5, 2025
Scanner is working great had paper jammed issue at first but is fixed after set up.
0up votes 0
0down votes 0
Report
Michael
Reviewed at:
Quill
Posted May 7, 2024
Installation Nightmare
This product could not be found on any of my devices . I tried my computers my laptop my mac. The driver download simply would not work for us.
0up votes 0
0down votes 0
Report
KERIANN G.
Reviewed at:
Staples Business
Posted Mar 25, 2024
Light and portable!
This scanner is wonderful. I needed it for my tax preparation and it worked perfectly.
0up votes 0
0down votes 0
Report
Pat Horan
Reviewed at:
brother-usa.com
Posted Oct 3, 2023
HoranPReview
The scanner is simple to use and does double sided copying beautifully. I absolutely love it and it is faster than my printer scanner by far!
0up votes 0
0down votes 0
Report
DANIEL FIGUEROA
Posted Aug 9, 2023
BROTHER DS-740D PORTABLE SCANNER
Bought this to replace a 23 year old DS-600 portable scanner. As I upgraded to a MAC laptop computer the DS-600 would not upgrade to the MAC Safari OS system from Windows. While the Staples website lack some description of the scanner (and the local Staples store did not carry it in stock) I still ordered it and received it the next business day. After a failed attem...
Read full review
2up votes 2
0down votes 0
Report
Mike
Reviewed at:
brother-usa.com
Posted May 12, 2023
Great Portable Scanner
It is a compact easy to use scanner. The quality of scans for my purpose is very good. Since it is a duplex scanner it saves time not having to turn page over and re-scan. I recommend if you you need a portable scanner.
0up votes 0
0down votes 0
Report
Ashcroft Trucking
Reviewed at:
brother-usa.com
Posted Feb 27, 2023
Great product
Been using Brothers compact scanners for years have had good luck with them.
0up votes 0
0down votes 0
Report
Jefferson
Reviewed at:
brother-usa.com
Posted Feb 27, 2023
Excellent
Easy setup. Works great. Scan, file and toss the old paperwork.
0up votes 0
0down votes 0
Report
Seth H
Reviewed at:
brother-usa.com
Posted Feb 23, 2023
Compact, quality scans, but can’t reset after jam
Compact form factor with quality construction. Quickly produces quality single or double sided scans. Big pain point is that there is no way to reset the scanner after it reports a jam. Spent time with customer support but there is no reset short of unplugging the printer. Unfortunate because it as otherwise great scanner.
0up votes 0
0down votes 0
Report
Douglas C
Reviewed at:
brother-usa.com
Posted Feb 12, 2023
Useless Scanner
The scanner is almost useless--it does not reliably connect to my laptop, even though all cables and connectors are good. It does not connect reliably either via a cable or wirelessly.
0up votes 0
0down votes 0
Report
Response from Staples :
We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are not satisfied with your Brother DS740D. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
You are a valued customer to us. We would like to hear more details to be able to better assist you. Our Brother customer support team is available to assist you at www.brother-usa.com/brother-support
Brother Customer Service, February 15, 2023
maicokid
Reviewed at:
brother-usa.com
Posted Jan 1, 2023
Long time Brother user with 3 devices
Just got this but have had , with this included, a dot matrix , LED printer, and this device. This did not disappoint. Support on line information is good especially drivers,etc.
0up votes 0
0down votes 0
Report
Paul DeStefano
Reviewed at:
brother-usa.com
Posted Dec 18, 2022
Reliable
Easy peasy, can't get much better. Would buy again.
0up votes 0
0down votes 0
Report
William
Reviewed at:
brother-usa.com
Posted Oct 14, 2022
Awesome scanner performs as described
For the quality and the purchase price Wells well worth it. Performs very well.
0up votes 0
0down votes 0
Report
L.C.
Reviewed at:
Quill
Posted Jul 10, 2022
Perfect
works great for our needs
0up votes 0
0down votes 0
Report
Rich in Houston
Reviewed at:
brother-usa.com
Posted May 17, 2022
Performs Perfectly
I've had the DS-740D for over 8 months and it has performed perfectly. I like the fact that the power and input cord are the same. Also, the two-sided feature is a bib timesaver. I would recommend this product.
0up votes 0
0down votes 0
Report