Customer Reviews for Danby 4.5 Cu. Ft. Refrigerator w/Freezer, Stainless Steel (DCR045B1BSLDB-3)

Hi, Seeing that you leave us a 5-star rating is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Danby Products. We look forward to serving you for many years to come! Regards, Earl

Hi Peter, I apologize for the inconvenience. Please ensure that your unit is not plugged into extension cords. Check the compressor located on the back of the appliance, and the condenser will make a constant buzzing or humming noise as it operates. This noise is normal, especially when it's trying to cool the inside of the appliance down, which is almost all of the time. A low level of this noise is average, but if it has reached sound levels that have become intolerable, then give your unit a hard reboot. Unplug it and plug it back in after 15-20 minutes. This allows the unit to go back to factory settings. If you still encounter the same issue after performing the hard reboot, don't hesitate to contact our consumer support team at [email protected] or fill in your information https://www.danby.com/support/. Thanks, Earl

Hello, We are grateful that you took the time out to leave us a review. We're sorry to hear that your unit arrived with minor dents. We will pass along this information to our suppliers and warehouse team. We are continually working towards improving our products and appreciate any feedback you can provide to achieve this. Would you please send your feedback to [email protected] and make sure to include the model number in the subject line? Your feedback helps us to improve service for everyone. Sincerely, Earl