Customer Reviews for LG DUAL Inverter 115-Volt 9500 BTU Window Air Conditioner with Remote, WiFi Enabled, White (LW1019IVSM)
LG DUAL Inverter 115-Volt 9500 BTU Window Air Conditioner with Remote, WiFi Enabled, White (LW1019IVSM) is Out of stock
Item # : 24444237
Model # : LW1019IVSM
- Window air conditioner provides exceptional cooling power that will keep you and your family cool, comfortable, and in control
- 9500 BTU conditioner quickly cools areas of up to 450 sq. ft.
Price is $609.29
130 reviews
Most helpful positive review
Posted Aug 26, 2023
The best unit on the market!
[This review was collected as part of a promotion.] I have a 22,000 Btu Unit, 3 14,000 Btu unit and one 9500 Btu Unit. They are all fantastic!
VS
Most helpful critical review
Posted Jul 11, 2023
Junk
Very not happy with this unit. I bought new in 2021 and the condenser fan broke in 2 days. I got a replacement unit and just install it this past Friday after sitting in the box new for 2 years. This same thing did not make it much longer. Uggghhh!!!!! and of-coarse no warranty due to not installing until now. I have the 15000 version and it has ran flawless the last 3 ...
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Rob88
Reviewed at:
lg.com
Posted Aug 26, 2023
The best unit on the market!
[This review was collected as part of a promotion.] I have a 22,000 Btu Unit, 3 14,000 Btu unit and one 9500 Btu Unit. They are all fantastic!
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VJV2
Reviewed at:
lg.com
Posted Aug 24, 2023
Worthwhile
After 2 months of daily use, I am very happy with this purchase. The economy setting is very useful as the unit is able to cool the downstairs easily. It is also very quiet while running, and it makes less noise than my air purifier. It is more expensive but it is worth the price.
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lw1019ivsm
Reviewed at:
lg.com
Posted Aug 22, 2023
Great AC
[This review was collected as part of a promotion.] I got this AC about a month ago and it is now working great!!!
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ejhamel49
Reviewed at:
lg.com
Posted Aug 12, 2023
Cool
I like how quiet it runs and keeps my bedroom cool.
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Maurf
Reviewed at:
lg.com
Posted Jul 30, 2023
Quiet
I recently purchased this air conditioner and it is very quiet, which is what I wanted in an air conditioner. It also had good reviews.
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lw1019ivsm
Reviewed at:
lg.com
Posted Jul 28, 2023
Some problems
[This review was collected as part of a promotion.] It shuts off alot...usually 2-5 times a day...unpredictable.
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Response from Staples :
We apologize for the inconvenience you're experiencing with your LW1019IVSM 9,500 BTU DUAL Inverter Smart Wi-Fi Enabled Window Air Conditioner. We understand how important it is for your AC to work reliably.
To troubleshoot this issue, please follow the troubleshooting guide provided at this link: https://www.lg.com/us/support/help-library/powers-off-and-on-intermittently-window-or-through-the-wall-ac-CT10000014-20150484208621. If the problem persists, we recommend reaching out to our support team directly through private message on Facebook or Twitter using @LGUSSupport. They'll be happy to assist you further. Thank you for choosing LG! ^Luisa
Ma. Luisa Viguilla, July 29, 2023
not happy a million
Reviewed at:
lg.com
Posted Jul 11, 2023
Junk
Very not happy with this unit. I bought new in 2021 and the condenser fan broke in 2 days. I got a replacement unit and just install it this past Friday after sitting in the box new for 2 years. This same thing did not make it much longer. Uggghhh!!!!! and of-coarse no warranty due to not installing until now. I have the 15000 version and it has ran flawless the last 3 ...
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Response from Staples :
We apologize for the disappointment you've experienced with the reliability of your LG 9,500 BTU DUAL Inverter Smart Wi-Fi Enabled Window Air Conditioner. Your satisfaction is important to us, and we understand your concerns regarding the condenser fan despite its maintenance. Furthermore, we make sure to provide products that deliver excellent performance and reliability. We regret that your experience has not met your expectations, and we want to ensure that you receive a more satisfactory experience moving forward. Should you need support, we recommend reaching out to our LG Social Support team on Facebook or Twitter using the handle @LGUSSupport. We are here to help you! ~Rita
Rita, July 26, 2023
PY10002
Reviewed at:
lg.com
Posted Jul 6, 2023
I love this unit
It's so super quiet. It cools my room beautifully. I love the wi-fi capability. Love love love
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Reviewed at:
lg.com
Posted Jun 30, 2023
Cools well, but it's a bit noisy
I thought this A/C would be very quiet. As it turns out, it makes much more noise than I expected, which is a bummer. (However, it cools well, so I put up with the noise....for now.)
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Response from Staples :
Hi, debnewman. Thanks for reaching out. Hopefully you were able to get your AC to tone down its sound. But should you have additional concerns, please feel free to contact us by sending us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly
Alice Feliz V. Luna, July 8, 2023
Great for small rooms
Reviewed at:
lg.com
Posted Apr 10, 2023
Great for small rooms or a backup unit
[This review was collected as part of a promotion.] Purchased as an emergency unit to use on generator power. Performed well. Quiet and efficient without utilizing excessive generator capacity.
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Response from Staples :
We want to say a great big thank you for your committed support of the LG Brand, as thus we strive to meet our customers expectations by improving our products and services daily. We're here to help if you have any questions or concerns please feel free to reach out to us via Facebook or Twitter by sending us a private message or @LGUSSupport, Our Customer Service Number is (800)243-0000.~Tanisha
Tanisha, April 10, 2023
DAshley
Reviewed at:
lg.com
Posted Jan 11, 2023
Great design. Fair coverage.
[This review was collected as part of a promotion.] Bought this AC last Summer. Overall, I’m happy with this purchase – the unit is quiet, has a small foot print and has an attractive design.
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Rina F
Reviewed at:
lg.com
Posted Nov 7, 2022
Very Convenient!
I had this AC installed in our bedroom for a year now and I am really happy with my purchase. The AC cools the room real quick at low settings. The scheduling and wifi connection is also very convenient. And it’s quiet too!
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dmitriy 555
Reviewed at:
lg.com
Posted Oct 7, 2022
LW1019IVSM
good product very quiet, easy to use,good product very quiet, easy to use,
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kyma
Reviewed at:
lg.com
Posted Oct 6, 2022
love the smart home & app features
[This review was collected as part of a promotion.] These are great AC units and the smart home features are great! Mobile app allows you to set schedules and turn on/off the units while away from home. Works great with Google assistant. My only complaint is the noises it makes while on silent/sleep mode - because the fan is so low you can hear a weird whooshing noise p...
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LG Stuck In The Past
Reviewed at:
lg.com
Posted Oct 6, 2022
Needs more options on the features
LG needs to add the option to turn off the annoying beep that this AC makes every time you do something. LG also needs to make the sleep mode fan speed available without sleep mode. Sleep mode is annoying when you just want the AC at it's quietest without having to lower the set temperature since the sleep mode raises it incrementally.
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Response from Staples :
Thank you for taking the time to communicate with LG about your experience with your LG AC unit. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
JaNika Wiley, October 7, 2022
RoryTwo
Reviewed at:
lg.com
Posted Sep 12, 2022
Great at cooling and quiet
Unfortunately had an issue with the first one I had arriving damaged, but once I got it replaced the new one has been working like a charm. It cools quickly and quietly. Excellent window unit.
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D McNeal
Reviewed at:
lg.com
Posted Sep 11, 2022
Easy to install and cools great.
These is my second LG I have bought. After buying the first my bedroom AC went out so I knew what I wanted .
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Reviewed at:
lg.com
Posted Aug 7, 2022
New air conditioner
It took a little getting used to the way it comes on but so far it is doing a great job.
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Jonathon 070922
Reviewed at:
lg.com
Posted Jul 26, 2022
Powerful little unit loaded with features...
[This review was collected as part of a promotion.] Bought this unit about 3 weeks ago. It is super quiet and the hum is actually similar to the white noise generator I sleep with anyway so it works out well. I also like the digital thermostat and wifi enabled features so I can monitor it from my phone anywhere. I am hoping to save some money on energy with the dual-...
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gelane21
Reviewed at:
lg.com
Posted Jul 17, 2022
Great value, quiet, best window unit we have had
[This review was collected as part of a promotion.] Best Window unit we have ever owned! So Quiet! Such a nice app that integrates all of our LG THINQ equipment. With the experience we have had, we will continue changing our house over to an LG home.
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