Customer Reviews for Staples Remanufactured Tri-Color High Yield Ink Cartridge Replacement for HP 64XL (TRN9J91AN/STN9J91AN)
98 reviews
Most helpful positive review
Posted Jun 1, 2021
Alicemarie Lesch
Because I do a lot of typing & yet I do, I go through 64 black or color all the time, I found this one on line & ANOTHER GREAT PRODUCT FOR CHEAPER MONEY
VS
Most helpful critical review
Posted Oct 12, 2022
Didn't work
My hp printer won't recognize this ink
SUSAN B.
Verified Buyer
Posted May 29, 2025
Won't Align
Disappointed. The cartridge will not align properly in my printer. Probably will not purchase the remanufactured cartridge again.
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Response from Staples :
Dear Susan B.,
Thank you for your review. We truly regret hearing that you are not completely satisfied with your cartridge. We are sorry to hear you had an issue aligning your cartridge correctly in your printer. Please email us at [email protected] or contact our customer support team at 866.734.6548 ext. 2469 so we can better assist you. Thank You.
Linda H., June 9, 2025
RETHA C.
Verified Buyer
Posted May 14, 2025
Tri-Color remanufactured cartridges
The colors are not as "true" as HP cartridges
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Response from Staples :
Dear Retha C.,
We are sorry to see that you are not fully satisfied with the colors. Please email us at [email protected] or contact our customer support team at 866.734.6548 ext. 2469 so we can better assist you. Thank you.
Linda H., June 9, 2025
Joan C.
Verified Buyer
Reviewed at:
Staples Advantage
Posted Feb 19, 2025
I would give zero star if i could
I would give zero star if I could. It will print one sheet of paper and cartridge will say it empty. so you have to turn off the printer after every print.
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Response from Staples :
Thank you for your review, we truly regret hearing that you are not completely satisfied with your cartridge. Our cartridges are remanufactured to perform to the same standard as the national brand. Please email us at [email protected] or contact our customer support team at 866.734.6548 ext. 2469 so we can better assist you. Thank You.
Linda H., June 10, 2025
Staples Customer
Posted Mar 22, 2024
64xl staples
it will not work in the printer cause hp block 3rd party ink
1up votes 1
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Staples Customer
Verified Buyer
Posted Mar 19, 2024
Don't waste your money.
This cartridge would not work in my printer.
1up votes 1
0down votes 0
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BETH W.
Verified Buyer
Reviewed at:
Staples Advantage
Posted Feb 28, 2024
Tri color cartridge
Doesn't work in my printer. It's defective. However, the black one works.
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ALLEN T.
Verified Buyer
Reviewed at:
Staples Advantage
Posted Apr 30, 2023
Does not work!
This product will not work on my printer. HP printers requires original cartridges.
1up votes 1
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Staples Customer
Verified Buyer
Posted Feb 24, 2023
Good Plan B
Trying the store brand, Staples remanufactured ink cartridges, so far so good, at a much less cost than the factory direct replacements.
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Response from Staples :
Dear Paul Thank you so much for your review! We value our customer's feedback. If you ever have questions, feel free to contact our dedicated ink and toner support team at 1-877-228-3128.
Linda H., February 24, 2023
Staples Customer
Verified Buyer
Posted Feb 21, 2023
Great ink for my printer!
The ink is perfect for my HP printer and is working better than I expected. I highly recommend TRUE RED remanufactured ink to everybody that needs to buy HP ink.
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Response from Staples :
Dear Dammara Thank you so much for your review! We value our customer's feedback. If you ever have questions, feel free to contact our dedicated ink and toner support team at 1-877-228-3128.
Linda H., February 21, 2023
HYANNIS P.
Verified Buyer
Reviewed at:
Staples Advantage
Posted Dec 16, 2022
I'd buy it again
The print quality has not suffered and it saved our business some money.
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Staples Customer
Verified Buyer
Posted Nov 14, 2022
Remanufactured Tri-Color high yield ink cartridge
So far it's working fine the colors are very good so I will be ordering some more cartridges in the future
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Response from Staples :
Thank you so much for your review! We value our customer's feedback. If you ever have questions, feel free to contact our dedicated Staples ink and toner support team at 1-877-228-3128
Linda H., November 15, 2022
Staples Customer
Posted Nov 7, 2022
Saved me $$$
I do a lot of printing for my home based business and go through 2-3 cartridges a week. The savings will equate to $100s over the year. :-)
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Response from Staples :
Dear Ray Thank you so much for your review! We value our customer's feedback. If you ever have questions, feel free to contact our dedicated Tru Red ink and toner support team at 1-877-228-3128
Linda H., November 7, 2022
Araceli D.
Verified Buyer
Reviewed at:
Staples Advantage
Posted Oct 12, 2022
Didn't work
My hp printer won't recognize this ink
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JOHN H.
Verified Buyer
Reviewed at:
Staples Advantage
Posted Oct 1, 2022
TruRed
Will need to return because this cartridge is not accepted by my HP printer. Visually it appears that the electronic chip is for a different printer.
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Staples Customer
Verified Buyer
Posted Aug 11, 2022
Fading Picture
The colors faded in my pictures within a few months. Should be no stars, aka: unacceptable.
I'm going back to HP cartridges. The colors have not faded with HP even after several years.
I'm going back to HP cartridges. The colors have not faded with HP even after several years.
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Response from Staples :
Dear JS We truly regret hearing that you're not completely satisfied with your Tru Red™ HP 64XL replacement cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Linda H., August 12, 2022
J BART H.
Verified Buyer
Reviewed at:
Staples Advantage
Posted Aug 5, 2022
Failed Operation
Would not install in the HP printer. Item returned
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KIMBERLY O.
Verified Buyer
Reviewed at:
Staples Advantage
Posted Aug 1, 2022
poor quality and no ink!~I am returning them
Awful quality and the ink is so light you cant even see it! Dont waste your time with these~Im returning them both!
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Staples Customer
Verified Buyer
Posted Jan 26, 2022
Ink
Delivery was on time and with the product I ordered.
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Response from Staples :
Dear Paul Thank you so much for your review! We value our customer's feedback. If you ever have questions or issues feel free to contact our dedicated Tru Red™ ink and toner support team 1-877-228-3128.
Linda H., January 27, 2022
Staples Customer
Posted Dec 7, 2021
Dont buy
Works few times then stops because of coding from hp. Epson having same problems as per in store reps
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Response from Staples :
We truly regret hearing that you're not completely satisfied with your Tru Red™ HP 64XL replacement cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Linda H., December 8, 2021
Staples Customer
Verified Buyer
Posted Jul 1, 2021
good color, hp printer kept giving cartridge error
I was able to print with this cartridge for 2 days. The pics/forms I printed were wonderful color, but after 2 days my hp printer continually gave an error message about cartridge incorrect. No matter how many times I took it out, reinstalled, and printed alignment page I could not get anything to print from computer when sent.
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Response from Staples :
Dear Chris We truly regret hearing that you're not completely satisfied with your Tru Red™ HP 62XL replacement cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Linda H., July 2, 2021