Customer Reviews for Fellowes Powershred LX190 20-Sheet Cross Cut Personal Paper Shredder (FEL5501701)
Item # : 24461783
Model # : FEL5501701
Next generation 20-sheet cross-cut shredder that allows for more shredding with zero jamming
- IntelliBar with patented responsive technology provides next generation responsiveness for superior shredding performance
- 100% Jam Proof System automatically detects and powers through tough jobs for frustration-free shredding
Price isĀ $279.00,Ā Regular priceĀ was $370.59, You save 24%
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OverĀ 30
17 reviews
Most helpful positive review
Posted Feb 19, 2021
LX190-20
Powerful and Quiet. Easy empty basket. Does a great job.
VS
Most helpful critical review
Posted Aug 9, 2024
Not worth the money
had it less than a week and it jambed up and then said hopper was full. Opened the compartment and the grinders were totally impacted with paper, but hopper was only 25% full
Staples Customer
Verified Buyer
Reviewed at:
Quill
Posted Aug 15, 2024
love it
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TOM S.
Verified Buyer
Posted Aug 9, 2024
Not worth the money
had it less than a week and it jambed up and then said hopper was full. Opened the compartment and the grinders were totally impacted with paper, but hopper was only 25% full
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Response from Fellowes Expert :
Hi Tom. We are sorry the unit isn't working well. This is highly unusual so please reach out to customer service for troubleshooting assistance and be by the unit when you call. We are here to assist you!
Carole M., August 12, 2024
Randall
Verified Buyer
Reviewed at:
Quill
Posted Jan 16, 2024
Top Heavy
The shredder works like a dream. However, it is top heavy. If you roll it with the drawer removed, it tips over easily. The last time it tipped over, it smashed the plug on the back on the machine. Very disappointed.
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Staples Customer
Verified Buyer
Posted Jul 7, 2023
Excellent in-store service
Our salesman was outstanding
Helpful and knowledgeable
What he didnāt know, he looked up online
He made the purchase easy
Way to go Staples for hiring professionals
Helpful and knowledgeable
What he didnāt know, he looked up online
He made the purchase easy
Way to go Staples for hiring professionals
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Staples Customer
Verified Buyer
Posted May 7, 2023
Early Days
Difficult to judge at this stage.
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Staples Customer
Verified Buyer
Posted Feb 7, 2023
Not so automatic
I expected the machine to stop, stop and reverse rather than just stop for jam. The sensing feature causes the machine to pause, reset between feeds, annoying.
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Response from Fellowes Expert :
Hi Steven. We are sorry you are having this difficulty! If you haven't already done so, please call customer service for troubleshooting assistance and have the unit near you when you call. We are here to help!
Carole M., February 8, 2023
Staples Customer
Verified Buyer
Posted Jul 31, 2022
Powerful Shredder
I was used to buying lesser shredders which broke down under heavy use. This shredder operates like it will last me at least a decade. We shall see.
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Response from Fellowes Expert :
We appreciate the five star review, Howard! Thank you for choosing Fellowes!
Carole M., August 1, 2022
Staples Customer
Verified Buyer
Posted Jul 20, 2022
HAPPIER WITH OLD MODEL.
I was much happier with the old model I had, (PS-79Ci), of the same brand. It seems, after looking and comparing, that these shredders, (much like everything else), are not built as well as the older models. The prices get higher and higher and the quality gets lower and lower.......It works, with no issues to date, (have only had it maybe 5 days). Would also love if...
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Response from Fellowes Expert :
Thank you for sharing your comments, Christine! We are sorry you are not as pleased with your LX190 shredder. This model is larger than your PS79Ci, shreds more per pass, has additional features, and has a longer duty cycle so the price point will typically be higher. We have built our brand around the theme of the World's Toughest Shredder so long-term usage is our genuine goal. Please reach out to customer should you ever have any questions or need assistance. We are here to help you!
Carole M., July 20, 2022
Staples Customer
Verified Buyer
Posted Mar 19, 2022
Works as advertised
Happy with the product
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Staples Customer
Verified Buyer
Posted Jan 26, 2022
Quiet Shredder
This has got to be one of if not the quietest shredders I have ever worked with. The one drawback is the shape doesn't fit the trash bag
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Response from Fellowes Expert :
Hi Mary! We are glad you are enjoying the silent shred feature! We are not sure what bag you are using, but we recommend Fellowes' bag 36053 with this model. If you have any questions, please give us a call. We are here to assist you! Thank you for the great review.
Carole M., January 27, 2022
FLR3
Reviewed at:
Fellowes
Posted Aug 13, 2021
Superior Office Shredder
This Fellowes Office Shredder is simply the best shredder we have ever used in our office. It is built well and has nice ergonomic features which make it pleasant to look at and not something you prefer to hide in a closet. We shred paper daily and this shredder is one we will enjoy using and it is built so well it will last for years to come. I received this product fo...
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Staples Customer
Verified Buyer
Posted Jul 27, 2021
Disappointed
Paper jams in the feeder constantly. Quality of shredded output is too large. I wish I had ordered the Staples brand instead. Not recommended if you do a lot of shredding as you will be constantly unjamming the feeder.
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BRIAN W.
Verified Buyer
Posted Jul 23, 2021
New shredder
Have been using this for about a week and it works well. Not sure if it would actually cut up 24 pages though. What is good is the no jam technology. If you put in too much it the glowing light bar will turn red and will tell you and not to go forward. Key thing, which I have never know with shredder is they need to be oiled. Recommendation is to do it whenever you empt...
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THERESA
Verified Buyer
Reviewed at:
Quill
Posted Jul 13, 2021
Shredder
Great product. As big as we wanted.
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Staples Customer
Verified Buyer
Posted May 6, 2021
Fellowes LX190
It works very well; makes shredding go much faster.
0up votes 0
1down votes 1
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Staples Customer
Verified Buyer
Posted Feb 19, 2021
LX190-20
Powerful and Quiet. Easy empty basket. Does a great job.
1up votes 1
1down votes 1
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