Customer Reviews for Google Wi-Fi AC1200 Dual Band Wireless Mesh Router, White, 3/Pack (GA02434-US)
Item # : 24468483
Model # : 5949284
- 2.4 GHz / 5 GHz (Dual-Band)
- 3/Pack
Price is $210.99
2046 reviews
Most helpful positive review
Posted Oct 2, 2022
Works Great
Easy plug/play - Google Home App and Google Wi-Fi trio of devices nearly self-configured with just a few pieces of info. Happy wife.
VS
Most helpful critical review
Posted Feb 7, 2022
Hate Google home - loved Google wifi app
I have used the Google Wifi app for several years and had absolutely no problems setting up or maintaining my mesh. But since they switched everything to the Google Home app it's a mess. Very difficult to find what I am looking for, can not control my mesh without searching for a long time. Please give us back Google Wifi?
LISA B.
Verified Buyer
Posted Oct 7, 2022
Not user friendly
Supposedly very easy to set up could not get 2nd point to connect to home point though only about 25’ apart; could not call tech support because no number supplied in box disappointed…
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PAUL G.
Verified Buyer
Posted Oct 2, 2022
Works Great
Easy plug/play - Google Home App and Google Wi-Fi trio of devices nearly self-configured with just a few pieces of info. Happy wife.
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STEPHEN R.
Verified Buyer
Posted Sep 19, 2022
Did the trick !
Wife’s Peloton connection kept cutting out until I set this up ! Now we’re in business ! Glad there is a pack of three because now my whole small house is covered ! Thanks Google !
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SHERITA D.
Verified Buyer
Posted Jul 1, 2022
WiFi extender
PERFECT exactly what I was looking for.
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GLORIA I.
Verified Buyer
Posted Jun 26, 2022
Great service and reassurance with setting this n
Great service nearly seamless set up! Easy to install. Good coverages.
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PAMBRAN N.
Verified Buyer
Posted May 19, 2022
Great mesh wifi for the home
Pretty simple to setup and a great wifi from Google
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SUSAN Y.
Verified Buyer
Posted Apr 20, 2022
Good coverage
Covers upstairs downstairs and back wing in an old farmhouse. Prior attempts with multiple routers and extenders were not satisfactory
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FRANK D.
Verified Buyer
Posted Mar 28, 2022
Google Router.
Works like a charm!!
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Mary My Queen A.
Verified Buyer
Posted Mar 15, 2022
Great buy!
Great buy and price!
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M Boozer
Reviewed at:
Google LLC
Posted Feb 18, 2022
Great Service
Google fiber has been one of the best decisions I made in recently. They have a great customer service as well as reliable streaming. I have yet to have any interruptions in my day-to-day usage. I currently work from home and have to use the internet to connect to my company. There has been no problems whatsoever. I hope this stays the same and keeps up the great work.
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M Boozer
Reviewed at:
Google LLC
Posted Feb 18, 2022
Great Service
Google fiber has been one of the best decisions I made in recently. They have a great customer service as well as reliable streaming. I have yet to have any interruptions in my day-to-day usage. I currently work from home and have to use the internet to connect to my company. There has been no problems whatsoever. I hope this stays the same and keeps up the great work.
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DCinRaytown
Reviewed at:
Google LLC
Posted Feb 10, 2022
wifi thoughts
the wifi works great anywhere in the house, it will work in the front yard but not in the back yard. that is ok cause when I am in the back I don't have anything with me that uses wifi
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DCinRaytown
Reviewed at:
Google LLC
Posted Feb 10, 2022
wifi thoughts
the wifi works great anywhere in the house, it will work in the front yard but not in the back yard. that is ok cause when I am in the back I don't have anything with me that uses wifi
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Ann Ron I.
Reviewed at:
Google LLC
Posted Feb 9, 2022
So-so internet connection
We have Ring cameras located on our 2nd story as well as a 2nd story bedroom with a TV. We still receive weak signal/no signal messages even with the new Google Fiber connections. We attempted to put our second google “box” in a 1st floor room that would be closer to the upstairs TV
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Response from Staples :
Hi Ann Ron I., thanks for sharing your feedback. We're sorry to hear you're having trouble with your Google Wifi having weak/no signal messages. This is not the type of experience we want you to have, and we're here to help. We suggest contacting our support team so we can assist you and check on your Google Wifi. We might need to perform some troubleshooting steps that may help resolve your concern. Reach out to us here anytime: https://support.google.com/googlenest/gethelp
February 10, 2022
Ann Ron I.
Reviewed at:
Google LLC
Posted Feb 9, 2022
So-so internet connection
We have Ring cameras located on our 2nd story as well as a 2nd story bedroom with a TV. We still receive weak signal/no signal messages even with the new Google Fiber connections. We attempted to put our second google “box” in a 1st floor room that would be closer to the upstairs TV
0up votes 0
0down votes 0
Report
Response from Staples :
Hi Ann Ron I., thanks for sharing your feedback. We're sorry to hear you're having trouble with your Google Wifi having weak/no signal messages. This is not the type of experience we want you to have, and we're here to help. We suggest contacting our support team so we can assist you and check on your Google Wifi. We might need to perform some troubleshooting steps that may help resolve your concern. Reach out to us here anytime: https://support.google.com/googlenest/gethelp
February 10, 2022
robk37
Reviewed at:
Google LLC
Posted Feb 9, 2022
best ive ever had
this wifi is the best. It is the fastest and the most connectable. I have had many issues in this house because of its construction. I have fiber optic system and it connects to the google units great and the speeds are unheard of. the phone companies
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robk37
Reviewed at:
Google LLC
Posted Feb 9, 2022
best ive ever had
this wifi is the best. It is the fastest and the most connectable. I have had many issues in this house because of its construction. I have fiber optic system and it connects to the google units great and the speeds are unheard of. the phone companies
0up votes 0
0down votes 0
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K_Park
Reviewed at:
Google LLC
Posted Feb 7, 2022
Hate Google home - loved Google wifi app
I have used the Google Wifi app for several years and had absolutely no problems setting up or maintaining my mesh. But since they switched everything to the Google Home app it's a mess. Very difficult to find what I am looking for, can not control my mesh without searching for a long time. Please give us back Google Wifi?
0up votes 0
0down votes 0
Report
Response from Staples :
Hi K_Park, thanks for sharing your insights with us. We´re sorry to hear about your disappointment with the move to the Google Home app for Google Wifi.
We wanted to make the Google Home app the one place where you can control all your favorite Nest devices and other smart home devices with the Google Assistant. Here are some benefits you can get by using the Google Home app:
- Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
- Your Google Nest devices and services will work together.
- One account to sign into both the Nest and Google Home apps.
- Your homes and home members will be aligned across the Nest and Google Home apps.
We value your feedback and we´ll certainly pass this information along to our product team and go back to the drawing board and keep improving our products and services. If you need further help, our support team would be happy to help you with your support concerns. Please reach out to our support team here: https://support.google.com/googlenest/gethelp
February 8, 2022
K_Park
Reviewed at:
Google LLC
Posted Feb 7, 2022
Hate Google home - loved Google wifi app
I have used the Google Wifi app for several years and had absolutely no problems setting up or maintaining my mesh. But since they switched everything to the Google Home app it's a mess. Very difficult to find what I am looking for, can not control my mesh without searching for a long time. Please give us back Google Wifi?
0up votes 0
0down votes 0
Report
Response from Staples :
Hi K_Park, thanks for sharing your insights with us. We´re sorry to hear about your disappointment with the move to the Google Home app for Google Wifi.
We wanted to make the Google Home app the one place where you can control all your favorite Nest devices and other smart home devices with the Google Assistant. Here are some benefits you can get by using the Google Home app:
- Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
- Your Google Nest devices and services will work together.
- One account to sign into both the Nest and Google Home apps.
- Your homes and home members will be aligned across the Nest and Google Home apps.
We value your feedback and we´ll certainly pass this information along to our product team and go back to the drawing board and keep improving our products and services. If you need further help, our support team would be happy to help you with your support concerns. Please reach out to our support team here: https://support.google.com/googlenest/gethelp
February 8, 2022
Jason
Reviewed at:
Google LLC
Posted Feb 7, 2022
Great Wi-Fi
Easy to setup And never a lost connection even outside
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