Customer Reviews for Google WiFi AC1200 Dual-Band Wireless Mesh Router, White (GA02430-US)
Google WiFi AC1200 Dual-Band Wireless Mesh Router, White (GA02430-US) is Out of stock
Item # : 24468484
Model # : 5949285
- 2.4 GHz / 5 GHz (Dual-Band)
- Wi-Fi 5 (802.11ac)
Price is $108.99
2031 reviews
Most helpful positive review
Posted Feb 20, 2023
It’s great addition to our home mesh network since the set up box only came with 2 extra pods.
VS
Most helpful critical review
Posted Feb 7, 2022
Hate Google home - loved Google wifi app
I have used the Google Wifi app for several years and had absolutely no problems setting up or maintaining my mesh. But since they switched everything to the Google Home app it's a mess. Very difficult to find what I am looking for, can not control my mesh without searching for a long time. Please give us back Google Wifi?
KATHRYN W.
Verified Buyer
Posted Dec 1, 2023
Good not great
Had to buy two to replace one old router. However they are fast and easy to connect; and definitely nicer looking than most routers.
0up votes 0
0down votes 0
Report
M.P.
Verified Buyer
Posted Feb 20, 2023
It’s great addition to our home mesh network since the set up box only came with 2 extra pods.
0up votes 0
0down votes 0
Report
M Boozer
Reviewed at:
Google LLC
Posted Feb 18, 2022
Great Service
Google fiber has been one of the best decisions I made in recently. They have a great customer service as well as reliable streaming. I have yet to have any interruptions in my day-to-day usage. I currently work from home and have to use the internet to connect to my company. There has been no problems whatsoever. I hope this stays the same and keeps up the great work.
0up votes 0
0down votes 0
Report
M Boozer
Reviewed at:
Google LLC
Posted Feb 18, 2022
Great Service
Google fiber has been one of the best decisions I made in recently. They have a great customer service as well as reliable streaming. I have yet to have any interruptions in my day-to-day usage. I currently work from home and have to use the internet to connect to my company. There has been no problems whatsoever. I hope this stays the same and keeps up the great work.
0up votes 0
0down votes 0
Report
DCinRaytown
Reviewed at:
Google LLC
Posted Feb 10, 2022
wifi thoughts
the wifi works great anywhere in the house, it will work in the front yard but not in the back yard. that is ok cause when I am in the back I don't have anything with me that uses wifi
0up votes 0
0down votes 0
Report
DCinRaytown
Reviewed at:
Google LLC
Posted Feb 10, 2022
wifi thoughts
the wifi works great anywhere in the house, it will work in the front yard but not in the back yard. that is ok cause when I am in the back I don't have anything with me that uses wifi
0up votes 0
0down votes 0
Report
Ann Ron I.
Reviewed at:
Google LLC
Posted Feb 9, 2022
So-so internet connection
We have Ring cameras located on our 2nd story as well as a 2nd story bedroom with a TV. We still receive weak signal/no signal messages even with the new Google Fiber connections. We attempted to put our second google “box” in a 1st floor room that would be closer to the upstairs TV
0up votes 0
0down votes 0
Report
Response from Staples :
Hi Ann Ron I., thanks for sharing your feedback. We're sorry to hear you're having trouble with your Google Wifi having weak/no signal messages. This is not the type of experience we want you to have, and we're here to help. We suggest contacting our support team so we can assist you and check on your Google Wifi. We might need to perform some troubleshooting steps that may help resolve your concern. Reach out to us here anytime: https://support.google.com/googlenest/gethelp
February 10, 2022
Ann Ron I.
Reviewed at:
Google LLC
Posted Feb 9, 2022
So-so internet connection
We have Ring cameras located on our 2nd story as well as a 2nd story bedroom with a TV. We still receive weak signal/no signal messages even with the new Google Fiber connections. We attempted to put our second google “box” in a 1st floor room that would be closer to the upstairs TV
0up votes 0
0down votes 0
Report
Response from Staples :
Hi Ann Ron I., thanks for sharing your feedback. We're sorry to hear you're having trouble with your Google Wifi having weak/no signal messages. This is not the type of experience we want you to have, and we're here to help. We suggest contacting our support team so we can assist you and check on your Google Wifi. We might need to perform some troubleshooting steps that may help resolve your concern. Reach out to us here anytime: https://support.google.com/googlenest/gethelp
February 10, 2022
robk37
Reviewed at:
Google LLC
Posted Feb 9, 2022
best ive ever had
this wifi is the best. It is the fastest and the most connectable. I have had many issues in this house because of its construction. I have fiber optic system and it connects to the google units great and the speeds are unheard of. the phone companies
0up votes 0
0down votes 0
Report
robk37
Reviewed at:
Google LLC
Posted Feb 9, 2022
best ive ever had
this wifi is the best. It is the fastest and the most connectable. I have had many issues in this house because of its construction. I have fiber optic system and it connects to the google units great and the speeds are unheard of. the phone companies
0up votes 0
0down votes 0
Report
K_Park
Reviewed at:
Google LLC
Posted Feb 7, 2022
Hate Google home - loved Google wifi app
I have used the Google Wifi app for several years and had absolutely no problems setting up or maintaining my mesh. But since they switched everything to the Google Home app it's a mess. Very difficult to find what I am looking for, can not control my mesh without searching for a long time. Please give us back Google Wifi?
0up votes 0
0down votes 0
Report
Response from Staples :
Hi K_Park, thanks for sharing your insights with us. We´re sorry to hear about your disappointment with the move to the Google Home app for Google Wifi.
We wanted to make the Google Home app the one place where you can control all your favorite Nest devices and other smart home devices with the Google Assistant. Here are some benefits you can get by using the Google Home app:
- Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
- Your Google Nest devices and services will work together.
- One account to sign into both the Nest and Google Home apps.
- Your homes and home members will be aligned across the Nest and Google Home apps.
We value your feedback and we´ll certainly pass this information along to our product team and go back to the drawing board and keep improving our products and services. If you need further help, our support team would be happy to help you with your support concerns. Please reach out to our support team here: https://support.google.com/googlenest/gethelp
February 8, 2022
K_Park
Reviewed at:
Google LLC
Posted Feb 7, 2022
Hate Google home - loved Google wifi app
I have used the Google Wifi app for several years and had absolutely no problems setting up or maintaining my mesh. But since they switched everything to the Google Home app it's a mess. Very difficult to find what I am looking for, can not control my mesh without searching for a long time. Please give us back Google Wifi?
0up votes 0
0down votes 0
Report
Response from Staples :
Hi K_Park, thanks for sharing your insights with us. We´re sorry to hear about your disappointment with the move to the Google Home app for Google Wifi.
We wanted to make the Google Home app the one place where you can control all your favorite Nest devices and other smart home devices with the Google Assistant. Here are some benefits you can get by using the Google Home app:
- Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
- Your Google Nest devices and services will work together.
- One account to sign into both the Nest and Google Home apps.
- Your homes and home members will be aligned across the Nest and Google Home apps.
We value your feedback and we´ll certainly pass this information along to our product team and go back to the drawing board and keep improving our products and services. If you need further help, our support team would be happy to help you with your support concerns. Please reach out to our support team here: https://support.google.com/googlenest/gethelp
February 8, 2022
Jason
Reviewed at:
Google LLC
Posted Feb 7, 2022
Great Wi-Fi
Easy to setup And never a lost connection even outside
0up votes 0
0down votes 0
Report
Jason
Reviewed at:
Google LLC
Posted Feb 7, 2022
Great Wi-Fi
Easy to setup And never a lost connection even outside
0up votes 0
0down votes 0
Report
New google wi-fi
Reviewed at:
Google LLC
Posted Feb 5, 2022
Poor signal
Set up was easy but signal is very poor in some areas of the house.
0up votes 0
0down votes 0
Report
New google wi-fi
Reviewed at:
Google LLC
Posted Feb 5, 2022
Poor signal
Set up was easy but signal is very poor in some areas of the house.
0up votes 0
0down votes 0
Report
Paul S.
Reviewed at:
Google LLC
Posted Feb 5, 2022
Google nest wifi
Works great. Coverage is great and easy to setup. Much better that the generation 1 wifi.
0up votes 0
0down votes 0
Report
Paul S.
Reviewed at:
Google LLC
Posted Feb 5, 2022
Google nest wifi
Works great. Coverage is great and easy to setup. Much better that the generation 1 wifi.
0up votes 0
0down votes 0
Report
Dah1
Reviewed at:
Google LLC
Posted Feb 5, 2022
Switch to you tube
I hate this. I liked google tv just fine even if it was more expensive. This new streaming is so hard to navigate. I’m thinking of switching to spectrum.
0up votes 0
0down votes 0
Report
Response from Staples :
Hi Dah1, thanks for sharing your feedback. We´re sorry to hear about the frustrating experience with Google Wifi. If you´re willing to try, our support team would gladly assist, and walk you through the features for Nest Wifi using the Google Home app. Please feel free to contact us via the Google Nest page here: https://support.google.com/googlenest/gethelp
February 6, 2022
Dah1
Reviewed at:
Google LLC
Posted Feb 5, 2022
Switch to you tube
I hate this. I liked google tv just fine even if it was more expensive. This new streaming is so hard to navigate. I’m thinking of switching to spectrum.
0up votes 0
0down votes 0
Report
Response from Staples :
Hi Dah1, thanks for sharing your feedback. We´re sorry to hear about the frustrating experience with Google Wifi. If you´re willing to try, our support team would gladly assist, and walk you through the features for Nest Wifi using the Google Home app. Please feel free to contact us via the Google Nest page here: https://support.google.com/googlenest/gethelp
February 6, 2022