Customer Reviews for Staples Remanufactured Magenta Standard Yield Ink Cartridge Replacement for HP 902 (TRT6L90AN)
223 reviews
Most helpful positive review
Posted Oct 15, 2020
Tru Red Ink
Works quite well and half the price of the ridiculously priced HP. Ink.
VS
Most helpful critical review
Posted Nov 4, 2019
Ink Cartridge Woudn't register
I just changed over my ink cartridge for my HP officejet pro 6970 and my printer wont register the cartridge. I have been using HP brand but thought that I would switch to save a little money. I will have to repurchase with the HP version.
Staples Customer
Verified Buyer
Posted Nov 7, 2023
Barely any ink
I printed about 7 pages before getting a low ink warning. Definitely won’t be buying this again.
0up votes 0
0down votes 0
Report
Response from Staples :
Dear Greta We truly regret hearing that you're not completely satisfied with your Staples HP 902 replacement cartridge. Please visit our Cartridge Support site: www.cartridge-support.com for troubleshooting help or call our support team at 1-877-228-3128 and we can assist you in resolving any issue you are experiencing with the product.
Cindy, November 7, 2023
Staples Customer
Verified Buyer
Posted Mar 13, 2023
did not work
0up votes 0
0down votes 0
Report
Staples Customer
Verified Buyer
Posted Jul 14, 2022
good product
performed as expected
0up votes 0
0down votes 0
Report
Response from Staples :
Thank you so much for your review! We value our customer's feedback. If you ever have questions, feel free to contact our dedicated Tru Red ink and toner support team at 1-877-228-3128
Linda H., July 15, 2022
Staples Customer
Posted Apr 2, 2021
Doesn't work
The printer stated that their is a problem with cartridge.
0up votes 0
0down votes 0
Report
Response from Staples :
Dear HE Inc Thank you for your review, we truly regret hearing that you're not completely satisfied with your Tru Redâ„¢ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Linda H., April 8, 2021
Staples Customer
Verified Buyer
Posted Feb 6, 2021
TruRed Color Cartridges
Took a chance on these, with them not being OEM HP cartridges. This Covid pandemic has impacted even simple things like ink cartridges, HP site was out of many cartridges for my 6970 printer. They arrived, I opened them, inserted in my printer and the printer wouldn't recognize them.
I tried everything, reinserted them, power off printer, you name it. No go. So ...
I tried everything, reinserted them, power off printer, you name it. No go. So ...
Read full review
0up votes 0
0down votes 0
Report
Staples Customer
Verified Buyer
Posted Jan 4, 2021
The printer would not let me use it.
The printer would not let me use it. It kept saying it was not installed properly, so I put the old one back in.
0up votes 0
0down votes 0
Report
Response from Staples :
We are sorry you experienced a problem with our HP902 replacement cartridge. We truly regret hearing that you're not completely satisfied with your Tru Redâ„¢ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Linda H., January 5, 2021
Staples Customer
Posted Dec 16, 2020
DONT WORK
THIS WILL NOT WORK ON MY PRINTER HP WONT LET IT WORK SO WHY ARE YOU SELLING IT
0up votes 0
0down votes 0
Report