Customer Reviews for Epson WorkForce ES-580W Wireless Duplex Document Scanner, Black (B11B258201)
Item # : 24469374
Model # : 9472385
Easy, fast scanning for maximum productivity and seamless organization
- Easy wireless scanning — large 4.3" touchscreen and wireless connectivity allow you to easily scan to smartphones, tablets, computers and online cloud storage accounts from your desktop, scanner LCD or Epson Smart Panel mobile app
- Quickly scan stacks of paper — robust 100-sheet Auto Document Feeder easily accommodates multiple paper types and sizes in one batch
Price is $449.99
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Over 30
192 reviews
Most helpful positive review
Posted Sep 29, 2025
Works like a champ!
Used the unit to document 40,000 pages of a national organization's magazine (70 years worth). Worked flawlessly. PDFs are OCRed and allow research across all issues of the magazine including advertisements. Brilliant unit! Only wish it could do larger than 8.5x11" format too.
VS
Most helpful critical review
Posted Sep 5, 2025
The software interface is like something from the early 90s
Expect to spend about 10 min playing with the settings each time you use it in order scan even short documents of 10 pages. It’s bad enough that I’m considering just recycling it after only 4 months. I had thought it was just me needing to put in the time to get used to it but that hasn’t helped. I would strongly urge you to avoid this thing.
GeorgeF1
Reviewed at:
epson.com
Posted Sep 29, 2025
Works like a champ!
Used the unit to document 40,000 pages of a national organization's magazine (70 years worth). Worked flawlessly. PDFs are OCRed and allow research across all issues of the magazine including advertisements. Brilliant unit! Only wish it could do larger than 8.5x11" format too.
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PETER B.
Posted Sep 23, 2025
Epson Scanner 500 Series
This is my second Epson scanner of the 500 Series. They are simple small and excellent.
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JOHN L.
Posted Sep 20, 2025
Epson ES-580W
Easy to set up. Fast and easy to use.
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JO ANN O.
Posted Sep 17, 2025
Overstepped--asked to contact my Email Contacts
I don't want them contacting my clients/vendors without my permission.
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Response from Staples :
Hi Jo Ann O. thank you for taking the time to write a review of your new Epson scanner. We appreciate your business and value your feedback. Your ES-580W includes free technical support for the life of your product so if you’d like help feel free to contact us at (562) 276-4382; Hours: Monday – Friday 7 a.m. to 4 p.m. (PT). Kind Regards Joseph – The Epson Team.
Joseph, September 26, 2025
S.M.
Posted Sep 5, 2025
The software interface is like something from the early 90s
Expect to spend about 10 min playing with the settings each time you use it in order scan even short documents of 10 pages. It’s bad enough that I’m considering just recycling it after only 4 months. I had thought it was just me needing to put in the time to get used to it but that hasn’t helped. I would strongly urge you to avoid this thing.
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Response from Staples :
Hi Stephen M. we apologize that you are having issues with your scanner. Your Epson WorkForce ES-580W has a one-year warranty and includes free technical support for the life of your product. Our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday 7 a.m. to 4 p.m. (PT). Sincerely Joseph – The Epson Team.
Joseph, September 26, 2025
CRYSTAL H.
Posted Aug 28, 2025
Quick scanner and quality output
I was able to scan 400 pages in just a few minutes and save it as searchable. Perfect for what I needed
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PATRICIA A.
Reviewed at:
Staples Business
Posted Aug 7, 2025
Scanner
Our Natural Resources department really liked this great item!
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BRADFORD S.
Reviewed at:
Staples Business
Posted Jun 24, 2025
Avoid doesn't work w windows 11
After purchase find out Epson scanner driver and Epson scanner app not supported by windows 11 . So a lot of functions aren’t available. Scan to iPhone so slow . Only response is use windows scan which is cumbersome . Epson 500 was great but this lack of interface is just terrible . The 580 does great scans occasionally but there is no ease of use
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Time waster
Reviewed at:
epson.com
Posted Apr 17, 2025
doesn't work with mac
Bought it a week ago and it doesn't work. Returning it.
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Response from Staples :
Hi Epson Customer, thank you for taking the time to write a review of your Epson scanner. We appreciate your business, and value your feedback. Your WorkForce ES-580W includes free technical support for the life of your product, so if you ever need assistance, feel free to contact us at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Kind Regards, Joseph – The Epson Team.
Joseph, April 21, 2025
KayDee
Reviewed at:
epson.com
Posted Mar 19, 2025
Awesome machine!!!
I haven't been this excited about an office product since my first laser printer! I LOVE this scanner! It's so fast, it does double sided sheets, I don't get arm cramps from lifting lids and putting papers on the glass. It is AWESOME.
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HEATHER C.
Posted Mar 7, 2025
1 year later and not working
Just out of the warranty and it will not connect to the wifi there is no wifi issue as other devices are connected in the office. WHY DOES THIS NOT HAVE A HARD WIRE OPTION!!! EPSON WAS NOT HELPFUL WILL NEVER BUY THIS BRAND AGAIN
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Response from Staples :
Hi I truly regret hearing that you're not completely satisfied with your new Printer. Please reach out to the tech support team at 1-562-276-4382 for assistance troubleshooting the wifi issues you've encountered. If you have any questions or concerns please contact us at 1-800-333-3330 option 3 or via Chat at Staples.com. We'll be happy to take a look at this for you. ^MS
, March 10, 2025
WAYNE U.
Posted Feb 27, 2025
Scanner Epsom
Making life easy faster happiness.
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Company
Reviewed at:
Staples Business
Posted Feb 25, 2025
DO NOT BUY
bad quality. Will not scan more than 2 pages without issues or wont scan at all.
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William S.
Posted Feb 3, 2025
Not as good as hoped
I purchased this standalone scanner to improve upon my Canon printer scanner. It has a higher quality but only slightly; speed and quantity are much larger. Obviously (though I didn't think of it) you cannot scan anything with a bind since you cannot lay flat (like a book or booklet). Sometimes it thinks thin paper is 2 pages and treats it as a jam. It's connection to m...
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Response from Staples :
Hello WILLIAM S. we apologize for the disappointing experience you’ve encountered with your Epson scanner's wireless connection. Your ES-580W includes free technical support for the life of your product. Please call and let our Epson Support Team assist. Our support number is (562) 276-4382. Our support hours of operation are Monday – Friday 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely Alissa A. – The Epson Team.
Alissa A., March 3, 2025
bbBBBBB
Reviewed at:
epson.com
Posted Nov 22, 2024
UGH
CANT GET IT TO CONNECT TO MY LAPTOP
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Response from Staples :
Hello bbBBBBB, we apologize for the disappointing experience you’ve encountered with your Epson scanner's wireless connection. Your ES-580W includes free technical support for the life of your product. Please call and let our Epson Support Team assist. Our support number is (562) 276-4382. Our support hours of operation are Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Joseph – The Epson Team.
Joseph, November 25, 2024
JAMES S.
Posted Nov 8, 2024
avoid - there has to be better options out there
The thing jams constantly and a piece already broke off of the cover so it no longer closes making is useless so in the trash it goes. It lasted just over 4 months and that's it
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Response from Staples :
Hi James S. we apologize that you are having issues with your scanner. Your Epson WorkForce ES-580W has a one-year warranty and includes free technical support for the life of your product. Our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday 7 a.m. to 4 p.m. (PT). Sincerely Joseph – The Epson Team.
Joseph, November 11, 2024
Fran Sant
Reviewed at:
staples.ca
Posted Oct 15, 2024
You won't regret it!
Excellent scanner, extremely fast scans, one pass for double sided documents, much much better than my multifunction printer!
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DEBRA T.
Reviewed at:
Staples Business
Posted Oct 1, 2024
Finally got the scanner I wanted
I've only given it a test drive the pages went thru so quick I thought I didn't load the pages right. Excited to see how it works in my jeep. Thank you Staples Advantage
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Richard S
Reviewed at:
staples.ca
Posted Sep 1, 2024
Great scanner for bulk scanning
Very good scanner. Satisfied.
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CLAIRE G.
Posted Aug 18, 2024
Great!
Have only used it for a week now but we love it! Was so easy to set up and I love that it can scan directly to our OneDrive.
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