Customer Reviews for Netgear AX1800 Dual Band Gaming Router, Black (RAX10-100NAS)
1853 reviews
Most helpful positive review
Posted Apr 14, 2022
Mom of a happy gamer
Before we purchased the Netgear AX4 Wi-Fi router my son complained daily about lagging and the download time. After the purchase he lets me know how happy he is, no lagging and the download time is one third the time. Happy son, happy mom.
VS
Most helpful critical review
Posted Aug 12, 2024
No one at Staples or at Netgear stated that this router would not work with business internet based devices. However, after three days, it only worked for my desktop computer and Firestick TV. The manufacturer had no solution to make it work with an IP Phone.
Had to return item for a refund.
Had to return item for a refund.
KITTY T.
Verified Buyer
Posted Aug 30, 2024
not great
hard to set up, my IT guy had troubles
0up votes 0
0down votes 0
Report
Staples Customer
Verified Buyer
Posted Aug 12, 2024
No one at Staples or at Netgear stated that this router would not work with business internet based devices. However, after three days, it only worked for my desktop computer and Firestick TV. The manufacturer had no solution to make it work with an IP Phone.
Had to return item for a refund.
Had to return item for a refund.
0up votes 0
0down votes 0
Report
PAUL G.
Verified Buyer
Posted Aug 5, 2024
dont know how long it will last
this is my 3rd wireless netgear wifi router. hopefully this lasts longer than the others
0up votes 0
0down votes 0
Report
RITA R.
Verified Buyer
Posted Jun 11, 2024
NETGEAR AX1800 Router
It refuses to pick up my favorite Live TV Channel, Montana PBS Live TV is which only 83 miles from Butte, MT and instead forces me onto a Colorado Live TV Channel which I don't want. It is the only Live PBS channel I can get with that Router. WHY?
0up votes 0
0down votes 0
Report
TIM B.
Verified Buyer
Posted May 10, 2024
A Solid Router at a Good Price
I replaced an old Netgear with this one. Even though the previous had failed, they are still one of the best in the business as far as router companies. It works well supporting multiple streaming TVs, phones and other devices
0up votes 0
0down votes 0
Report
GARY S.
Verified Buyer
Posted Mar 26, 2024
Does it's job!
The Netgear AX 1800 Dual Band does exactly what we bought it for. We coudn't be happier with it or the service we received at Staples when purchasing it.
0up votes 0
0down votes 0
Report
Staples Customer
Verified Buyer
Posted Mar 25, 2024
Great improvement.
Much better than the old router. Can now use the speed upgrade.
0up votes 0
0down votes 0
Report
Staples Customer
Verified Buyer
Posted Feb 27, 2024
Router
Easy to hookup and covers my whole house.
0up votes 0
0down votes 0
Report
GARY W.
Verified Buyer
Posted Jan 24, 2024
Netgear Wifi router
Easy hookup and setup. Twice as fast as my original router
0up votes 0
0down votes 0
Report
ELLEN M.
Verified Buyer
Posted Nov 28, 2023
Nice essential router.
Works well, I think. Still in box.
0up votes 0
0down votes 0
Report
Staples Customer
Verified Buyer
Posted Nov 26, 2023
Router improves home network
The Netgear Nighthawk AX 1800 Router improved the operation of my WIFI network and was at a reasonable price.
0up votes 0
0down votes 0
Report
Staples Customer
Verified Buyer
Posted Oct 31, 2023
Amazingly Fast
Super fast and superior coverage. Love it.
0up votes 0
0down votes 0
Report
ROGER H.
Verified Buyer
Posted Jul 22, 2023
bad or miserable of NO use
This was the worst experience I ever made with Stapples !!
0up votes 0
0down votes 0
Report
CAREY W.
Verified Buyer
Posted Jun 22, 2023
works great!
Been a while since I had to buy a router. Now you download an app to your phone and your phone downloads to router and Voila, Internet connection back
0up votes 0
0down votes 0
Report
Staples Customer
Verified Buyer
Posted Jun 17, 2023
Faulty Equipment
The setup of the NetGear router was unsuccessful. I called NetGear Tech support for assistance. They attempted to troubleshoot and resolve the issue; however, after 2hours on the phone, I was advised that the router was faulty and should be returned to the retailer. There was nothing more they could do.
0up votes 0
0down votes 0
Report
DOUGLAS R.
Verified Buyer
Posted Jun 8, 2023
Good, fast router
Setup was straightforward. Wifi seems much faster than my old router and seems to have better range.
0up votes 0
0down votes 0
Report
MARCUS M.
Verified Buyer
Posted Jun 3, 2023
Lightning FAST
I upgraded from a Netgear R6 120 which was adequate for normal web use. I am not a gamer or streamer but I do a lot of research. Staples tech advisor recommended this router and I am very happy he did. My first speed test reported that it was exceptionally FAST and noticeably so. I would definitely recommend this router to everyone.
0up votes 0
0down votes 0
Report
SCOTT A.
Verified Buyer
Posted May 25, 2023
Easy to follow directions to install.
0up votes 0
0down votes 0
Report
Staples Customer
Verified Buyer
Posted Apr 6, 2023
ok
it was fine however, had a hard getting it to run. had to call netgear and they helped set it up
0up votes 0
0down votes 0
Report
Staples Customer
Verified Buyer
Posted Apr 6, 2023
Does make a difference in accessing my wifi.
Does make a difference in accessing my wifi.
1up votes 1
0down votes 0
Report