Customer Reviews for RICOH ScanSnap IX1400 PA03820-B235 Duplex Document Scanner, Black
Item # : 24478072
Model # : PA03820-B235
Fujitsu Scanners are now RICOH Document Scanners.
- Desktop scanner with USB connection is perfect for your home or office
- 600 x 600 dpi optical resolution for good-quality printed text and images
Price is $384.99
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44 reviews
Most helpful positive review
Posted Aug 29, 2025
Great purchase
Quick, efficient, and easy to use
VS
Most helpful critical review
Posted Jul 18, 2022
Nice machine delivered quickly
Looks like a good machine to replace my outdated model. Instructions provided with it are good up to a point and then fall down completely. After trying to install then 2 session with their Support. plus some no-fault interruptions I am resuming my attempts to make it work at all.
ML Ren
Reviewed at:
staples.ca
Posted Aug 29, 2025
Great purchase
Quick, efficient, and easy to use
0up votes 0
0down votes 0
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CHRISTINE C.
Posted Apr 13, 2025
Works effortlessly!
Quiet and quick scanning-easy to use.
0up votes 0
0down votes 0
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JOYCE GADDIS
Posted Jun 9, 2024
Document scanner
It was good for the home office before I purchased a dual sided scanner/printer
0up votes 0
0down votes 0
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NARESH K.
Posted Mar 14, 2024
User friendly
0up votes 0
0down votes 0
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SHANIA B.
Posted Feb 8, 2024
Amazing Scanner
This scanner has streamlined my work and I love it! It has more capability than my HP scanner and I will continue to work with ScanSnap for sure!
0up votes 0
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JAY R.
Posted Jan 18, 2024
Fast & Easy
Great compact scanner. Really like how it does regular narrow register receipts.
0up votes 0
0down votes 0
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RJ Clarke
Reviewed at:
staples.ca
Posted Aug 7, 2023
Too many paper jams
Impressively fast scanner. Easy to set up. Only one problem with paper handling and that is more than one sheet going through at once. It easily detects the jam (or even a sticky note attached to a page). It seems to happen more with pages that have previously been folded in an envelope. Since most of my scanning is done on such paper, it is an annoying defect.
0up votes 0
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Selma
Reviewed at:
Quill
Posted Jun 19, 2023
Good and Bad
most times works well but at times jam and will have updates that only our IT can finalize that ok but the updates happen random times of the day...
0up votes 0
0down votes 0
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DANIEL A.
Posted Apr 3, 2023
Pocurement agent
Based on my preview experience with this scanner i can say that it the greatest one because it is easy scan any type of document. thanks!
0up votes 0
0down votes 0
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BONNIE A.
Posted Aug 7, 2022
FAST!!!
I've only had this scanner less than a week but I LOVE it. Fast & easy to use. Delivery was spot on which was excellent as I really needed it.
2up votes 2
0down votes 0
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DANIEL D.
Posted Jul 18, 2022
Nice machine delivered quickly
Looks like a good machine to replace my outdated model. Instructions provided with it are good up to a point and then fall down completely. After trying to install then 2 session with their Support. plus some no-fault interruptions I am resuming my attempts to make it work at all.
0up votes 0
0down votes 0
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SANTA P.
Posted May 20, 2022
Fujitsu ScanSnap IX1400 PA03820
Love the product. Scan quality best.
1up votes 1
0down votes 0
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MITCHEL O.
Posted Apr 18, 2022
Very convenient
Scanning is a breeze now. I used an all-in one printer to scan documents before purchasing the Fujitsu unit. The Fujitsu scanner is much faster and easier to save scanned documents to folders than my previous setup.
1up votes 1
0down votes 0
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MARINA W.
Posted Apr 4, 2022
Excellent Hard Worker
This is my 3rd Fujitsu ScanSnap that I've gotten. As an attorney I need to scan documents quickly and without failure. I have a Scansnap on each desk and it makes things run smoothly. I love them. They are so easy to set up. They just keep working. Very highly recommended
4up votes 4
0down votes 0
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SARAH W.
Posted Feb 25, 2022
Amazed
I had an older version of this scanner that I was able to use until a co-worker left. I was very hesitant to try this version but its AMAZING! Fast accurate easy to setup and install. Overall great product
1up votes 1
0down votes 0
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D.J.
Reviewed at:
Quill
Posted Feb 22, 2022
Fujitsu ScanSnap IX1400
It is very easy to operate and is an excellent scanner.
0up votes 0
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Corinth Business
Posted Jan 25, 2022
Great scanner. It WORKS...that's so refreshing
This scanner is fast. It does both sides at once. It autodetects color and can tell if two pages get sucked in instead of one (not that it has ever done that so far...which is awesome!) We love this thing. I know it's expensive but it is nice to have a product that does what it is supposed to do without trouble day in and day out. BUY IT!
3up votes 3
0down votes 0
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KIM C.
Posted Nov 30, 2021
great!!!
The first one I Owned was great buy after upgrading my PC system it was not compatible! This new one is great! Easy to use and and quick!
1up votes 1
0down votes 0
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KENNETH P.
Posted Nov 19, 2021
Not sure how we lived without it!
What a great machine! We were using printer with a built in scanner and had no idea how horrible those are compared to using this dedicated scanner. It is so much faster and produces much better document quality at smaller file sizes. You just can't beat it. If you scan a lot on an all in one printer you need one of these in your life. It's a joy to use and will save y...
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1up votes 1
0down votes 0
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jacobisalesinc
Reviewed at:
Quill
Posted Oct 21, 2021
Survey
Works great as it should. Like this product very much
0up votes 0
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