Customer Reviews for Staples Remanufactured Black High Yield Toner Cartridge Replacement for Brother (TRTN3602PK/STTN3602PK), 2/Pack
126 reviews
Most helpful positive review
Posted Jun 26, 2024
Good product and good service!
You had the product I needed and you got it to me with great efficiency. THANKS!
VS
Most helpful critical review
Posted May 6, 2024
Don't!
This was a very unfortunate purchase and I will be returning it. It produces very poor quality documents.
D.F.
Posted Jun 26, 2024
Good product and good service!
You had the product I needed and you got it to me with great efficiency. THANKS!
This review is for Staples Remanufactured Black Standard Yield Drum Unit Replacement for Brother DR360 (TRDR360/STDR360)
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KEVIN J.
Posted May 6, 2024
Don't!
This was a very unfortunate purchase and I will be returning it. It produces very poor quality documents.
This review is for Staples Remanufactured Black Standard Yield Drum Unit Replacement for Brother DR360 (TRDR360/STDR360)
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Andrea A.
Posted Mar 4, 2024
seeking package?
Hello the package did not arrive. We check the entire premises and did not see our package. Please advise. Thank you.
This review is for Staples Remanufactured Black High Yield Toner Cartridge Replacement for Brother (TRTN3602PK/STTN3602PK), 2/Pack
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GEORGE M.
Posted Dec 17, 2023
Staples Remanufactured Black Standard Yield Toner
Perfect fit and performance so far.
This review is for Staples Remanufactured Black Standard Yield Toner Cartridge Replacement for Brother (TRTN330/STTN330)
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Response from Staples :
Dear Geroge Thank you so much for your review! We value our customer's feedback. If you ever have questions feel free to contact our dedicated ink and toner support team at 1-877-228-3128.
Cindy, December 19, 2023
Malcolm C.
Posted Feb 7, 2023
Remanufactured Not A Good Choice For Toner
Immediately after putting this remanufactured toner in my printer I had issues with my copies coming out with smears or what appears to be writing from another document that was printed or copied. Several pages later and cleaning the roller and it still has the same issue. Hever had this issue prior to using this toner.
This review is for Staples Remanufactured Black High Yield Toner Cartridge Replacement for Brother (TRTN3602PK/STTN3602PK), 2/Pack
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Response from Staples :
Dear Malcolm We truly regret hearing that you're not completely satisfied with your Staples Brother TN360 replacement cartridge. Please reach out to our support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
February 9, 2023
ROBERT O.
Posted Nov 25, 2022
Staples Remanufactured Drum for Brother Printer
Product is excellent and exactly what I needed for my 10yr old Brother laser printer - and about $30 less in price! No complaints here - just plain old customer satisfaction!
This review is for Staples Remanufactured Black Standard Yield Drum Unit Replacement for Brother DR360 (TRDR360/STDR360)
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Response from Staples :
Dear Robert Thank you so much for your review! We value our customer's feedback. If you ever have questions feel free to contact our dedicated Staples ink and toner support team at 1-877-228-3128
November 28, 2022
ALYCE C.
Posted Jun 6, 2022
Cartridge Replacement
I have recently purchased these and I am hoping the cartridge will last for a significant period before having to reorder.
This review is for Staples Remanufactured Black High Yield Toner Cartridge Replacement for Brother (TRTN3602PK/STTN3602PK), 2/Pack
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Response from Staples :
Dear Alyce Thank you so much for your review! We value our customer's feedback. If you ever have questions feel free to contact our dedicated Tru Red ink and toner support team at 1-877-228-3128
June 8, 2022
HARRY B.
Posted May 18, 2022
Not worth it
Lasted about 10 pages.....
This review is for Staples Remanufactured Black Standard Yield Toner Cartridge Replacement for Brother (TRTN330/STTN330)
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Response from Staples :
Dear Harry We truly regret hearing that you're not completely satisfied with your Tru Red™ Brother TN330 replacement cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
May 20, 2022
MIA P.
Posted Mar 13, 2022
Affordable replacement cartridge
Great replacement cartridge for my Brothers printer
This review is for Staples Remanufactured Black Standard Yield Toner Cartridge Replacement for Brother (TRTN330/STTN330)
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Response from Staples :
Dear Mia Thank you so much for your review! We value our customer's feedback. If you ever have questions or issues feel free to contact our dedicated Tru Red™ ink and toner support team 1-877-228-3128.
March 14, 2022
Toner didn't work
Posted Dec 28, 2021
DOA
The toner printed only a few pages and died.
This review is for Staples Remanufactured Black Standard Yield Toner Cartridge Replacement for Brother (TRTN330/STTN330)
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Response from Staples :
We truly regret hearing that you had issues with your Tru Red™ Brother TN330 replacement cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving the issue you are experiencing with this product. Thank you
December 30, 2021
Joanna
Posted Oct 11, 2021
terrible product
After printing for about a month the toner burst inside the machine. OMG everything was in toner. Luckily I have proper equipment to clean printers. I do not recommend purchasing Tru Red toners.
This review is for Staples Remanufactured Black High Yield Toner Cartridge Replacement for Brother (TRTN360/STTN360)
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Response from Staples :
Dear Joanna Thank you for your feedback. We truly regret hearing that you're not completely satisfied with your new Tru Red Toner. Please reach out to our Tru Red Technical Support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product. We are here to help and ensure you are completely satisfied
October 13, 2021
DAVID B.
Posted Apr 21, 2021
Works great!
I opted to order a remanufactured toner and installed it a few days ago. It's working fine so far.
This review is for Staples Remanufactured Black High Yield Toner Cartridge Replacement for Brother (TRTN360/STTN360)
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KIM M.
Posted Dec 29, 2020
Worst purchase ever!!!
Toner has to be pulled out and shook up after every 3 pages.
This review is for Staples Remanufactured Black High Yield Toner Cartridge Replacement for Brother (TRTN360/STTN360)
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Response from Staples :
I’m sorry you experienced a problem with our Brother TN-360 replacement cartridge. We truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product
January 4, 2021
K.J.
Posted Oct 22, 2020
Good Install Ink OK
A re-manufactured toner cartridge that fit right into my Brother printer. The ink appears evenly distributed throughout though there is a slight grey area about 2 inches in instead of the solid black it's supposed to be. Overall very happy and satisfied.
This review is for Staples Remanufactured Black Standard Yield Toner Cartridge Replacement for Brother (TRTN330/STTN330)
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C.K.
Posted Sep 18, 2020
Staples is misleading on page print out
I also had same real experience with Only minimal pages printing on toner cartridge. Misleading info is listed for this product. Staples needs to rewrite accurate page count on product description.
This review is for Staples Remanufactured Black Standard Yield Toner Cartridge Replacement for Brother (TRTN330/STTN330)
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Response from Staples :
Thank you for your review we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
September 21, 2020
L.M.
Posted Aug 12, 2020
did not last
the replacement toner lasted about a week i usually have good luck with this brand.
This review is for Staples Remanufactured Black Standard Yield Toner Cartridge Replacement for Brother (TRTN330/STTN330)
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Response from Staples :
Thank you for your review we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
September 15, 2020
J.T.
Posted Jul 27, 2020
It works and is cheaper than Brothers original
This review is for Staples Remanufactured Black Standard Yield Drum Unit Replacement for Brother DR360 (TRDR360/STDR360)
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LESLIE S.
Posted Jun 9, 2020
Toner
Works great! Delivered on time
This review is for Staples Remanufactured Black High Yield Toner Cartridge Replacement for Brother (TRTN360/STTN360)
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fcat
Posted Apr 30, 2020
didn't last
lasted for about 600 sheets and now the printer says it needs toner.
This review is for Staples Remanufactured Black High Yield Toner Cartridge Replacement for Brother (TRTN360/STTN360)
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Response from Staples :
Thank you for your review we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
May 8, 2020
DAN L.
Posted Apr 29, 2020
paper jams
I replaced an old Brother cartridge with this one. Paper jam every time.
This review is for Staples Remanufactured Black Standard Yield Toner Cartridge Replacement for Brother (TRTN330/STTN330)
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Response from Staples :
Thank you for your review we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
May 8, 2020