Customer Reviews for Staples Remanufactured Black Standard Yield Drum Unit Replacement for Brother DR 820 (STDR820)
Item # : 24479215
Model # : STDR820
Make quick work of big print jobs with this Staples Remanufactured Brother black drum unit.
- Yields up to 50000 pages per standard-yield drum unit
- Remanufactured cartridges will save you money compared to the National Brands
- Staples Remanufactured cartridges produce reliable copies
Price is $100.59
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160 reviews
Most helpful positive review
Posted Jan 3, 2020
Tru Red Borther TN850 Cartfidge - Good as OEM but costs less
Just bought the Tru Red TN 850 printer cartridge, just like the one you would buy from Brother, but less money!!
VS
Most helpful critical review
Posted Dec 10, 2018
Incorrect product description
These cartridges are not compatible with the MFC-L5900DW. They are literally manufactured to prevent you from installing them into that model and Staples needs to update the product information to reflect correct compatibility.
BARB L.
Verified Buyer
Reviewed at:
Staples Advantage
Posted Mar 10, 2025
Drum replacement
we just loaded it into the computer, I can't give u a fair evaluation because we really haven't used it yet
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Staples Customer
Verified Buyer
Reviewed at:
Staples Advantage
Posted Mar 6, 2025
as good as OEM
Save money with these and stop "another brother" from hitting a landfill.
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TRACY
Verified Buyer
Reviewed at:
Staples Advantage
Posted Oct 2, 2023
Terrible
The toner cartridge did not work.
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Response from Staples :
Dear Tracy We truly regret hearing that you're not completely satisfied with your Staples Brother DR820 replacement cartridge. Please visit our Cartridge Support site: www.cartridge-support.com for troubleshooting help or call our support team at 1-877-228-3128 and we can assist you in resolving any issue you are experiencing with the product.
Linda H., October 10, 2023
Response from Staples :
Dear Tracy We truly regret hearing that you're not completely satisfied with your Staples Brother DR820 replacement cartridge. Please visit our Cartridge Support site: www.cartridge-support.com for troubleshooting help or call our support team at 1-877-228-3128 and we can assist you in resolving any issue you are experiencing with the product.
Linda H., October 2, 2023
SEBERINA D.
Verified Buyer
Reviewed at:
Staples Advantage
Posted Jun 19, 2023
Still Quationable
I don't know I will give this product one more time but if it tell me it has a error again I will be returning this. I have only used it once but it was giving me a error, so I will try again today.
1up votes 1
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Jal I
Verified Buyer
Reviewed at:
Staples Advantage
Posted Jul 26, 2022
Substandard Product
Bought this Drum, as the OEM Brother was out of stock. It is horrible. All the print is smeared and horrible quality. Do Not make the same mistake and buy this product!!
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Staples Customer
Verified Buyer
Posted Feb 28, 2022
Re-manufactured drum very poor quality print
I have small business and never bought a TRU RED re-manufactured product before, only new original mfr product. The print quality of this TRU RED drum unit is very poor. It is unusable.
Do not make this mistake. Just buy the original mfr replacement and learn from my mistake.
Do not make this mistake. Just buy the original mfr replacement and learn from my mistake.
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Response from Staples :
Dear Ron We truly regret hearing that you're not completely satisfied with your Tru Red™ Brother DR 820 replacement cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Linda H., March 1, 2022
PAULA B.
Verified Buyer
Reviewed at:
Staples Advantage
Posted Jul 22, 2021
Tru Red Remanufactured Drum Unit
Poor quality. From installation the print is so light you can barely read printed text.
Never have had a problem with new manufacturer drum units prior to this.
Never have had a problem with new manufacturer drum units prior to this.
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TRACY G.
Verified Buyer
Reviewed at:
Staples Advantage
Posted Jul 15, 2021
returning it
it doesnt work, ink is not dark enough it doesnt see colors of something
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Staples Customer
Verified Buyer
Posted Jul 15, 2021
Not worth the savings
Terrible product. You can really see the difference in print quality
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Response from Staples :
Dear Ryan We truly regret hearing that you're not completely satisfied with your Tru Red™ Brother DR 820 replacement cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Linda H., July 16, 2021
Staples Customer
Verified Buyer
Posted Jul 2, 2021
Copies are horrible!
This printer always printed crisp clear copies. You couldn't even tell the difference between the original. Now they are full of grainy dots and horrible quality. Would never buy this product again.
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Response from Staples :
Dear Linda We truly regret hearing that you're not completely satisfied with your Tru Red™ Brother DR 820 replacement cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Linda H., July 6, 2021