Customer Reviews for Cricut Joy Ultra-compact Smart Cutting Machine (2007813)
Item # : 24495330
Model # : 2007991
- This smart little cutting and writing machine makes it easy to personalize almost anything
- Cuts more than 50 materials, including iron-on, cardstock, vinyl, paper, and smart materials: super-easy, super-long cuts without a cutting mat
Price is $129.00
213 reviews
Most helpful positive review
Posted Jan 19, 2026
I Looovvvveee It!
I actually started with the Maker, and then bought this little Joy package. It has really rekindled the crafting fun for me! I have the Joy in my classroom and the Maker in my home now, though the Joy is easily taken on trips to craft with family or friends. And it is so cute!
VS
Most helpful critical review
Posted Jan 13, 2026
Loses connection and stops
The Joy brings sadness. It loses Bluetooth connection mid-cut and either stops outright or rejects the media. What a lot of waste and frustration it provides.
Joy, Joy
Reviewed at:
Cricut
Posted Jan 20, 2026
New machine Little Circuit
Just starting. I am a quilter and have been very busy with that this winter. Decided to get Joy out today and start working with It for a few minutes. Bad mistake, I can’t stop , I have lots to do but today looks like a day for reading about Circuit Joy.
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Sarah
Verified Buyer
Reviewed at:
Cricut
Posted Jan 19, 2026
I Looovvvveee It!
I actually started with the Maker, and then bought this little Joy package. It has really rekindled the crafting fun for me! I have the Joy in my classroom and the Maker in my home now, though the Joy is easily taken on trips to craft with family or friends. And it is so cute!
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JE
Verified Buyer
Reviewed at:
Cricut
Posted Jan 16, 2026
Cool machine
Very cool machine. There is a learning curve though
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Jo.C
Verified Buyer
Reviewed at:
Cricut
Posted Jan 13, 2026
Loses connection and stops
The Joy brings sadness. It loses Bluetooth connection mid-cut and either stops outright or rejects the media. What a lot of waste and frustration it provides.
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Response from Staples :
Hello Jo, Thank you for sharing your experience. It truly sounds incredibly frustrating to have your Joy stop mid‑project, waste materials, and interrupt your creative flow. You shouldn’t have to deal with that kind of inconsistency, and I’m really sorry it’s brought you more stress than joy.
Your feedback matters, and no one wants a tool that creates extra work instead of helping you bring ideas to life. If you haven’t already, please reach out to Cricut Member Care at 877-727-4288. We can troubleshoot the Bluetooth issue or help with a replacement if needed. You deserve a machine that works reliably and supports your creativity, not one that gets in the way.
January 14, 2026
Judy
Verified Buyer
Reviewed at:
Cricut
Posted Jan 7, 2026
I love this
This little machine works amazing! Easy to use and perfect for my needs
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Desaree
Verified Buyer
Reviewed at:
Cricut
Posted Jan 6, 2026
Perfect Gift for kids starting a craft business
This was a gift for my niece. She loves it and is already thinking about the next project
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MelisaW
Reviewed at:
Cricut
Posted Dec 30, 2025
Extremely frustrating experience.
I really wanted to love the Cricut Joy, but unfortunately it has been a huge disappointment.
I followed the setup exactly as instructed, completed all the test cuts successfully, and thought everything was good to go. When I came back later to make cards using pre-designed projects in Cricut Design Space, things completely fell apart. The Bluetooth connection consisten...
I followed the setup exactly as instructed, completed all the test cuts successfully, and thought everything was good to go. When I came back later to make cards using pre-designed projects in Cricut Design Space, things completely fell apart. The Bluetooth connection consisten...
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Disappointed
Reviewed at:
Cricut
Posted Dec 28, 2025
"Joy" - Yeah, Right
Received as a gift and could not be more disappointed. It requires my cell phone location every time the machine is in use, the setup took three tries to work (it said success, went a step back without being touched, claimed success again, but I had to redo the whole thing after finding setup buried in the app), it wants to always run the app in the background (essenti...
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Snoflake
Reviewed at:
Cricut
Posted Dec 22, 2025
Very disappointed
This product has not been anything but joy. It does not accept the specific mat and will not load even when I make sure it is in the guides. When it decides to load. The cut is misaligned and off center . The same goes for the print function. I have wasted so many hours with the Joy and cards. I tried using Cricut watercolor cards to cut and print. The result was shredd...
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Vicki
Verified Buyer
Reviewed at:
Cricut
Posted Dec 21, 2025
Perfect
I haven’t ever had a Cricut before. I’m overjoyed!
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Rick
Verified Buyer
Reviewed at:
Cricut
Posted Dec 20, 2025
Cricut Joy
The Cricut Joy is a good machine, but not what I was looking for. I wish it had print and cut with the size then it would be perfect.
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Response from Staples :
We are always looking to improve the experience for our users and really appreciate the feedback. If there is anything specific we can look into, please contact our Member Care.
December 21, 2025
iggies
Verified Buyer
Reviewed at:
Cricut
Posted Nov 23, 2025
Won't load materials - only used a couple times
Died after using it ony once or twice. Contacted Cricut and they asked me to send a video, the closed the ticket after 72 hours since I didn't have time to respond. When I did send the video they just said 'the ticket is closed' 😬
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Response from Staples :
We are so sorry to hear about the experience you've had. We can't review this matter with the information provided. If you require support, please contact Cricut Member Care, they will be able to review the situation further. Thank you for your feedback.
November 24, 2025
Snowflake Collector
Verified Buyer
Reviewed at:
Cricut
Posted Nov 23, 2025
Cricut Joy
It's for a Christmas gift. But I have one myself and I love it. I love the size and convenience of it for smaller projects. With limited workspace, this is the perfect choice for a Christmas gift this year for someone special. I rated this item on my machine, though I think the one I bought this for will feel the same way too as I used mine in their presence to cut so...
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Cindy
Verified Buyer
Reviewed at:
Cricut
Posted Oct 16, 2025
Not helpful
I don’t like it at all no haven’t been able to figure it out.
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Response from Staples :
Hello Cindy, We’re sorry to hear you’re experiencing issues with learning your machine. We understand your frustration and want to make sure you get the support you deserve. Please contact our Member Care team, so they can help walk you through using your new Joy.
October 17, 2025
TracisArk
Verified Buyer
Reviewed at:
Cricut
Posted Oct 11, 2025
Great for Craft Fair
I used this to personalize Christmas ornaments at a craft fair, and it worked like a champ! Very portable, easy to set up, and cut the Circuit Values Vinyl like butter. I call it my Baby Cricut, and look forward to taking it to other events.
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Cynthia
Verified Buyer
Reviewed at:
Cricut
Posted Oct 7, 2025
Small but mighty
The joy is compact but delivers a big impact. It is all I need to create wonderful projects.
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Kimberley
Verified Buyer
Reviewed at:
Cricut
Posted Oct 5, 2025
But new not refurbished
Joy brings me joy It’s also portable I love that
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Aida C
Verified Buyer
Reviewed at:
Cricut
Posted Oct 4, 2025
Perfect
For my work is the perfect size, easy to use and practical
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Mendy
Verified Buyer
Reviewed at:
Cricut
Posted Sep 20, 2025
Love Joy
This machine is capable of so much more than I expected. I absolutely love it, and I will refer it to everyone I know!
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Lmmvette
Verified Buyer
Reviewed at:
Cricut
Posted Sep 11, 2025
My New Cricut Joy
I would like to rate my Cricut Joy as a 5 star but just cannot, I like to make insert cards and several designs leave me poking out more chads than I would prefer to spend time doing, cutting is not as sharp and consistent as I expect
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