Customer Reviews for Shark Vertex DuoClean Powered Lift-Away Upright Vacuum, Bagless, Rose Gold (AZ2002)
981 reviews
Most helpful positive review
Posted Jan 25, 2026
The best
The Shark Vertex DuoClean delivers powerful deep cleaning on both carpets and hard floors. The DuoClean brushroll system picks up fine dust and larger debris in one pass, while strong suction helps remove pet hair and embedded dirt. Easy to maneuver and very effective for whole-home cleani
VS
Most helpful critical review
Posted Feb 15, 2026
Awful lift away usability. Heavy.
I bought this vaccum in August 2025, to replace my 8 year old Shark Rotator. I must say, it is awful. I give it one star as the suction is great, but the actual ease of use is terrible. The hose is so short and tight that you can't use the lift away option or even the handle option to vaccum couch without the thing toppling over. When using the lift away function to vac...
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Reviewed at:
Shark Ninja
Posted Feb 15, 2026
Awful lift away usability. Heavy.
I bought this vaccum in August 2025, to replace my 8 year old Shark Rotator. I must say, it is awful. I give it one star as the suction is great, but the actual ease of use is terrible. The hose is so short and tight that you can't use the lift away option or even the handle option to vaccum couch without the thing toppling over. When using the lift away function to vac...
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Response from Staples :
Hello,
Thank you for taking the time to leave a review.
We’re really sorry to hear about your experience with this vacuum. The short hose, tipping issues, and lack of a canister caddy, especially after coming from a Rotator model you loved, must be very disappointing. We appreciate you sharing this feedback, and we will make sure it’s passed along to our product development team. At this time, we also don’t have any caddy options compatible with the AZ2002C. If any further assistance is needed, you can contact us via the link below.
https://support.sharkninja.ca/en-CA/contact-us
Kind regards,
Shark Clean
February 16, 2026
Katarine T
Reviewed at:
influenster.com
Posted Jan 25, 2026
The best
The Shark Vertex DuoClean delivers powerful deep cleaning on both carpets and hard floors. The DuoClean brushroll system picks up fine dust and larger debris in one pass, while strong suction helps remove pet hair and embedded dirt. Easy to maneuver and very effective for whole-home cleani
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KH123
Reviewed at:
Shark Ninja
Posted Dec 28, 2025
I have always had a shark vacuum and swear by these products. Decided to upgrade and was very excited.. Cord damaged after a few uses. Super disappointed.
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Response from Staples :
Hi there,
Thank you for taking the time to leave a review on the Shark Vertex.
We’re sorry to hear that the cord for your vacuum has been damaged. We understand how frustrating this can be, and we’d like to assist you right away. Please reach out to our team through our support page so we can resolve this promptly. You can access the support page here: https://support.sharkninja.ca/en-CA/contact-us.
Sincerely,
Shark Clean CA
January 2, 2026
Reest
Reviewed at:
sharkninja.com
Posted Dec 22, 2025
Nice Vacumm
I have not used this much since it was just purchased but it seems good. I like the weight, the extra long cord and the attachments.
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Anonymous236
Verified Buyer
Reviewed at:
Shark Ninja
Posted Dec 22, 2025
Good vacuum for the price point.
Would give the rating a 4.5 out of 5 if I could. At this time, the only design flaw that could be improved upon is to have a base release pedal. It would be more intuitive and easier to work the vacuum. Currently you have to step on the base and pull downward which feels like you may break the vacuum. Have been using the vacuum for approx. 4 weeks thus far.
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Satisfied Customer!
Reviewed at:
sharkninja.com
Posted Dec 8, 2025
Best Vacuum Ever!
Love my shark! Best vacuum I’ve ever owned hands down!
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Reggie62
Reviewed at:
sharkninja.com
Posted Nov 19, 2025
5 years and Love It!
I've had my Shark for 5 years now and I absolutely love it! Much better than my Dyson. Highly recommend this vacuum.
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Mom life
Verified Buyer
Reviewed at:
Shark Ninja
Posted Nov 9, 2025
Perfect household vacuum
+ powerful
+ easy to use
+ light ensure to pick up everything
- on the heavier side
- power hose doesn’t always clip properly
+ easy to use
+ light ensure to pick up everything
- on the heavier side
- power hose doesn’t always clip properly
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Cheryl from Manitoba
Verified Buyer
Reviewed at:
Shark Ninja
Posted Oct 29, 2025
Best Shark so far
My last Shark was great and was miles ahead of the Dyson I had but this one defies words. It is even better! I will never look back.
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jverma99_6444
Reviewed at:
influenster.com
Posted Aug 19, 2025
The Shark Vertex DuoClean offers strong suction an
I’ve been using the Shark Vertex DuoClean PowerFins Upright Vacuum for a month, and it’s a game-changer for home cleaning. The suction power is impressive, effortlessly picking up pet hair, dust, and debris from carpets and hard floors. Maneuverability is excellent, thanks to the swivel steering, making it easy to navigate around furniture. The noise level is moderate, ...
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Molly
Reviewed at:
sharkninja.com
Posted Mar 25, 2025
I love this machine
I love this machine. We just had a new tile floor put in and there was dust everywhere. No problem for this vacuum!
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Natenkatesmom
Reviewed at:
sharkninja.com
Posted Dec 26, 2024
Very happy
Very pleased with my purchase. Long cord to reach from room to room and large dirt container to hold until I empty it
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Meandyou
Reviewed at:
sharkninja.com
Posted Dec 1, 2024
I got this a few weeks ago and its perfect. It does everything that its say's it will do
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katrinakay141
Reviewed at:
influenster.com
Posted Sep 26, 2024
Such a great vacuum
This vacuum is powerful and efficient. It does such a great job at sucking up everything. I love that it's made for carpet and hard floors . The light is also a great feature, so I can really see all of the dust. It's also equipped with a self-cleaning brush roll that prevents hair wrap (my old vacuum this was a terrible issue that I had to deal with. Now I don't 😊)
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HeatherM
Reviewed at:
influenster.com
Posted Sep 17, 2024
Cleans up my families mess
Shark is by far my favorite vacuum brand. I have 2 dogs and kiddo that like to make pretty big messes while living life. Shark vertex vacuum has held up and cleaned up all of their messes with ease! It is pretty lightweight for a standup vacuum and has a ton of attachment pieces for cleaning up edges, furniture, etc. Compared to my older vacuum this one is pretty quiet....
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Linda
Reviewed at:
sharkninja.com
Posted Jul 23, 2024
Easy to use, great suction.
I love Shark vacuums. This is my second one. Has more suction than any vacuum I have owned, including Kirby.
Shark has a great warrentee and they stand behind them.d
Shark has a great warrentee and they stand behind them.d
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Sharon
Reviewed at:
sharkninja.com
Posted Jul 9, 2024
The best
I love Shark vacuums. I've had quite a few and this one is my favorite. I have some Warranty.
Issues and shark was above and beyond
Issues and shark was above and beyond
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Teeeeeeee
Reviewed at:
sharkninja.com
Posted Jun 13, 2024
Loved buuut
I love everything about it BUT one thing…..no led lights on the stick when removing it to vacuum…especially with it being for pet hair..liike whaaaat?! I need those lights and better lights on front😠only things I would change about it. I had lights on my nv830…& I LOVED them 😠the lights are needed! Lol
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bwell1989
Reviewed at:
influenster.com
Posted May 22, 2024
This one checks all the boxes..
This is my 4th shark vacuum I’ve owned. I’m obsessed. Nothing sucks up the way that the Shark does. The suction power is truly outstanding. It isn’t overly loud (so I am able to vacuum while the kiddos are sleeping), and it’s super light so I can hold the canister while vacuuming the stairs. The maneuverability of this vacuum is unlike any other I’ve used before. I tend...
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bmiller1132
Reviewed at:
influenster.com
Posted May 20, 2024
HOLY SUCTION POWER
This thing is unbelievable!! The suction is unreal and legitimately has more suction power than my shop vac! Is cleans my carpet and LVP flooring better than I ever expected.
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