Customer Reviews for Asus ExpertCenter D700 Desktop Computer, Intel Core i5-11400, 8GB Memory, 512GB SSD (D700SC-XB503)

Dear Valued Customer, Warranty is usually tied to the serial number of devices, rather than their invoices. Unless there is an issue with the warranty already being expired before you purchased the unit, then the warranty verification process can be completed to resolve this issue. You can contact our support directly for real time assistance using this information: 1-888-678-3688 or 1-571-223-4431, open hours are Monday - Friday 6AM - 9PM PST; Saturday - Sunday 6AM - 5PM PST. We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at [email protected] and provide the case number "N2410029267-0002" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS. Best Regards, Leonardo ASUS Customer Loyalty US Support

Dear N0f@nb0yn0w, We do understand your dissatisfaction with the quality of your recent customer service experience and the inconvenience this may have caused. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We continuously strive to improve our approach and processes in order to achieve customer service excellence. This is not a gaming PC, although you will be able to play light to medium games without problem. If you are experiencing stability or performance issue, please ensure Windows, drivers and applications are up to date and the PC has access to a working and stable internet connection while accessing, or running web applications since poor or unstable internet service will definitely affect system stability and performance. Any PC with the same hardware configuration, regardless of the manufacturer, will generate more heat than normal while under heavy load especially while running power-hungry applications, WINDOWS Update and antivirus scan. When system resource utilization is high, this will generate more heat than normal and tends to trigger the fan to spin at full-throttle. Please ensure the air ventilations are free from obstructions in order to have an efficient air flow for better heat dissipation. While running resource intensive applicaito, please ensure no other resource hungry applications, processes or services are running in the background, this will definitely spike the temperature. The heat or temperature does decreases or normalizes once system resource utilization goes down. If you need further assistance with the product, please email me at [email protected] and I will be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/. Thank you for choosing an ASUS product. Regards, Rodel ASUS Customer Loyalty