Customer Reviews for Brother MFC-J1010DW Wireless Color All-In-One Inkjet Printer, Best for Home Office
Brother MFC-J1010DW Wireless Color All-In-One Inkjet Printer, Best for Home Office is In-store only
Item # : 24522860
Model # : MFCJ1010DW
Cartridge type
Ink
Max Paper Size
8.5" x 14" Legal
Output Type
Color
Functionality
All-In-One
Price is $109.99
30-min pickup
See alternate delivery items
3173 reviews
Most helpful positive review
Posted Feb 26, 2026
Easy to set up and use
My Brother Work Smart printer was easy to set up and has been a breeze to use. I appreciate the quality of the printing, whether it is for documents or photos. I also love the wireless connection. Overall, we are very pleased with this printer.
VS
Most helpful critical review
Posted Feb 18, 2026
Extremely disappointed
The machine barely functions. I have to call for help each time I try to use it. I asked for a refund or replacement machine but was told that’s not an option. I will never purchase another product from Brother.
KandRYoder
Verified Buyer
Posted Feb 26, 2026
Easy to set up and use
My Brother Work Smart printer was easy to set up and has been a breeze to use. I appreciate the quality of the printing, whether it is for documents or photos. I also love the wireless connection. Overall, we are very pleased with this printer.
This review is for Brother Work Smart MFC-J1360DW Wireless Color All-In-One Inkjet Printer, Best for Home Office, Ink Subscription Service Included
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jlmOAK
Reviewed at:
brother-usa.com
Posted Feb 23, 2026
Not impressed
This printer was fine for about a year, aside from a couple of quirks. First, it beeps every 30 seconds or so when the firmware needs updating. I didn’t realize this, and spent the better part of a day trying to figure out where the incessant beeping was coming from in my house. I don’t know who thought this was a good idea, but FYI a printer being slightly out of date ...
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This review is for Brother MFC-J1010DW Wireless Color All-In-One Inkjet Printer, Best for Home Office
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Patricia W
Reviewed at:
brother-usa.com
Posted Feb 22, 2026
IT Doesn’t Get Better Than BROTHER
I bought a different brand first which was a big mistake. After about a month of difficulties w th printer and service , I went back to Brither and swear I’m a life long user from now on. The combination of having an easy to use dependable printer and great service , why would anyone ever want any other brand?
This review is for Brother MFC-J1010DW Wireless Color All-In-One Inkjet Printer, Best for Home Office
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George S
Reviewed at:
brother-usa.com
Posted Feb 19, 2026
Excellent printer
Easy set-up, really like being able to print on both sides (previous printer didn't do that). It's the best printer I've ever had; a great value at a great price. Highly recommend!
This review is for Brother MFC-J1010DW Wireless Color All-In-One Inkjet Printer, Best for Home Office
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Jennifer
Reviewed at:
brother-usa.com
Posted Feb 18, 2026
Extremely disappointed
The machine barely functions. I have to call for help each time I try to use it. I asked for a refund or replacement machine but was told that’s not an option. I will never purchase another product from Brother.
This review is for Brother MFC-J1010DW Wireless Color All-In-One Inkjet Printer, Best for Home Office
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Response from Staples :
Thanks for taking the time to review your experience with the Brother MFCJ1010DW. We appreciate your feedback. I’m sorry to hear about your experience with Brother Customer Service. If you’ll give us another chance, we’d like to make things right. Please contact us directly at:
https://www.brother-usa.com/support/MFCJ1010DW
February 19, 2026
Satisfied customer
Reviewed at:
brother-usa.com
Posted Feb 18, 2026
Does everything well
It is a compact power house. It is reliable, prints well, copies/scans quickly.
This review is for Brother MFC-J1010DW Wireless Color All-In-One Inkjet Printer, Best for Home Office
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No Brother here
Reviewed at:
brother-usa.com
Posted Feb 11, 2026
I should have stayed with HP
Cannot get it to hook up. Brother support cannot find the printer. I search for MFC-J1360DW and nothing ?
This review is for Brother MFC-J1010DW Wireless Color All-In-One Inkjet Printer, Best for Home Office
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Response from Staples :
Thanks for taking the time to review your experience with the Brother MFCJ1360DW. We appreciate your feedback. I’m sorry to hear about your experience with Brother Customer Service. If you’ll give us another chance, we’d like to make things right. I’m sorry to hear that you are having connection issues with the Brother MFCJ1360DW. Please contact us directly at:
https://www.brother-usa.com/support/MFCJ1360DW
February 12, 2026
Verified Customer
Reviewed at:
brother-usa.com
Posted Feb 9, 2026
Brother Printer 👍 - MFC-J1010DW
Very dependable; easy to set up great wireless performance.
This review is for Brother MFC-J1010DW Wireless Color All-In-One Inkjet Printer, Best for Home Office
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Joseph
Reviewed at:
brother-usa.com
Posted Feb 7, 2026
Great product
Great value multi purpose copier fax scanner unit easy to use
This review is for Brother MFC-J1010DW Wireless Color All-In-One Inkjet Printer, Best for Home Office
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CB
Verified Buyer
Posted Feb 2, 2026
This is my first using Brother All-in-one printer
First time purchase
This review is for Brother Work Smart MFC-J1360DW Wireless Color All-In-One Inkjet Printer, Best for Home Office, Ink Subscription Service Included
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LTKepner
Verified Buyer
Posted Feb 2, 2026
Convenient and economical
This printer is networked with others, but is the one nearest my husband's desk, for a quick print. Not only does it fit in a handy location, but it is possible to change the ink catrtidge for just one color. He goes through masses of yellow ink, so this is less wasteful.
This review is for Brother Work Smart MFC-J1360DW Wireless Color All-In-One Inkjet Printer, Best for Home Office, Ink Subscription Service Included
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Dee1
Reviewed at:
brother-usa.com
Posted Jan 30, 2026
Wobbly cord
Cord doesnt stay in printer. Very loose and wobbly. I would have simply replaced the cord if you had that option. Im having to replace the whole unit.
This review is for Brother MFC-J1010DW Wireless Color All-In-One Inkjet Printer, Best for Home Office
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Response from Staples :
Thanks for taking the time to review your experience with the Brother MFCJ1360DW. We appreciate your feedback. I’m sorry to hear that you are having power cord issues with the Brother MFCJ1360DW. I sincerely apologize for any inconvenience this issue may have caused you. We would love to hear from you in order to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support/MFCJ1360DW
February 3, 2026
BR
Verified Buyer
Reviewed at:
staples.ca
Posted Jan 29, 2026
Much better printer than the one we had
A much better printer than our previous Canon. The printer responds quickly when a file is sent to print, and prints very fast without any glitches. Would definitely recommend to anyone.
This review is for Brother MFC-J1010DW Wireless Color All-In-One Inkjet Printer, Best for Home Office
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Dana in South Carolina
Verified Buyer
Posted Jan 24, 2026
Brother Work Smart Printer MFCJ1360DW
Compact design and performs all of the functions I require. Reasonably easy to set up, connect, and use. Ink cartridges much easier to insert than the Epsom printer I previously had. Time will tell if my rating changes one way or another.
This review is for Brother Work Smart MFC-J1360DW Wireless Color All-In-One Inkjet Printer, Best for Home Office, Ink Subscription Service Included
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GP
Verified Buyer
Posted Jan 14, 2026
Brother printer
Paper is difficult to load
This review is for Brother Work Smart MFC-J1360DW Wireless Color All-In-One Inkjet Printer, Best for Home Office, Ink Subscription Service Included
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Sad847m
Reviewed at:
brother-usa.com
Posted Jan 14, 2026
Not a friend of Apple computer
Finally after ordering this printer on 12/31/25, it successfully spit out a print alignment test on the night of 01/13/26. It is a fine machine - doing all I need it to do. But it's almost impossible to set up without a cell phone WITH a SCANNER. Even the guide that came with it, implied that it may not play nicely with an Apple computer and another working printer woul...
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This review is for Brother MFC-J1010DW Wireless Color All-In-One Inkjet Printer, Best for Home Office
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Response from Staples :
Thanks for taking the time to review your experience with the Brother MFCJ1360DW. We appreciate your feedback. I’m sorry to hear that you are having installation issues with the Brother MFC-J1360DW. I sincerely apologize for any inconvenience this issue may have caused you. We can help with that. I have included a link to the FAQ answer that should assist you. Please follow all the steps listed in the following link:
Answer Link: https://help.brother-usa.com/app/answers/detail/a_id/189037
Answer Link: https://help.brother-usa.com/app/answers/detail/a_id/185118
Answer Link: https://help.brother-usa.com/app/answers/detail/a_id/185179
If you still have difficulties, please contact Brother Customer Service at:
https://www.brother-usa.com/support/MFCJ1360DW
January 15, 2026
I rick
Reviewed at:
brother-usa.com
Posted Jan 14, 2026
Printer
Would not connect to Wi-Fi so basically useless since I can’t print from mobile
This review is for Brother MFC-J1010DW Wireless Color All-In-One Inkjet Printer, Best for Home Office
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Response from Staples :
Thanks for taking the time to review your experience with the Brother MFCJ1010DW. We appreciate your feedback. I’m sorry to hear that you are having an issue connecting to the wireless network and printing from a mobile device with the Brother MFCJ1010DW. I sincerely apologize for any inconvenience this issue may have caused you. We can help with that. I have included a link to the FAQ answer that should assist you. Please follow all the steps listed in the following link:
Answer Link: https://help.brother-usa.com/app/answers/detail/a_id/174309
Answer Link: https://help.brother-usa.com/app/answers/detail/a_id/178477
Answer Link: https://help.brother-usa.com/app/answers/detail/a_id/178479
If you still have difficulties, please contact Brother Customer Service at:
https://www.brother-usa.com/support/MFCJ1010DW
January 15, 2026
Aileen
Verified Buyer
Reviewed at:
staples.ca
Posted Jan 11, 2026
Decent printer for the price
The printer wasn't too hard to set up and it works. Not a great printer, but ok for the price. It is light and feels cheaper.
For good colour, you need a higher end model. I had a higher end Brother printer before this, and preferred it but it finally had the print heads go because we didn't use it often enough.
For good colour, you need a higher end model. I had a higher end Brother printer before this, and preferred it but it finally had the print heads go because we didn't use it often enough.
This review is for Brother MFC-J1010DW Wireless Color All-In-One Inkjet Printer, Best for Home Office
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GH
Verified Buyer
Posted Jan 9, 2026
Good all-in-one machine, terrible installation pro
The machine works great....once you get it to install. From reading reviews and personal experience with installing other Brother printers I knew this would be a chore. It took several attempts over about 1 hour to get it to install and connect to my PC correctly. Once installed everything worked correctly. I like the iPrint & Scan software, makes it fast and easy to sc...
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This review is for Brother Work Smart MFC-J1360DW Wireless Color All-In-One Inkjet Printer, Best for Home Office, Ink Subscription Service Included
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elle17
Verified Buyer
Posted Jan 9, 2026
could not connect
this was the first time we tried a Brother printer - wasted so much time setting it up and then when we finally got it connected to a MacBook Pro after 4 maddening hours, the "test" page printed out in a weird faded pink color - the instructions were terrible and unclear- not sure why, but now assuming it is not a compatible brand with Mac computers- returned and bough...
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This review is for Brother Work Smart MFC-J1360DW Wireless Color All-In-One Inkjet Printer, Best for Home Office, Ink Subscription Service Included
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