Customer Reviews for Brother MFC-J1010DW Wireless Color All-In-One Inkjet Printer, Best for Home Office

Thanks for taking the time to review your experience with the Brother MFCJ1360DW. We appreciate your feedback. I’m sorry to hear that you are having connectivity issues with the Brother MFCJ1360DW. I sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at: https://www.brother-usa.com/support/MFCJ1360DW

Thanks for taking the time to review your experience with the Brother MFCJ1010DW. We appreciate your feedback. I’m sorry to hear that you are having wrinkles pages and tray setting issues with the Brother MFCJ1010DW. I sincerely apologize for any inconvenience this issue may have caused you. We can help with that. The Brother MFCJ1010DW is designed to stop ALL printing operations when any of the ink cartridges have reached their end-of-life. This is to ensure the life of the printhead and to maintain premium print quality. Some ink from all the ink cartridges is used in periodic cleaning cycles. This helps to prevent issues such as printhead clogs and poor print quality. There is no way to bypass this feature. If one or more color ink cartridges are low but not at the end of their usable life and you want to minimize the use of color ink, change the settings in the Brother software to print with black ink only (grayscale). If you print with black ink only, the other ink cartridges must have ink for the printer to print. When an ink cartridge is depleted, you must replace it before you can print. If you print with black ink only, the printer may still use small amounts of ink from all the ink cartridges for occasional servicing tasks. Brother recommends that you replace any low ink cartridges to avoid any interruptions in printing. The standard specification for Dual Band routers allow devices connected to different bands (2.4 GHz or 5 GHz) to communicate. Your computer can be connected to the 5 GHz band network and be able to print or scan (depending on your machine's specifications), to the Brother machine connected to the 2.4 GHz band. Your Brother machine will only connect to the 2.4 GHz wireless band. The Brother machine will not "see" or connect to the 5 GHz band of your router. I have included a link to the FAQ answer that should assist you. Please follow all the steps listed in the following link: Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32509020002/workspaceContext/workspace/processedPrint/Answer/176522 Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32509020002/workspaceContext/workspace/processedPrint/Answer/73618 If you still have difficulties, please contact Brother Customer Service at: https://www.brother-usa.com/support/MFCJ1010DW