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Customer Reviews for Kleenex On the Go Ultra Facial Tissue, 3-ply, 10 Tissues/Box, 8 Boxes/Pack (46551)

4.61
7129 reviews
5 star
76%
4 star
16%
3 star
4%
2 star
1%
1 star
3%

Summary of reviews

Kleenex pocket tissues are praised for their softness, durability, and convenience. They are considered a good value for money, especially in multi-packs. However, some users find them overpriced compared to other stores.

Summary generated by AI based on customer reviews, including incentivized reviews.

Most helpful positive review
Posted Mar 18, 2026
Kleenex’s travel package
Perfect for traveling
VS
Most helpful critical review
Posted Mar 15, 2026
UGLY BOXES
The 200 boxes are UGLY! Someone left a review stating exactly what I am going to say, pls stop ignoring comments. Switch to neutral colors to match people's decor. Also your website is difficult to navigate. Step up and do better!!
Most recent reviews
lostcustomer
Reviewed at:
kleenex.com
Posted Apr 30, 2017
New box designs have produced lower quality tissue
The tissues in the new box design 160 2-ply are lower quality, thinner and folded differently. Bring back the old Kleenex blue, tan, grey and brown boxes and restore the quality. I have been a Kleenex customer for 50 years and will stop purchasing the product altogether!
lostcustomer Customer Photo 1
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Response from Staples :
Thanks for being a fan of ours throughout the years! We truly appreciate your loyalty and would hate to see you go. Although we’ve updated our box designs, we haven't made any changes to the tissues inside. They are still the same soft Kleenex tissues you know and love. We'd be happy to learn more about what's happening with your recent purchase and see how we can help. Please give us a call at 1-800-553-3639 (7:30am-7pm CT) if you haven’t already done so. We look forward to hearing from you!
May 2, 2017
Sequoialuvr
Reviewed at:
kleenex.com
Posted Apr 26, 2017
Still my favorite tissue
A lot of reviewers don't like the new box designs but I think they are great. I actually didn't care for the older designs, they were the same thing for so long I was getting bored with them. However I understand that other people like consistency. Maybe you should have more options instead of completely switching to new designs. I do notice that the tissues now appear ...
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Response from Staples :
Thanks for the love! We're glad to hear you like the designs!
April 27, 2017
mrfrustrated
Reviewed at:
kleenex.com
Posted Apr 25, 2017
Fix the Designs!
I ordered the 210 count online from soap.com because it's hard to find that size in stores. They had pictures of the elegant charcoal black design which would go with my decor (and frankly any decor.) Instead, monstrosities arrived with two different colors for the front and the sides! Who wants that? Plus they say "Kleenex" in a big round blue circle instead of subtly ...
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Response from Staples :
Thank you for reaching out to us. We do update our designs from time to time like you've noticed. We encourage you to keep checking our site for new designs to come. Thank you for being a fan over the years!
April 25, 2017
NoseGoblin
Reviewed at:
kleenex.com
Posted Apr 20, 2017
Newest box designs are UGLY!
I have been buying these Kleenex tissues in the flat 160-count boxes for at least 35 years because they are the best! But now the box designs are so ugly I really want to buy something else! That is so sad!! Please go back to the old classic design or come up with a new prettier one!!!
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Response from Staples :
We're glad to know you liked our old designs. From time to time we do switch up our designs, however, we do still offer a variety of them. We hope you can find one that fits your style online at: https://www.kleenex.com/en-us/products. Have a nice day!
April 21, 2017
jrob
Reviewed at:
kleenex.com
Posted Apr 16, 2017
Avoid if you have sensitive skin!
My son used these for a cold and eventually developed contact dermatitus from these tissues. If you have sensitive skin, avoid these tissues
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Response from Staples :
We truly care about the health of those who trust our tissues, jrob, and we hope your son is doing better. Please know that all Kleenex Tissues go through extensive testing to be sure they offer the comfort and care you need even the most sensitive skin. Since irritations can be caused by a number of things, we’d like the opportunity to learn more and see how we can help. When you can, please reach out to us by phone at 1-800-553-3639 (Monday through Friday, 8am – 4pm CT) or reach us at https://www.kleenex.com/en-us/contact-us. We hope to speak with you soon.
April 18, 2017
BAM19
Reviewed at:
kleenex.com
Posted Apr 14, 2017
What anti-viral is used?
Can you tell us what anti viral product is active in these tissues? What is the brand of the anti viral and how quickly does it kill germs?
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Response from Staples :
Thanks for being a fan! We'd be happy to help and ask that you reach out to us online at: https://www.kleenex.com/en-us/contact-us or by phone at: 800-553-3639 (Monday through Friday, 8am - 4pm CT) so we can discuss your questions further. Thanks!
April 14, 2017
Goodbye
Reviewed at:
kleenex.com
Posted Apr 14, 2017
New design
I know you change designs often because everytime you do I struggle to find the ones that will go with my decor, so let's be clear, I DO NOT need to see that in a response! What I need is a design that will match my purple bathroom! Just when I think you are going to make one for a while that will match BAM! you change the design. This time when you changed, you not ...
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Response from Staples :
We appreciate the feedback on the new designs. If color is your thing our new Kleenex Ultra Soft tissues boxes feature purple themes. Plus, they are thick and durable, yet so soft to the touch. You can view them at https://www.kleenex.com/en-us/products/facial-tissues/ultra-soft. We hope you will check them out and give us another try.
April 14, 2017
Dobbie
Reviewed at:
kleenex.com
Posted Apr 7, 2017
Terrible new box designs
Like many other reviewers I dislike the latest Box designs. The last ones, with the gray options and orange ones went so well with my decor. These look like something from my 1960s Barbie doll house! I had to buy a different brand. I just can't look at these.
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Response from Staples :
Hello Dobbie, We're frequently updating our designs and your feedback is invaluable. Thank you for stopping by to let us know!
April 7, 2017
Kit Kat
Reviewed at:
kleenex.com
Posted Apr 4, 2017
Hate New Design
I bought Kleenex by the case for my business because of the classic box pattern. I was forced to buy a generic product because it actually had a better design than the new Kleenex boxes. Quality was just as good (if not better) and at a lower price. So I guess you did me a favor.
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Response from Staples :
We do, from time to time, change our designs; however, the tissues themselves should be the same ones you've grown to know and love. We hope you'll give them another try before making a final decision. Thanks!
April 5, 2017
foxygrandma
Reviewed at:
kleenex.com
Posted Mar 29, 2017
So much easier to get a kleenex out of than the other packs that you try to reseal. I found them in London and had to come to the internet to find them here. Love this pack for my purse.
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Response from Staples :
Thanks! We love that we can be there for you at all times now!
March 29, 2017
Jackie27
Reviewed at:
kleenex.com
Posted Mar 28, 2017
Smells/feels like movie popcorn container
I use a ton of Kleenex, I'm a major allergy sufferer. Recent big package if the trusted care I got at Costco smelled like movie popcorn and kind of felt like it was leaving a bit of buttery residue on my face. I can't take the smell, and these have obviously been scented, or otherwise something pretty tragic happened to them.
Anyway, whatever the case, I just have like...
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Response from Staples :
Hi Jackie, do we agree that Kleenex tissues are perfect for the movies and catching your tears of joy or sadness? Of course! However, our tissues smelling and feeling like the buttery constancy of popcorn, no way. Our tissues don't contain fragrances or dyes however, they're absorbent, and fragrances/odors can be absorbed during shipment and in storage. We'd like to learn more and see how we can help. If you haven’t already done so, please reach out to us by phone at 1-877-856-7268 (Monday through Friday, 8am -4pm CT). We look forward to hearing from you!
March 28, 2017
Upset
Reviewed at:
kleenex.com
Posted Mar 27, 2017
Smells Like Insecticide
The box does not smell. The tissues do. That means this unpleasant smell is in the tissues and not absorbed by something else on the Safeway shelf. The stench is so strong just one tissue sticking up stinks up my whole bathroom. Using these makes my eyes water. What's going on?
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Response from Staples :
We’re glad you reached out to us. This doesn't sound right. Our tissues contain no fragrances or dyes however, they are absorbent, and fragrances/odors can be absorbed during shipment and in storage. We'd like to learn more and see how we can help. If you haven’t already done so, please reach out to us by phone at 1-877-856-7268 (Monday through Friday, 8am - 4pm CT). We look forward to speaking with you soon.
March 28, 2017
hanah2855
Reviewed at:
kleenex.com
Posted Mar 25, 2017
burninf
i also got a pretty bad alergic reaction, the roof of my mouth is on fire and so is my throat, my nose burns and ir made my lips swollen :( made everything worse
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Response from Staples :
We’re glad you reached out to us, Hanah, and we hope you are doing better. Our Kleenex Anti-Viral tissues go through rigorous safety testing to ensure they are gentle to use. Since irritations can be caused by a variety of things, we’d like to better understand what occurred and see how we can help you further. If you haven’t already done so, please reach out to us by phone at 1-877-856-7268 (Monday through Friday, 8am - 4pm CT). We look forward to speaking with you soon.
March 25, 2017
jota77
Reviewed at:
kleenex.com
Posted Mar 15, 2017
unatractive package design
Overall the graphics on the flat box are ugly. Poor design and poor colors. Also the flat box of Kleenex tissues is now smaller but same price.
We used buy Kleenex by the 8 pack.
Now buying different brands.
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Response from Staples :
We hear you, Jota. We thank you for being a fan of Kleenex Tissues. We want you to know we do offer a variety of different box designs and you can always view them all online at: https://www.kleenex.com/en-us/products. We hope you have a nice day!
March 15, 2017
jon1
Reviewed at:
kleenex.com
Posted Mar 5, 2017
What happened to the 'classic' design boxes?
Your new designs are terrible looking. They look like they have patched together left over pieces of cardboard. Please bring back your 'classic' brown, gray, blue, & other non -obtrusive colored boxes. We do not like that the new box look has to be a focal point of a room. The more it blends into the surroundings, the better. Also, reducing your tissue count per box fro...
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Response from Staples :
We are glad to know you liked the old designs. Also, we want you to know we do offer multiple counts of Kleenex Everyday Tissues, from 55 sheets to 210 sheets, and they do come in a variety of designs. You can find them all online at: https://www.kleenex.com/en-us/products. Thanks for being a fan!
March 7, 2017
kleenex devotee
Reviewed at:
kleenex.com
Posted Mar 3, 2017
Please bring back the flame stich pattern!
I finally called after not being able to find the traditional flame stitch boxes anywhere to be told they are discontinued. Darn, loved them SO much more than the new (to me) unattractive ones. On another note, great customer service with a fast human answering the phone!
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Response from Staples :
It's great to know you were a fan of those designs and of Kleenex Tissues! Thanks!
March 3, 2017
Shaggy Mae
Reviewed at:
kleenex.com
Posted Feb 26, 2017
Not a happy customer
I've been buying Kleenex for, well, pretty much since I've been buying tissues. Not only are the boxes now hideous! But despite what they say below, they are Not The Same Tissues. Maybe I'm just sensitive, but i notice a big difference in the quality. These feel rough, similar to a cheap brand I've had to use in the past... Why Kleenex, why? :(
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Response from Staples :
We can assure you, Shaggy Mae, the tissues haven't had any recent changes to them. However, because you are experiencing something different from what you're used to we'd like to learn more. When you have time, please reach out to us online at: https://www.kleenex.com/en-us/contact-us or by phone at: 800-553-3639 (Monday through Friday, 8am - 4pm CT). We hope to hear from you soon!
February 27, 2017
hershey20
Reviewed at:
kleenex.com
Posted Feb 22, 2017
The quality of tissues in the on-the-go pack
Hello, I have been using Kleenex for a while now as i felt the quality was better than the other brands. But i recently noticed that the quality of the tissues in the on the go pack is somehow better than that the ones in the boxes. Initially I thought it is because of the 2-ply, 3-ply difference but even in the 3-ply box the quality is not as good as the ones in the on...
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Response from Staples :
The quality of the tissues shouldn't be any different from Kleenex On-The-Go Packs to Kleenex Tissues in the box. To help us learn more, we ask that you reach out to us online at: https://www.kleenex.com/en-us/contact-us or by phone at: 800-553-3639 (Monday through Friday, 8am - 4pm CT). Have a great day and thanks for being a fan!
February 23, 2017
kdiamondd
Reviewed at:
kleenex.com
Posted Feb 22, 2017
Bad eyes
I always liked Kleenex. I use a box a week or two and have been for years. A lot of it is for throats saliva issues I won't get into. I dislike the new box styles. My eyes are sensitive and do not like looking at them. I like the old style. I have save some old boxes to reuse with new ones that I buy. Then I guess I have to switch brands.
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Response from Staples :
That's not what we'd like to hear. We hope you know the Kleenex Tissues inside the box are still the same ones you've grown to know and love over the years. Though some of our designs have changed on the boxes, we do offer a variety of options and encourage you to find one you like online at: https://www.kleenex.com/en-us/products. Have a great day!
February 22, 2017
Donna Do Rite
Reviewed at:
kleenex.com
Posted Feb 21, 2017
Great tissues, TERRIBLE designs on the boxes!!!
I LOVE the tissues (I'm a loyal customer of the brand), but these new designs are awful! Just not attractive AT ALL. I do admit to color-coding each bathroom with the appropriate colored box of tissues, but these are just too ugly to put out. I'm not even sure a guy would like these (they are a little masculine). Please change them!!!! Maybe a little folk art, or s...
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Response from Staples :
We're happy to hear you are a loyal fan! As a loyal fan we want you to know the tissues themselves are still the same ones you've grown to know and love!. We appreciate your comments on the box designs and will be sure to take them into consideration moving forward. Have a great day!
February 22, 2017