Customer Reviews for Kleenex On the Go Ultra Facial Tissue, 3-ply, 10 Tissues/Box, 8 Boxes/Pack (46551)

Your health and well-being are of the utmost importance to us, Shauna, and we hope you’re feeling better. We test our facial tissues thoroughly to ensure that what you’ve described is unlikely to occur, but we do know that everybody is different. We’d like the opportunity to talk to you more about what happened, and try to help. When you have a chance, please give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: https://www.kleenex.com/en-us/contact-us. Also, you can find a list of our ingredients we use in this product here: https://www.kimberly-clark.com/en-us/brands/ingredients/ingredient-library/kleenex-anti-viral-tissues. Thanks, and we look forward to hearing from you soon.

We're sad to hear this as what you've described isn't up to our quality standards, so we'd like to learn more and help. Please feel free to reach out to us by calling 1-800-553-3639 (weekdays, 8 am - 5 pm CT). Thank you!

Thanks so much for bringing this to our attention, Bob. Sometimes odors can be absorbed in tissues, but it's never the experience we want you to have with our product. Please know we take extensive measures at our manufacturing facilities and precautions are taken by those who ship, store, and sell our products to prevent this type of occurrence, so it's not what we'd expect. We’d like to speak with you personally about this, so please give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: https://www.kleenex.com/en-us/contact-us when you have a chance. Thanks, and we look forward to hearing from you soon.